Summers Salon

i never write reviews but this has to be done. never go here! we bought vouchers from living social. summer (the owner) had a dog that is very very vicious for a shitzu. this was suppose to be a very special relaxing day i was treating my bf to. when i made the appointment i emphasized this to summer. her dog snapped at me many of times and bit my boyfriend and drew blood. then a lady (a walk-​in) walks in and as we are about to sit down she said they can only do one appointment. i am assuming i was discriminated against bc the lady was paying money out of her pocket as opposed to me having a living social voucher. summer needs to learn business etiquette she does not have any! this is the worst salon i have ever been to the worst customer service ever. to add on top of that her dog is not vaccinated and my boyfriend had to go to the dr for a tetnus shot and spent all day in bed sick… so much for «our special day» thanks summer for being such a horrible business owner! i hope this place goes out of business and it’s left a horrible impression of living social for me… if they allow such a business why would i ever trust to buy from them again? i don’t play games. be careful of the vicious little shitzu you might get rabies since it’s not vaccinated and with no teeth it still draws blood. do not take your children here! if it bit my boyfriend and snapped at me over 3 times it’s bound to bite someone else!

I had a groupon coupon for mani pedi at this place. I thought since it was at cherry creek it would be nice. Wrong. I should have left but I didn’t really see all the dirt and yuk until they did my mani. The place is gross. I would not recommend.

It seems that I’ve had a string of bad luck lately. I went to Summer’s Salon with a friend who had a Groupon for a mani/​pedi service. She didn’t experience the problems with booking that other Unilocalers have mentioned, but I went in for a walk-​in service to accompany her.
The salon was completely empty save for the employees. A woman, presumably the owner, greeted me and offered me coffee from the Keurig machine that they have set up. I was pleasantly surprised, but the machine wasn’t working, so I settled for water. I waited for my friend to arrive on one of their comfy couches. All was well up until the actual service.
My nail technician was lackadaisical at best. He seemed to only skim the surface of filing my nails or treating any rough patches on my feet. He was so careless, in fact, that he cut himself with a dry skin grater and started to bleed. He put gloves on for most of the service afterward, but while he was putting the polish on he took the gloves off, even though he was still bleeding! Talk about hygiene problems. I watched him like a hawk while he painted my nails (which he did sloppily — I have polish all around the edges of my nails) and left as soon as I could after it was done. My two cents — pick another salon!

I want to love this place, but if you get the wrong tech ur nails won’t come out well. Ask for Summer — shes the best. I think these folks just need to suck up the costs and hire better technicians.

I as well had the recent groupon and don’t know where to start.
First scheduling is a nightmare it’s so hard to get in. Second I canceled on a voicemail the morning before my 1pm appointment I get a message from Andrea (the front desk girl) and she says she is charging me next time for it not being 24 hrs notice I told her straight up I called that morning before she seemed to not understand I had given them more then 24 hrs notice. Confirmation for appointments usually happen a day or two before hand not the day of. I got a call at 10am to confirm my 4pm appointment.
I was expecting a deluxe mani/​pedi that would be worth the original value of 70 something dollars I got a regular mani/pedi.the groupon talks about a mask… all I got was a sugar scrub a towel which wasn’t hot and some lotion.
The water for my manicure was cold and if I would not have rolled up my sleeves then she would have only massaged my hands, which she did with a ring on which of course hurt.
The salon has nail staff and hair dressers the nail staff sat around talking to another client about smoking, drinking, and finding «sugar daddies». Not very professional in my opinion. As soon as I was drying my nail tech walked out to Starbucks and didn’t even acknowledge me, no thanks, no come again.
Also, when I have gotten a mani/​pedi in the past at places when your being moved with wet toes they offer to carry your stuff not here your on your own.
The parking sucks, the music is barely on and when it is its crap, there is a useless «nail bar» which holds the staffs coats and bags along its other junk in a corner and there is barely any selection for colors. The good colors they make you buy and the ones you can pick from are hidden behind this wall thing in front of them so its hard to see them.
Avoid this place I’m not going back and I’m reading review before buying groupons again.
Ps​.li forgot the nail tech who stuffed a donut hole in his mouth while walking over to start on a client he couldn’t even say hi to his client as his mouth was full.

I did not have an amazing experience. My friend and I had a Groupon and we scheduled to receive our mani-pedi’s at two oclock. When we arrived we were told that we weren’t going to be seen at the same time. So, one of us had to wait for an hour and a half while the other got treated. The girl was nice who did our nails but hardly said anything at all. Everything else was pretty standard, but not being able to be seen at the same time and enjoy the experience together was annoying.

I’m not one to write negative reviews but this place is BAD. I showed up 10 minutes early for my appointment while my nail technician walked in 20 minutes after my appointment was supposed to start and didn’t even apologize. Couldn’t relax at all because she wouldn’t stop talking to me about her own personal life problems. Overall, worst nail salon experience ever.

I really wish I could give negative stars because this is the worst nail place ever. The only thing that will make this experience worse would be getting some weird fungus from the service. I called three times to make an appointment; the first I left a message on the voicemail which actually asks if you’re calling with a Living Social coupon. They never called me back so a week later I called again and the owner answered the phone and she asked me if she could call me back in an hour. Two days later I call again to redeem my coupon and make an appointment. I arrive and am put at a pedi chair to wait for my technician. The water is cold and I’m basically being ignored. Finally after 45 minutes of waiting the technician comes over to work on my feet. She was very sweet, and thorough but slow. She finishes my pedi and moves me to her station to do my fingers and is interrupted by the owner who wants her to move back to do another pedicure. The pedicure girl also informs me that I have to pay an additional $ 15 dollars because I got a mani and pedi, which is total crap because that’s what the living social deal advertised. The owner starts to work on my hands and literally gets up 5 times to help other people, start other treatments, look for items necessary for a paraffin hand wax treatment, help walk-​ins, answer the phone, get a toilet paper re-​fill for the bathroom, etc. She then rushes my manicure and doesn’t even say anything to me when she’s done and simply goes to work on the pedicure. On top of all of this, I get a $ 25 parking ticket for an expired meter because it took TWO HOURS AND FIFTEEN MINUTES to get a mani pedi. I would never recommend this place to anyone including my worst enemy because it is worthless. I tipped the young nail tech because she worked hard. So basically I paid $ 35 for the Living Social deal, $ 10 for tip, $ 25 parking ticket, and of course the extra $ 15 because this salon is a scam. Living Social should never work with them again.

I am going to call living social to try and get my $ 35 refunded. What a joke… the receptionist hung up on me while i was trying to make an appointment so that she could run a credit card. NOT Cherry Creek worthy … just based off of that initial interaction. I have NO desire to visit this place. there are too many others that would appreciate my business. I hope Living Social will refund my $$ — but if not, i still don’t think i will go. (as it is right now… i still haven’t been able to even GET an appointment) lame!!!
UPDATE: Living Social rocks. :) They gave me a refund — –and let me tell you… they got several calls and complaints about this Salon.

I too had a Living Social coupon, for an Organic Mani/​Pedi. It seems this salon does a lot of its business through Living Social, yet they haven’t quite figured out how to keep things running smoothly. My nail tech shared that some of the techs will provide service to Living Social clients, and others won’t, so that might be part of why it’s so hard to get an appointment with a coupon.
I arrived on time but they weren’t ready for me for five or ten minutes. When we finally got going my service, especially the manicure, was rushed so they could keep on schedule and not be late for the next customers.
Pedicure was pretty good, though occasionally painful and I started wondering how clean the tools were as the nail tech was digging into my skin a bit. The sugar scrub was lovely, definitely the best part.
When I sat down for my manicure with the same tech, she had to get up to go get the pedicure station for another customer while I waited. She came back to do my manicure but didn’t do the sugar scrub at all. Oh, and she forgot to FILE my nails. I wound up filing them at home and touching up the polish afterwards.
I had the same issue as a previous poster trying to get change to tip. They couldn’t figure out how to put a tip on a credit card, and when I asked for change the owner went to see what cash she happened to have in her purse. Maybe more of the technicians would be willing to do Living Social services if the salon made it easier for them to get tipped.
All that said, my nail tech was very nice and pleasant and was certainly trying her best. But I won’t be back. Belcaro Nails, my favorite strip mall cheapo nail salon, provides better service for less money (even less than the Living Social price for Summer’s Salon).

I got a Living Social deal as a gift and was frankly a little worried when I started reading the reviews on here. I went nevertheless, and the technician who did my mani/​pedi was very nice, friendly and did a good job on my nails. She went out of her way to be sensitive to a hiking injury I just had, which was great. If I was scoring on her alone, it would be at least 4 stars. The place itself is nice, pretty standard for a nail place.
In my opinion, pretty standard overall. not as bad as people make it out to be, but probably not up to cherry creek standards.

I was really excited to try Summers Salon after buying a Living Social coupon. However, I ultimately found it impossible to redeem (I think it is a scam). Whenever I called to book my appointment, the company did whatever it could to get off the phone with me quickly. This usually happened after they found out I had a voucher. They promised they would call me back, but never did (this happened multiple times).
Finally, I contacted Living Social to get a refund. BEWARE of this company, they are TERRIBLE!

I tried to get an appointment for 3 weeks over the phone but because I had a living social, they couldn’t seem to fit me in. I walked in and a very accommodating lady (from the hair side) made an appointment for me to get my nails done for later that week. (she is the only reason why I’m not giving this place only one star) My mani and pedi were rushed and the service provider was rude. My nails look awful where you can see where the second coat doesn’t line up with the first. If you’re expecting a relaxing manicure at the table after your pedi, you’re in for a surprise. I had to hold up my own arm across my body for a mani while still sitting in the pedi chair. This got tiring and annoying. Whole experience was bad from the start. Save your money and go somewhere nicer.

I bought a living social deal for a manicure and pedicure. I called to get an appointment and was told that you have to call a week in advance. What? I called back about a month later and finally got an appointment and when I walked in there were two other people there and you have to call a week in advance to get an appointment. Ridiculous! I’m not sure who did my nails but I paid $ 25 for a gel manicure upgrade and the lady did a horrible job. I had to get them redone a week later. I would never go back and not recommend this salon.

It isn’t the cleanest or trendiest place but I was treated like a queen there.
Had to get a mani and pedi and under 40 minutes and so I had two people helping me! Very friendly ladies and great service.
The nail polish selection was minimal compared to other salons I’ve been too.

I suppose I am not alone and you will not be surprised by this review. Snooty receptionists, to boot.
My husband, noticing that I was stressed with work, bought me the Living Social deal: 75-​minute relaxation mani/​pedi. I called 3 days before to ask if I could get it on my day off: no dice. I asked if they simply filled up quickly and all I got was a «yes» (sounds like I was just not getting the royal treatment since I had the offer) finally we found a time that was available and that I could make. They called the day of at 12:45 to see if I would be able to move it to 1 instead. I called back to say absolutely not, I was working. I had to leave a message and never heard back.
Today I realize the Living Social deal was supposed to have been claimed by yesterday, and they offered no flexibility to schedule anything.
Waste of money, I didn’t even get to use. These deal sites are supposed to promote return customers, you can’t not accommodate, because now look at all the crappy reviews of not providing service.

Avoid this place. Unrealistic requirements made on customers, ie. $ 20 charge if an appointment is changed after a 2 week minimum booking (I’m not making this up!), rude technicians, a manager who giggles endlessly about nothing that I could discern, $ 60 for a mediocre mani/​pedi, wine offered to some customers and not even water to others, tardy openings (20 minutes late while I waited outside with the employees for a scheduled appointment). THEY canceled appointments with me and never offered a single compensation or courtesy. One employee told me that the shop overbooks on purpose. When I had a voucher the male receptionist told me that if I didn’t keep my appointment I would be charged $ 20 and they wouldn’t honor my coupon in the future — then they called to cancel the very same appointment and reschedule. All this treatment is particularly galling when all customers are greeted with a sign in front of the shop that welcomes walk-​ins to be given a 20% discount.
The one bright spot is «Tina», who is courteous, competent, and absolutely delightful. «Karen» and «Lisa» are to be avoided at all costs!

I rarely write reviews, but I can honestly say this was the WORST customer service experience of my life! If you have purchased a coupon deal you will not be treated well!
I made an appointment with a LivingSocial coupon at 9:30 on a Saturday. I went to the salon at 9:30 and there were no employees there, but another customer who told me the person working had left to move her car. When the employee returned it took her a few minutes to acknowledge me. She said my name was not on the schedule, but to wait a few minutes to figure the situation out. I said that was fine, but was going to walk to the ATM to ensure I had cash for the tip.
When I returned there were two more employees, who were with other customers. The women told me they couldn’t help because I wasn’t on the schedule. I asked if my coupon could be refunded since this was the fault of the employee I spoke to on the phone. She told me no because I paid LivingSocial and had given them no money. A moment later she offered to give me the services, but I had plans at 10:45 and it was already 9:50. When I said there wouldn’t be time because of my other plans. Her response was, «Well I can give you a pedicure or you walk out.» As I was saying that did not seem fair since I paid for a coupon offering both a manicure and a pedicure someone else came into the shop asking her to move her car. Instead of telling either of us to wait until the other situation was resolved, she walked away from me without saying anything. At this point it was clear I would not be served and left.
I have never been treated so poorly at a business. I am appalled they would schedule 9:30 appointments and not have their manicurists arrive until 9:45. I am confused as to why the women working would have to leave twice in 25 minutes to mover her car. I am angry the shop made a mistake and would only fix it if I got a portion of what I paid for or was late to plans I made around the appointment. I cannot recommend anyone go to a salon that cares so little about customer service.

I had the exact same experience as the review above. I haven’t written a review previously, but this place is just really lacking… in a lot of things. They moved into a new space and renovated, but the atmosphere and salon is just very low grade quality aesthetically. It feels like you are in a basement. The nail polishes are old and were carried over from the previous salon. Does not appear to be hygienic – in other places they take out the instruments from a sealed packet. Here, not so much. The towels where you lay your hands are also crummy.
I waited for 2 weeks to book the appointment, but for the hour and a half that i was there, I was the only one there and the receptionist was telling people that they were booked out for two weeks. I think they overbooked all of the deal sites, though there were at least 3 manicurists doing their own nails. There was also another customer who had come in stating that she had some problem booking and the end result was that she was only given the face value of the voucher instead of the promotional. For a new place, I’d think you’d make concessions to establish long-​term clients…
The manicure was far from special and I had to keep correcting her – evening out my nails, taking off all of the previous nail polish before putting on the new polish, not cutting everything off my cuticle in a haphazard manner. Yeah, I think you get the point.
I forgot to mention that I erroneously purchased 3 of these deals and this is based on my third experience at this salon. I can tell you one thing – the «organic» mani/​pedi is a total sham. If you’re there and you happen to be reading this, either turn around or save yourself $ 10 and get a normal mani/​pedi. They claim to use organic lotion and give you the option of Zoya nail polish, which is apparently organic. That’s it.

This is Ananda’s Nail salon in a new, bigger location but from what I’ve read on the Ananda Unilocal page, it’s more of the same lack-​luster service. I called to make an appointment and when I mentioned that I had a Living Social deal I was told that there weren’t any appointments for over a week. I figured that they must be doing well and were just booked up so while a little disappointing, it was not a big deal.
I arrived for my appointment to see a big GRAND OPENING sign out front and was literally the ONLY customer in the place. The new salon has 9 pedicure chairs and several manicure stations. While I was sitting in silence (no music) getting my pedicure I heard the receptionist take several calls from people wanting to book appointments and I heard her say the same thing about no appointments for Deal clients for 1 – 2 weeks. She then said that if the client wanted to make a regular appointment she could schedule her anytime. WHAT?! I am not an expert in business but I find this completely baffling. There are clients trying to get in (while you have NO other clients in the whole salon) and you’re making them wait because they have a deal voucher? Very strange.
The pedicure and manicure were fine, nothing special for sure and while I now know that without a voucher I could get an appointment anytime I want I am not sure I like the fact that voucher clients are given a lower priority. Probably wont be back.