Northpoint Asset Management

Jenna Poche managed the rental of our house in Denver for two years, and then acted as our realtor when we sold the house long distance. Throughout our relationship with her, she went above and beyond to provide superior customer service and meet our needs. She managed our property expertly, getting us reliable tenants and a high rent, and when repairs were needed, she always had an inside track to an inexpensive appliance or top repair company. She alerted us quickly to problems, but there were very few.
When it came to selling our house, Jenna worked with us and the buyers diligently to make sure a difficult sale closed. She checked on the house and found effective solutions to every challenge that came up. She forms strong relationships with people, is highly competent, and knows how to get things done. We highly recommend her and Northpoint!

After a few years of managing my property on my own, I decided to hire a management company so that I wouldn’t have to worry about handling everything myself. I talked to a number of different companies but Jenna was the first person to actually make me feel comfortable and realize exactly what the benefits are of hiring a company such as hers. Working with her was easy from the start and I have recommended her to a number of friends already, and will continue to do so in the future!

I have been using Northpoint to keep my house managed and maintained for the last few years.
What initially got me started was that the manager at the time took plenty of time to explain the process to me and why things are done a certain way, and didn’t try to confuse me just to get me to sign up.
There were a few other agencies where I felt I was a nuisance to them.
A few years ago, Jenna took over the reins and has continued in the same fashion.
Jenna sends me updates on payments, questions from the renter and maintenance issues.
If it’s more urgent, I get a phone call. Routine maintenance is performed automatically (such a blowing out sprinklers before the freeze) and each time I act like a nervous Nelly, it has already been taken care of.
Courtesy, prompt service and prompt communication is why I am very glad to have found Northpoint and Jenna, specifically.
I’m a very satisfied customer.