Slipstream Properties

I wanted to post this review partially in response to other reviews, and to let everyone know that I’ve loved living here. We previously had an issue recently where electricity was out in our, it was an small emergency meaning they didn’t plan on it being out. People are getting upset that no one told anybody, but management didn’t expect it either… as though it seems.
Well, I love it here. I love the atmosphere and I love the convenient location. They are constantly doing upgrades and doing what they can to make us happy. They are a new property and are continuing to work out their kinks, give them a break on the slow responding maintenance.
The only thing I would take away from this is… parking fees are outrageous. 50 for a spot close to the building and 35 for the lot that nobody ever used. If you don’t want to pay to park, then consider doing what you can to find a spot on the very crowded street. Unfortunately I have a friend that lives in a different building who doesn’t have to pay for her parking… so that sucks.
Other than that, I love living here and so far will resign my lease when the time comes.

I really like the building but this is by far the worst property management team I have dealt with in my 10 years of renting. They NEVER answer the phone and are absolutely horrendous when it comes to getting issues taken care of. We had sewage coming out of our bathtub daily and it took them a month to get it taken care of. They have never given us any sort of credit for any of the many problems we’ve had (I mean SEWAGE. In our BATHTUB). The one bright spot is Larry, the maintenance guy, who always is a tremendous help. This company really needs to get it together.

This management company is THE WORST! Once you sign a lease they totally ignore you. Then they change their company name and avoid you forever. Our storage unit was ruined by contractors. They blew us off until they sold the property, then refused to return our calls. I stayed at 1475 Downing for about 15 months. Save awesome neighbors and a convenient location, I hated everything about this place. Aggressive transients and vagrants right outside the often non functioning security door. Broken washers and driers, constantly. No outside space, which makes me so sad on beautiful sunny days. Low square footage for the price. VERY noisy intersection. Save yourself the headache and sign a lease in a nicer place with a company that appreciates your hard earned dollar. Denver has plenty to offer.

I’ll start off with the few positive things about this property. I live at the property on 1001 S. Dahlia, now called «Phenix at Infinity Park» I think. The units themselves are nice, and I haven’t had any problems. I moved in October 2014, when they were still building the property. It’s brand new, and I love the marble countertops, huge bedrooms, closets, exposed brick walls, and the hardwood floors. I love my unit. I also love being able to stroll over to Infinity Park. The area — Glendale — is so convenient.
That’s about the only thing I love about this place. There are a bunch of complete douche canoes in their mid-​20s living here, and they’re loud as fuck. They smoke out in front of their apartments, which is supposedly not allowed according to the lease agreement, and it drifts into my apartment when I try and keep my windows open. They’re also up late partying with NO respect for their neighbors. I’ve talked with other, quieter residents around me, and they’ve felt the same way. I sent an email to management two weeks ago with NO response. The apartments themselves are not laid out in a way that’s conducive to noise control. EVERYTHING echoes, and it’s nearly impossible to keep my windows open, because there are always people out on the patio talking. Even when they’re speaking at normal volume, the echo is so bad. Which sucks, because this is Colorado — I should be able to keep my windows open the majority of the year.
The management is the worst management company I’ve ever dealt with in my 10 years living in apartments. The only good thing about this company is the maintenance crew. They’re responsive and have always fixed any issues I’ve had — which have all been minor. The shitty management company sent out a recent email saying they would only hold packages during the holidays for TWO days before sending them back. I thought it was a joke, but it’s not. They don’t respond to anything, they’re uncaring, and I’m already regretting resigning my lease.
One last thing, there are about seven washing machines and seven dryers on the property, and 100% of the time, only a couple of them work. Management always promises they’ll have them fixed by a certain time, and not once has that actually happened. Plus, you can only pay in quarters. Or you can haul your laundry across the parking lot to use the equally shitty washers/​dryers that take credit cards, in another one of the properties. Because that’s convenient.
This place is not worth the money you’ll pay. Way, way overpriced. Also, don’t trust anything management says. They’ll tell you anything to get you into their shitty property.

Now known as Urban Phenix Apartments —
If this had an option to select ZERO stars, I would have done it. I will start off by saying save your time and money! This is most disorganized, dysfunctional, and chaotic place I have EVER lived in. I am going through the dreadful and expensive process of an early termination after a very short lived 6 months at the community (3 other people broke their lease around the same time that I know of). The reasons I have moved out, where to start? I lived in the building with the pool. I witnessed not 1, but 2 guys jumping off the railings, both failed attempts to land in the pool. One severe injuries, and the other guy was not fortunate and passed away. These had a very negative emotional impact on myself and not to mention the somber ambiance of the community. The pool had to be professionally drained and cured after the death, and the residents were left paying for the water expenses, my rent went up $ 50.00 that next month.
The parking lot: I’ve been harassed in the parking lot, on more than 1 occasion. My car was hit and scratched, I lived in a unit near the parking lot and witnessed the cops paying visits to our complex on disturbing amount of times (majority of the time for domestic violence).
The dog run, take your dog in there at your own risk. Not only did some on the posts fall down, the gravel was put on top of blacktop, which means, when the dog urines, it has nowhere to go. That dog run should be shut down, it’s a cesspool.
The common areas, the gas grills and pool is nice, be warned, you pay for it in your rent. Also, a VERY pet friendly community, but irresponsible pet owners. The entry walk way is always covered in piss, and around the facility is dog fecal, not always cleaned up. The laundry facilities, WHEN they work, they were «ok».
I had mice, sent an email to the property manager Melissa and never received any correspondence.
The front office, to them, you are nothing but a dollar sign. I tried getting out of my lease for the trauma and PTSD of witnessing the casa Bonita failed pool dives, and there was no empathy or room to negotiate. The front office staff, outside of this experience, would receive a ZERO star as well.
The renovations, look nice, but very cheaply done. This place is not worth what you pay for.
I could go on, however, I think this does a pretty good job justifying why I made the decision to leave the complex.

The apartments themselves are nice at face value but the foundation is not so great. I moved in a little over a year ago. My biggest complaint is with management. Talk about condescending and rude. Particularly a guy named brent. I wanted to renew my lease a few times but unfortunately life circumstances have changed things but i still went to get the info from the office. Brent treated me as if i was asking ridiculous questions and I felt like i was being mocked the entire time. Well i went over to the office recently because it is actually the right time for me to move and while i was meeting with another leasing agent she went to ask him a question regarding the lease i was looking to sign. While not realizing i was still right around the corner the gentlemen in the office made some negative remarks regarding me and they didn’t realize I COULD HEAR THEM.
Safe to say this is not how a business should be ran and it is so rude to talk about someone while they are still in the same room. Normally i would not get on here and leave a review but this is now the third time i have been treated disrespectfully and i don’t think anyone should live in this property.

This is for Urban Phenix now that they’ve changed their name. I’m so frustrated with them, I created a Unilocal account just to warn you.
Don’t expect maintenance appointments to be kept.
Don’t expect to pick up packages in the office.
Don’t expect the free internet to work.
Don’t expect the online bills to be correct and timely (but be prepared to face late fees when you pay the stated amount on the 1^st, then see the additional fees after the 3^rd, when it becomes a late payment).
Just remember to keep in mind the extra costs of your toolkit and supplies to fix everything yourself with YouTube videos, the cost of the PO Box you’ll need, the internet you’ll have to take care of, and the late fees they’ll try to force on you.
Blueline was great to me, but I can’t wait to get out of these apartments now. April can’t come soon enough!

We’ve lived here for a year, and they’ve been awesome. We’ve had a few maintenance issues, and they were fixed quickly. The location is great. next to the King Soopers, Target, Pizza place and Infinity.
The new pool and pool area are beautiful, and my dog is happy about the dog park.

We have lived at the 4701 address for 3 years, and until 6 months ago, the office folks, maintenance staff, and neighbors were all amazing. I would have given it a 5 star review 6 months ago. We were planning to renew our lease because we loved it here so much. Now? 1 star is too high. The office staff is beyond rude, particularly Brent and Jared, though honestly nobody else is much better. They have stopped taking care of the property completely. The dog park literally fell apart while my dog was in it, as in the fencing fell over and let a bunch of dogs escape. The office did nothing about fixing it despite multiple complaints by myself and others. It is finally «fixed» if you can call nailing 2x4s to the fence at odd angles to prop it back up being fixed. They never alert you to packages in the office and then act like it’s your fault for not coming to pick it up. I spent 2 months asking for my lease renewal to no avail. Then, with only 4 weeks notice till the end of my lease, I got a renewal offer that was a 30% increase. I was not about to pay that much for a tiny apartment in a building that is falling apart, so Brent told me I could go month-​to-​month at $ 100 over my current rate (not the new insane rate), and that they would allow me to be on month to month for 3 months (after giving me a condescending lecture about how people in Denver are spoiled and that we have just been lucky to be paying such low rates all this time). I then got an email a week later saying that they would not allow me to go Month to Month after all and that if i didnt sign a new lease at the new rate, they would put my apartment on the market, along with a statement for $ 100 over the new rate ($ 271 higher than they promised me and that my lease stipulated). Went in to give them notice that we were moving out in 30 days as required by our lease… they said ok, agreed to honor the rate they promised me and that my lease stipulates… Got a call 5 minutes after we left the office saying that we have to leave at the end of the month and they will not be renewing our lease (AKA you can’t quit because you are fired). Anyhow, long story short… renter beware. They are rude, unprofessional, unpleasant to deal with, they lie, and they will not take care of known problems in the building (like the lock to the gated entrance that has been broken for a month, the always broken washing machines, the sad excuse of a dog park, or the hot water that goes out almost weekly).

I like living here at 4701. It’s clean, no bugs, and maintenance is really quick to fix things. Only complaint is we could get more notices/​emails when the hot water will be out but I noticed they are trying to communicate more with renters.

DONT LIVE HERE. RUN. RUN FAR FAR FAR AWAY! 4747 e. Mississippi Ave. All of the 1 star reviews are true. Epically Garden S.
1. Appearance: while really nicely remodeled with nice finishes (what roped me in) the building is still old and my ceilings (apt 209) were PAPER THIN. and creaked so loudly it would wake me and my child up at night.
2. Utilities: The leasing office ass wipes are all from out of state so when I came to them saying my apartment was cold & would only get colder as Colorado drops below negative often in the winter, they didn’t take me seriously. As was true my apartment with the thermostat at 90 degrees was around 71 in the day time in the living room & 54 at night (Back bedroom during the day was around 61 and then dropped to about 45 at night). Was paying around $ 170 a month to keep my apartment in low 70s during the winter. Was told and QUOTE by maintenance: «We told the owner to cover the brick and put up insulation but he aid he could charge more for rent with exposed brick and had us paint it with latex pain instead.» Spent $ 300 on electric heaters which also increased my xcel Bill.
3. Management: SHAAAAAADY SHAAAAADY people in there. Was blackmailed into writing a good review once when my car was towed (WITH MY PARKING PERMIT ON MY DASHBOARD!) that they would take the $ 366 towing fee out of my rent if I changed my first review which was 1 star to a 4 star. It never happened. I was honestly scared to re write this review until I revived my deposit back so now that I’m in a new place with my money I am changing it back to a 1 star which it deserves. Management was ALWAYS shady and there were several times I had to come to them with extra costs or mischarged rent amounts. 3 occasions they didn’t check the rent drop box before issuing late rent. Debbie is an absolute moron btw. Useless beyond repair.
4. Neighbors: Not all but the majority of the people living there are atrocious. Loud, drug using drunks with ZERO respect for anyone. Court yard was constantly cramped & it was even a little clique like. People suggesting movies nights, constantly outside my window playing fucking dominos. Annoying. All of them. My upstairs neighbor was aggressive and called me a bitch and told me to kill myself and got handsy with a cop once and they refused to evict him. Came pounding on my door on Christmas night to tell me I was a whore and that he could hear my 9 week old baby crying. Management didn’t see that as an issue? People kept dying at the pool for being idiots as well.
5. Dog poop every fucking where. Dogs pooped in the courtyard, in the parking lot, in the entrance ways, peed on bikes, and mail boxes. When I posted in the portal for people to pick up after their pets one resident suggested I should just watch where I was walking. And another told me he believed it was «hoodlums» running around at night pooping in the parking lot. I’m pretty sure that’s the only 5 star review Brian, and I’m honestly sure he has brain damage.
6. Mail/​packages: The person who does the mail in the area is a cunt and wouldn’t stop giving me 8 different peoples mail even after I told them to stop and that only I lived there. 4 packages returned before I was even aware they were in the leasing office. Including wedding shoes for a wedding I was in. No joke.
7. Maintenance: They are SO gd lucky to have Jeremy because his maintenance team was outstanding. The ONLY good human working there. He’s too good for them and I hope he finds somewhere better.
8. Drugs: people smoking weed out of a 4 ft. Bong in front of my child constantly. Awesome.

I have lived at the 4701 Mississippi location for 3 years. It used to be a great place to live! But as the company has grown and the staff has changed it has become horrible! Apparently this isn’t even Slipstream Properties anymore, although they never told the tenants that!
The hot water goes out nearly once a week. Sometimes even more frequently. It’s quite annoying to not be able to shower before work. And in the winter the lack of hot water equals no heat in your apartment. The staff used to respond promptly. Now you can call and call with no answer.
The office staff have zero customer service. Since the change they no longer let you know when a package arrives. I casually mentioned this to a staff member and he responded by saying, «listen to this mashup I’m playing, isn’t it rad?»
The online portal does not work to communicate with the staff. It took me two online posts, two emails, two phone calls, and finally showing up in person — just to end my lease!
The apartments are indeed nicely remodeled. The courtyard is very well maintained. But it’s definitely like living in a dorm. And definitely not worth the price.

Although I may speak highly of the charming (also tiny), newly remodeled apartments and pleasant and prompt maintenance staff, the current property managers/​leasing staff are HORRENDOUS, specifically Jared.
I lived at the 4701 Slipstream address for over 2 years. Initially, everything was great. I think I was a pretty good tenant; I always paid in advance, I kept my apartment clean, minimized nail holes in the wall, and never caused any conflict with other tenants.
However, when the company grew and and bought up other properties, the original properties managers moved to the new locations and new, all-​show-​and-​get-​nothing-​done guys starting running the property. Since they started, I have never been notified about an arrived package (great around the holidays when relatives surprise you… I found out almost 2 weeks after a package with food arrived). Jared explained that it was my fault for being unaware of the package and that they are too busy to do their jobs…
The WORST example of their (again, mostly Jared) behavior was when I tried to move. The online resident portal was a tad confusing, and I did not fill it out properly to initiate a month-​to-​month. My apartment was already leased for immediately after my lease expired. Brent, another agent, worked with me and offered me a different apartment BUT THEN the next day Jared said «I am making an executive decision, we will no longer offer you that apartment. We are too in demand and we won’t give you any apartment without you signing a full lease.»
I hope this description gives anyone reading insight to what they can expect from the 4701 location.

Just wanted to write a short review because these guys are as professional and kind as any real estate company (or any company for that matter) that I have ever dealt with. I had to have a lease break on their apartment (not anything to do with the apartment) and they were very understanding, gave me ample time to pay lease break, and returned a fat security deposit. The apartment itself was nice, zero problems, and maintenance men were always seen doing what they could to better the building. Go with Slipstream if you are looking for apartments in Denver.

Renting from these people has been a nightmare. I live in the Route 40 buildings and while the units are nice, the building and area are not. Between paying for the power for the entire building as well as for my unit, the homeless that are allowed in and wander the halls, the construction every morning at 7am, and the uncaring attitude of the property managers, I cannot wait to move out and am considering canceling the lease early. For the price I pay for the small studio (well over $ 850) I get to deal with people doing heroin in the halls and construction every morning directly under me. Oh and my mail was stolen but nobody seems to care or be willing to do anything about it. DO NOT RENT FROM THIS COMPANY.

We recently moved out of their cramped 25^th and Clay apartments. The woman who originally showed us the place had shooters spilling out of her purse. The security gate is a joke seeing as you can reach through a gap to open it. The place is brand new on the inside but the entire closet fell off the wall. Luckily no one was hurt. When it was being repaired I was told «it happens all the time.» Yikes! Not to mention our power and hot water would go out all the time. Parking is a nightmare because nothing is done to stop Broncos or other event traffic from parking on our block and there were only 5 parking spots for $ 50 a month. This place is so small and not worth the money.

Lived in one of their buildings for two years. Great property managers. Always fixed any maintenance issue within 24 hours, notified tenants via email of any issues going on with the building. Reasonably priced, excellent location and clean, newer apartments.

Positives:
— nicely remodeled interiors (black appliances, brushed nickel trim, nice lights)
— courtyard with grill is great to use
— friendly management company that always responds quickly to requests
— easy parking
— close to YMCA gym at Glendale Rugby Center for $ 8 a month!
Negatives:
— can get really hot in summer (only a small air conditioner, but as long as I ran it all day/​night it was fine)
— ehhhh area
— neighbors can be a bit seedy