Retreat at the Park Apartments

This place has consistently gone down hill. The pool is a really nice feature, it’s too bad they don’t know how to maintain it properly. Yesterday it was a murky green but people were swimming in it anyway because it was almost 100 degrees outside. They created guest parking passes to help manage the limited parking available to guests only they ran out of passes so they never bothered to enforce them. Supposedly the passes were on back order from their vendor. That was 4 months ago. Apparently only one company can make such special parking passes. The A/​C in the workout room has been broken for at least a month and it’s the middle of summer. The side entrance to my building had a broken door lock for months and nobody seemed to care, especially the homeless guy that camped out for a few days under the stairs. You can’t beat the location and that’s the only reason I’ve stayed here as long as I have.

We moved in this summer, and the location is great and the pool is nice. Good for families!

I have been living in this complex for over 4 years and have enjoyed every minute. The office has been fair in every dealing, from my roommate moving out mid lease, to moving apartments. They often have fun events like ice cream by the pool, Wine Wednesday, and Taco Tuesday. The maintenance team resolved every issue that arose in a timely fashion. The location could not be better, across the street from the park, especially during Jazz in the park, minutes from downtown and not a bad drive to the airport. The pool is often busy in the summer, but it is not a giant party scene. We will probably all agree that lower rent would be great, but as you look at other places around the park they are quite fair.

This is the worst service I have experienced from any apartment complex. We put in a request to hold an apartment at the Retreat at the Park in Denver. The apartment we put on hold was a one bed room 804 sq apartment. We received a phone call stating that the apartment was leased to someone else. I asked to speak to the apartment manager, understanding that booking websites are not perfect. I was not offered any solutions, simply empty apologies. The solution was, well we have apartments that are slightly bigger, or smaller apartments, but they are going to be over $ 200 more per month then you were quoted online for the same lease terms. This bait and switch model is very unprofessional, especially when people are trying find a place to live. The manager claimed it was supply and demand. I understand supply and demand very well, I’ve worked in tourist industry for over 9 years. I emailed corporate looking for a speedy solution, and I received no response. Finally, I called and left a voicemail, still no response. Sadly, I had to post on the property managements Facebook page before someone responded. After some back and forth I was told, oh we close at 5, someone will call you tomorrow, even though it was not 5 yet. If this is the way they treat prospective tenants, ask yourself how do they treat tier current tenants?

I have lived here for almost 4 years and truly call this place my home. It is conveniently located by city park, just a few minutes from downtown, and overall feels pretty safe. The pool is awesome, feels very much like a resort. Maintenance gets to emergencies fairly quickly and is always happy to help. Everyone in the leasing office is very nice, they have made my stay very pleasant. The only downside to this place is that it’s expensive… which is why I have to say goodbye. But other than that I definitely recommend it!

UPDATE: Retreat is now under new management. Our A/​C stopped working in middle of a heat wave, and living on the fourth floor, it’s already difficult to cool our apartment and the fan on the A/​C is incredibly loud.
They classify 95 degrees and above outside as emergency maintenance, and it is currently 97 degrees. My dog is at home during the day and in horrible living conditions (our inside temp was reaching 85 – 90 this morning) and they showed no immediacy or concern. I called multiple times, submitted an online request and all I could get back was «we’ll be there sometime today but can’t give you a timeframe.» Well, Retreat isn’t that big so if their customer service is that lacking, then I do not recommend living here if you want timely fixes.

Live here currently live here, moved from out of state and have been here for about 2 years now. Cannot say enough good things about this place though.
The staff is super friendly and helpful with anything. Haven’t had any major maintenance ossues, but all of the small ones (lights, clogged drains, etc) get fixed immediately.
It is a little more expensive than some apartments on market, but the layout, storage and walk ability is well worth it. It seems like so many of the apartments even brand new developments are still built in the 8 ’ fashion with rooms sharing adjoining walls and little closet space. This place had nice size walk ins, good size kitchen, a pantry, and a good amount of light flow. If all I wanted was a cheap place, I probably could have found one, but if you want the package, this place is perfect

The Good:
The location of Retreat at the Park is fantastic. The proximity to City Park can’t be beat. Walking around the pond is the highlight of Denver spring /​fall and enjoying Jazz at the Park without messing with parking is perfect. You’re also close to a cute, trendy part of Colfax, within walking distance to The Shoppe (delicious cupcakes), Starbucks, Denver Biscuit Company, and Annie’s.
In addition to the location, Retreat at the Park boasts some great amenities. The underground parking lot and parking garage is secure and convenient. The pool and hot tub are beautiful, well-​maintained, and open year-​round (a rarity). The building also has a billiard room, residents lounge, and gym.
The Bad:
Like some other big complexes, Retreat at the Park nickel and dimes you to death. The rent prices are high for the square footage and finishes, and they include nothing. At the time we were looking, a 650 sq ft one bedroom apartment had a rent of $ 1000 plus trash, water, pet rent, heat, electricity, and parking. Once all is said and done, you’re looking at a bank-​breaking price for a tiny space. And with the finishes in the unit (carpet instead of hardwood, laminate instead of granite, small outdoor spaces, and small space) — it just didn’t seem worth what we were paying.
The building can also be loud. That’s primarily for two reasons. One, because it’s huge. With 400 units or more, that’s a lot of neighbors making a lot of noise. Two, the complex attracts a younger crowd. «Frat boys» and «sorority girls» are aplenty, and they come home late, drunk, and still looking to party. It’s not as bad as other complexes (300 E. 17^th), but it’s still a factor here.
If you’re unhappy with Retreat at the Park, too bad. The fee to break your lease is several thousand dollars, no matter the reason. I know it’s never cool to break an agreement, but sometimes things happen. The staff (some nice, some not so much) isn’t allowed to make exceptions because they’re managed by a large company. It’s pay several thousand dollars or sit tight and hang out with the frat boys by the pool.
The Bottom Line:
Retreat at the Park has turned me off to all big complexes. Quite simply, they aren’t worth the money. What you save in smaller deposits (think $ 250 as opposed to a full month’s rent), you’ll pay for in fees (pet rent, folks, really?) and higher rents.
But if you dig the big complexes and the type of tenants they attract, and you’re willing to pay big — Retreat is probably above average. Still, for what we’re looking for, it wasn’t a match.

Awful. Simply awful. I moved all of my belongings in during the summer, went to wrap up an internship and came back only to notice my key didn’t work. The water heater had blown a hole through my wall and nobody decided to give me a call. After I was able to get a hold of somebody (2 days later), they let me in to find all of my furniture mixed around and water damage still on my walls. Whatever, I blew it aside. Then I realized that maintenance likes to come in whenever they please, even if it’s 6 in the morning. The management is absolutely AWFUL. They keep calling me to tell me all the awful things I do, even though I don’t do them, for example: Today I got a call from Melissa (some sort of under qualified nit wit in the office) saying everyone is complaining that I smoke too much pot and it is stinking up the hallway. After I explain I am asthmatic and cannot smoke, shes flat out calls me a liar, verbatim. Thank god my lease is up. The best part of this complex is that it is near City Park, which everything within 5 miles is also; I highly recommend looking somewhere else.

Great Location and beautiful property. Across the street from city park. I have lived here a year and have not had an issue. Awesome pool area and just a fantastic apartment complex in general. Very efficient units keep utilities cheap. The only downside is rent is a little pricey.

Love this place! Staff are great,! beautiful property,!