If you MUST get a root canal, this is the place, and this is the man. Dr Averbach was gentle, informative and conscientious. He communicated what he was planning and what he was doing along the way. His assistant, Denise, was comforting and helpful. She answered my concerns and had a smooth touch with the equipment. When I expressed how hot and nervous I was, she set up a fan for me. They were a bit overcautious with the nitrous. I have been using it for over 25 years and am quite familiar with its effects. While it did calm me, I was a bit more PRESENT than I would prefer. Still, after the shot, there was no pain and recovery was good. If they weren’t so stingy with the nitrous buzz, which is $ 90 extra, I would have given 5 stars!