Rocky Mountain OB-Gyn

I felt compelled to write a review about Rocky Mountain Obgyn after delivering my second baby through them. Dr. D’Ambrosia was my primary Doctor through the duration of my pregnancy. To say she is incredible, would be putting it mildly. She is warm, and gentle, and comforting (and very cool); she is everything you could possibly want in doctor, especially one with whom you are entrusting both your body, and your baby’s body with. Pregnancy is scary enough, and facing complications, or anything that deviates from the norm is terrifying when your pregnant. When I found I needed a c-​section, Dr. D’Ambrosia, settled all my nerves, and literally held my hand through the entire process leading up to, and then the surgery itself. My adoration for her is ineffable. I met with the rest of the team as well, (this is smart to do when you are pregnant in the event your doc can’t be there when you deliver, and a commoractice in most larger offices), and they are all very smart and easy to talk to. I’ve never felt uncomfortable going there, which I think is a lot to say as a woman about her OB/​GYN office. I read through some of the other reviews and was surprised by what some people had wrote. Should an office not break for lunch? Rarely in doctors offices do you hear back from the doctor unless completely necessary. I have gone through 2 pregnancies with this office, which include many «is this normal» phone calls, and they have always been handled promptly and with consideration. I never felt I wasn’t given the necessary attention. All my friends have switched their ongyns to here! Have I had trouble with some costumer service? Sure! But shouldn’t that pale in comparison to the quality of treatment given? In my opinion absolutely. I truly love it here, and feel that I am in the best and most capable hands possible!

I really like RMOBGYN. I have been going here for almost 7 years — first for annual exams, then throughout my first pregnancy, and now for my second pregnancy. It is a big office and can feel a little impersonal, but I’ve never had a truly negative experience with any of the staff or doctors. The first desk ladies are always pleasant to me, and even the contracted staff that draw your blood are nice. I’ve met nearly all the doctors (they encourage you to rotate when you are pregnant, because you never know who will be on call when you actually deliver), and while there are some I prefer over others, all of them have been helpful, patient, and wonderful. I don’t think you can go wrong with choosing any doctor! I do have a special place in my heart for Dr. Jacobson since he delivered my first daughter, and it was overall a really positive experience. I also really like Dr. D’Ambrosia, but admittedly she is difficult to get appointments with!
The one thing that I don’t love about coming here is the parking — especially now that they’ve closed off 2 entire parking lots and reserved them for valet (it makes parking overall even more difficult than it was previously!). I appreciate the «free» valet service being available when I really need it, but I’m not really a valet kind of gal generally… and when you’re actually expected to tip, then it’s not actually free… this is not the fault of RMOBGYN, but just an annoying side effect you must deal with to come here (so build in enough time to find parking if you don’t want to valet)!

I can’t express enough gratitude for Dr. Jacobson. I was referred to him due to problems I was having and he was a miracle worker. Three years later we have a beautiful healthy baby girl. He is the kind of doctor you hope for, smart, great at his job, extremely caring, and I have never felt like just a number in his office. I rarely wait around after my scheduled time for an appointment. His nurse, Norma, wonderful as well. I truly believe if it were not for this wonderful doctor, I would not have had the chance to be a mom.

First of all, the people at the front desk are wonderful and very helpful. They smile and are eager to help me. I see Dr. D’Ambrosia who is absolutely wonderful. She was excellent at listening to my concerns and addressing each of them! Dr. D’Ambrosia’s knowledge and expertise were apparent. She made me feel at ease and comfortable. She was also very caring.
Dr. D’Ambrosia’s assistant is wonderful as well. She was very efficient and kind. I had to call and ask about an issue I was having and she returned my call right away.
I would recommend this office to my family and friends! I am confident they would receive great care!

I was referred to Dr. Jacobson for fibroids and have had a great experience there. Everyone is so friendly and helpful at the office. I ended up having a robotic hysterectomy and have been very happy with the results. Dr. Jacobson answered all my questions ans spend a good amount of time going over the procedure in detail. He always made follow up phone calls himself (something I’ve never experienced elsewhere) which I think is just great. My surgery went great and recovery was much easier than I had expected (I read everyone’s horror story on online blogs, bad idea everyone!). I am very happy to be free of all this pain and bleeding and I have to thank Dr. Jacobson for that. He is a great surgeon and very experienced, I would recommend him for sure! Keep up the good work team!

Rocky Mountain OB GYN is the best! I would not hesitate to recommend this practice to anyone. I saw every doctor at least once during both of my pregnancies and felt relaxed, confident and comfortable with each of them. Dr. D’Ambrosia delivered both our children and I cannot say enough about her, she is amazing. I always feel well informed and prepared with all medical decisions and procedures.

I don’t understand the three star rating. This awesome team of doctors has been part of my life for almost five years… including two beautiful babies. I would recommend this practice to anyone expecting or just for routine visits. I have seen almost every doctor in the practice over the course of my two pregnancies.
When I was newly pregnant with my first child, Dr. Jacobson sat down and talked to me for over a half hour, answering all of my questions and explaining all of the prenatal visits and tests. He is always attentive and kind, and he and the rest of the doctors at Rocky Mountain Ob/​Gyn really put my husband and me at ease every visit.
Truthfully, I have had to wait a little extra upon occasion, but its really no different from any of the other doctors’ offices I have visited. If for some reason they are a little behind, I chalk it up to they are spending some extra time with a new mom-​to-​be, just like they did with me. Anyway, at the end of the day, are you really more concerned about being at an office that sticks to a strict ten minute appointment window or one that truly takes time to provide excellent care?
Without a doubt, Rocky Mountain Ob/​Gyn is the place to go. I am deeply grateful to them for the care and support they have provided my growing family over the years. We adore them!

This is the worst OB-​GYN office i have ever been to. The worst customer service ever!!! First impressions are everything. The horror of having to deal with such rude rude rude front desk staff, sets the tone for the whole experience. Doctor’s who you never see twice through your pregnancy. Doctor’s who never call you back with test results. Doctor’s who spend less then five minutes with you. Who really don’t give a damn about your feelings or concern’s. I am confident that they do not even have a clue when you have your baby. They just assumed someone else delivered it. I called the place that recommended them and informed them they should not recommend this place to new mother’s to be. They do not look at you like it is the happiest time of your life. Its heartbreaking walking out this office wishing you had the time left of your pregnancy to find a nice warm happy to see you place. I have since found a new office, but i will never forget this experience when i think of my first pregnancy. and how disconnected they are there.

I have been a patient at Rocky Mountain OB-​GYN since 2012, and have gone there for prenatal care and the birth of my 2 happy & healthy baby boys. I will continue to go for follow up visits and gynecological care. The office staff was always very friendly & helpful to me. I LOVE all of the doctors at this practice! The doctors I saw regularly were Dr. D’Ambrosia, Dr. Jacobson, Dr. Levy, Dr. Dwinnell, Dr. Patterson & Dr. Herman. Dr. D’Ambrosia delivered my first son, and Dr. Jacobson delivered my second son. Both doctors were excellent and have a great bedside manner, which made me calm during my vaginal births (after the epidural, of course!). My two sisters also go to Rocky Mountain & many of my friends too. ALL of us have had great experiences. I highly recommend this practice to anyone looking for a great group of doctors in the Denver area!

Dr. Daniel Jacobson and Marsha Merry, nurse practitioner, are the best of the best. I have been a patient of hers for many years and with Dr. Jacobson for, the last year and one half. They helped me navigate a long term issue and I feel as if we were a team. Excellent listening and compassion combined with top professionalism earned my complete confidence. I highly recommend them; best I have ever met! I am grateful to both of them!

I went through this office to have my first baby earlier this year. My entire experience was great. I mainly saw Dr. Jacobson who was fast, efficient, and always helpful. Throughout my pregnancy I was able to meet all but two of the doctors in the practice. They were all great. I still wanted Dr J to deliver but Dr Patterson was on call to deliver my baby. I saw let down at first but she was awesome and I’m so greatful for her.
The only reason I didn’t give all 5 stars was that the waiting time could be long. I always got into Dr Js office pretty quick but when I saw most the other doctors I’d have to wait 20 mins to 45 mins after my scheduled appointment to be seen. Also parking can be rough I valet when I could. I’d suggest that. Otherwise be prepared to set aside extra time to find a spot in the garage or a meter.

LOVE Dr. Zall, she is probably the best doctor I have ever had. However, HATE her assistant, which is who you deal at every appointment. She and the rest of the office staff are SUPER rude. They closed their Sky Ridge office days before my due date, so I was forced to find a new doctor more than halfway through my pregnancy and basically had to start from scratch. I’ll greatly miss Dr. Zall, but good riddance to the rest. (I waited until after my pregnancy hormones no longer dictated my emotions.)

For just a regular OB-​GYN visit they are pretty good, but as far as pregnancy is concerned, I ended up having to find a new place part way through. If you are the type that doesn’t mind doing every single test and having every single medical procedure done to you, then you’d probably be fine here. However, if you are the type that sees childbirth as more of a life event instead of a medical procedure, go somewhere else. They will try to use scare tactics to convince you to get everything done to you that is possible, even if you don’t fall into any risk groups. If you question anything they treat you like you are the crazy lady who calls every day and is paranoid.
There are good doctors there, they just are very very interested in doing every medical test on you that they can. They are very nice and gentle though, and I would recommend them for just a regular OB-​GYN visit.
And I would agree with everyone else that their staff is grossly incompetent. I can’t even count how many times in 5 months that they insisted they would get something done and I had to call 3 times just to get it done.
Now that I’ve switched practices, I’ve received a phone call from my new doctor telling me that Rocky Mountain never transferred my records, when just last week a doctor from Rocky Mountain called and told me they did! To top it off, Rocky Mountain is now telling them they never received my release forms, so now I have to go in person to collect my medical records. It’s a little sad that their staff is so incapable of doing anything that the patients have to do it themselves.

I used rocky mtn in 2009 for the delivery of my son. We did Ivf at CCRM and it was recommended by that group. Dr Zall was incredible. Gentle, respectful and really took the time to listen in both appt and delivery. When my induction was not going well, she took the time to back off and try again the next day without breaking my water so we would not be on a «timer». My experience with Dr D’Ambrosia during delivery was awful. If you are a person of size, I do not recommend her as a dr. She pretty much had a «walking c section» bullying attitude from the moment she walked in the next morning. Very impersonal bedside manner as well. It was my first experience with labor and I was not able to advocate for myself the way I would have liked. I ended up with PTSD after that delivery and it took months to get over flashbacks. For my next pregnancy in 2011 I took the time to research and found a different practice. I also hired a doula who was able to advocate for me. I had an incredible experience at that practice and was very glad that I decided to make the move. All I can say is when doing your research make sure you like *all* of the doctors at a practice! There no guarantee who you will end up with at delivery.

Dr. Jacobsen is great. My complaint is with the front office staff. I’ve been here three times already and every time they ask me for my 1) insurance card 2) photo ID and 3) to complete their family history form. Today I refused to fill it out for the third time and I hear them complaining about me for not doing it. Not cool.

I have NO idea why there are so many awful reviews on here, but I guess I want to share my experience.
I have been going here for a few years now, just for the normal yearly pap smear and what not, and I couldn’t be happier. Dr D’Ambrosia is ABSOLUTELY the best doctor and I rave about her any chance that I get, and I need to give a shout out to her PA/​MA (not sure exactly what she is) but she is fantastic. They always try their hardest to fit me into their schedule when complications arise. YES it is a long wait for a routine checkup but that is why you schedule a year in advance.
In regards to their office staff, I work in a medical field office and I think they ABSOLUTELY deserve a lunch break, so there is no reason why they should be open at lunch; you should expect this. They sometimes do put you on hold and can’t find appointments but this should be expected. BUILD a relationship with your Dr and you would be amazed what happens.
Love this place. Really nice, incredibly accommodating, and Dr D’Ambrosia is the BEST!

This place has worst customer service than Comcast.
I had been in once for an annual last November. I told the doctor then that I am prone to UTI’s and asked her if I could keep meds on hand for when it happens or what we could do so that when it does happen, I wouldn’t have to wait to get in for an appointment. She told me then that I could call her and she would call in the meds. She did say that she would want me to swing by to leave a quick urine sample IF that was possible.
Well last night I realized I had a UTI and spent the night in severe pain. I had to wait until they opened today at 8:45 AM to call. I spoke with someone there and didn’t get a call back for another 1.5 hours. When I spoke with that woman, the Dr’s assistant, she said she would call the meds in and call me back IF there was a problem. ANOTHER hour later she calls and says I have to come in and leave the urine sample first and I have to get there by 4:15. I told her I am at work and don’t know if that’s possible and she said they would not call in the script otherwise because of liabilities if they misdiagnosed me. Fine, but I am talking about a UTI, which I get often. I think I can diagnose that for my self by now.
So I went to look at my calendar to see what I could do because I have a day full of meetings. I cancel my next meeting because I am in extreme pain, and it was the only one I could move, and call to tell them I am on my way in (as the Dr’s assistant requested that I do). They ask me how long it will take to get there and I tell them 20 minutes. They then tell me they are going to close for the lunch hour! How many large dr’s offices don’t open until 8:45, close THE ENTIRE OFFICE for an hour for lunch and then close at 5? What are working professionals supposed to do?
The dr’s assistant did offer to stay during lunch but then she asked and told me nope, their policy won’t allow that. So now I have no choice but to deal with this painful UTI for the next 20 hours until urgent care opens and I can go in before work. Going in now would mean I would spend many hours there and if I had many hours to spend, I would go to Rocky Mountain OBGYN this afternoon after they have their lunch break. Obviously not an option.
So I wonder what their liability will be if this spreads to my kidneys in the mean time. I just can’t imagine a less helpful doctor. They yanked my chain first by telling me we could go through this process when I met with her and then by dragging out telling me I would have to come in today until it was too late for me to do so.
Needless to say I will never be going back here.

Fine doctors, terrible customer service.
Want to call your doctor’s office while you’re on your lunch break? Too bad. The entire office breaks for lunch at the same time for lunch every day from 12 — 1:15pm. When you are finally able to get a hold on someone they abruptly ask you to hold, which you obligingly do for at least 3 minutes. Then when they pick up and you ask for billing, they forward you to somebody else who most likely puts you on hold again. So you wise up to the system which means every time you call with a billing question you try and utter «Billing, please» before they are able to put you on hold. Because it’s about their time, not yours.
I have never, in all of my many years of coming here had a positive experience with their front of house staff. Which is why I am no longer one of their patients.

I just transferred OBGYN’s in the 35^th week of my pregnancy. At my old OB, I was scared, confused, and did not feel comfortable. I was told to take certain drugs and not told why. I visited with Dr. Agner and could not be more happy. I feel like a huge weight has been lifted off of my shoulders. Not only did she come in and immediately answer any questions I had but she cared. She actually cared about me and my baby. She was the best doctor I have ever had and I would recommend her and the staff at RM to anyone. I have a lot of questions and concerns and she was not hesitant at all to help me. I will recommend this office and this Dr. to anyone and everyone that I know.
Thank you Dr. Agner and the staff at RM OB for being amazing and for allowing me to finally feel comfortable in my pregnancy. I can not repay you enough!

I have to admit I didn’t check Unilocal before I made my first appointment at Rocky Mountain OB/​GYN and I’m glad that I didn’t because the current rating would have thrown me off, but I really, really enjoy my doctor here. I found this office the way I usually find my doctors — I checked on my insurance website to see who was the absolute closest office to me in terms of distance. Then I checked to see what kind of website they were operating. Something about what a website says and how it’s laid out gives my confidence in a doctor’s office to efficiently handle my care. Strange, but true. And Rocky Mountain OB/​GYN has a nice website, is very close to my house, and delivers at a hospital also very close to my house. A winner all around in my book.
The office has many doctors on staff and each of the doctors has a little bio about them. I chose my doctor, Dr. Zall, based on this bio — mostly because she mentioned that she really loved eating out and eating adventurous foods. This is a woman after my own heart, I thought. Turns out I was right. Dr. Zall is super laid back, very easy to talk to, and probably around my age. This is exactly the kind of doctor I was looking for — I don’t need a high-​strung, over-​load me with information kind of doctor.
Truthfully, I’m also surprised to see the low rating because I’ve never had any problems with any of the staff here — whether they were setting up my next appointment, contacting me regarding billing, drawing my blood, or telling me the sex of the baby during an ultrasound. (It’s a boy if you’re wondering.) And the only time the office has ever been running behind is when one of the doctors had to leave to deliver a baby and the remaining doctors took on her patients for that time, which set us back about 15 minutes. By the way I think it’s super cool that they let the doctors do this — leave during the day to deliver their patients’ babies and have the others in the practice cover for them. I’m sure that if I go into labor when Dr. Zall is supposed to be seeing other patients I’ll be supremely glad she’ll be able to come over to me instead of sending someone else.
So, for prenatal stuff I definitely like this office. It is big and definitely doesn’t have a super intimate feel, but I like the proximity to me and to the hospital and I really like my doctor, too. I guess we’ll see how the labor and delivery portion goes come May…