Piper Sprinkler Company

I had previously had a couple good experiences with Piper, however, today their technician tracked mud and dog poop up and down a flight of stairs as he was winterizing the sprinkler system. Unfortunately it was not until he left that I noticed the problem. The main issue I have is he went up and down these stairs four times and didn’t bother to say anything. Obviously he had to of noticed he tracked this in, and when he was leaving he was in a huge rush to leave and told me to call the office for payment and he didn’t have time to deal with it. It’s obvious why he was in a such a huge hurry to leave the house now. His actions were totally unacceptable and I’ve still yet to hear back from their office for an apology or even anyone who would acknowledge the situation.

Piper Sprinkler saved us. I was a slacker this year and waited until the first crazy cold stretch of the season came in to get our sprinkler system winterized. I called 5 sprinkler companies on a Monday, and Piper was the only one to get back to me, which they did within an hour. They got us set up for Tuesday morning, and Alex came out on time and hooked us up. We will definitely be using Piper from now on, and will have them set us up in the spring.
We highly recommend them to anyone looking for a reliable sprinkler company.

I recently called and spoke to the owner about a second opinion. She was friendly, honest, and helpful. I would use them again anytime. She could have had my business but advised me to stay with my current company at a loss to her because it is in my best interest. I believe that kind of honesty is hard to come by these days.

I have been using Piper Sprinkler for over 20 years. They installed my entire system when I first built my home and due to their expertise, professionalism and dependability, I have had very little work done to my multiple zone/​line system.
I will admit that I tried a different company for a small repair, but in the end I ended up calling Piper to get the job done, right, on-​time and on budget. I would recommend Piper Sprinkler to anyone and everyone. When you find a family run local business that has 30 years experience AND honest and reliable, it really doesn’t get much better.

I tried twice to set up an appointment for an estimate on installing a full sprinkler system in my yard. I was told that estimates were only performed between 11 and 2 on weekdays and was promised that someone would call me back. I never received that call and left a message several days later. One week later, still no call. This will easily be a $ 6K to $ 7K job. I guess they don’t need the business.

I used Piper Sprinkler for the first time today to turn my sprinklers back on after having them blown out. I was given a 2 ½ hour window for arrival of the «technician». I waited around the entire time for nothing, no one arrived within the given time frame. I had to call the company to inquire when someone would actually come. Only then did he appear. When he finally arrived, he struggled with the key, couldn’t locate the control boxes he walked right over, etc… Not very confidence instilling. Luckily there were no issues with the sprinklers. The process of simply turning them back on took longer than I was told it would and the entire experience was less than impressive and very expensive! The fact that no consideration was shown for the time I waited around is disappointing and shows me they don’t value anyone else’s time. I wouldn’t recommend them. :(

My sprinklers were installed by this company prior to my purchase of my house. I called to have them winterize the sprinklers and to my dismay, after leaving work early, the technician never showed. I then had to take off work early again to have another tech come by and I was not given a discount. I again attempted to use their services and when I called to confirm the appointment, the company did not have the appointment scheduled at all. In addition, the company did not have my information correctly entered in their computer system. I was eager to make another appointment knowing the cold weather was coming, and tried to squeeze it in with another appointment I had for the day. I relayed that I was going to be at another appointment but was not alerted that if I wouldn’t make it, there would be a fee. Unfortunately, the tech showed up early and did not call prior to his arrival, as requested. I was not able to get out of the other appointment in time and I was charged a $ 65 fee. This disappoints me greatly. I take full responsibility, however, customers should be alerted to all fee guidelines. I will no longer be using their services.

Last summer we talked with several companies about installing an irrigation system in our yard. Piper was recommended by a friend and it turned out we felt most comfortable with their price and reputation. They started soon after we made a commitment, and were very pleased with the results. They worked very hard, got it done on time, and came up with creative solutions for our yard. I had considered trying to do it myself, but after looking at their hard work and expertise, I’m very glad I went with them instead. I would highly recommend them for installing and maintaining irrigation systems.