Sumner Vision

Dr. Sumner is very personable. He keeps current with the latest research, and uses advanced technology to detect irregularities that could impact vision and health.

I was phenomenally fortunate, for my 1^st vision exam in 3 ½ years, to be seen by Dr. Sumner. I have been unemployed for a number of months now and have been subsisting off Medicaid — Dr, Sumner’s office miraculously (I don’t think that adjective is an exaggeration) accepts that! I made an appointment; and the day of my appointment, was able to shift my arrival time earlier 30 minutes — that was nice that they could make that happen!
I used to think I received pretty superlative eye care at Lenscrafters; despite their being a chain, I received about 5 – 6 eye exams there. Apparently I didn’t know what «superb» eye care was, because I received no less than 10 separate exams there; possibly an eye dozen if you include the examinations by the doctor himself. Dr. Sumner has the demeanor and carries himself like a respected, kindly old grandfather; he is very polished and meticulous and leaves no potential detail unturned. Despite my fretting about what exams Medicaid would cover, he found a way to bill everything to Medicaid. His staff was professional and courteous. My 1 regret was that I could not get the high index Rx he wrote up for me covered at the optical store in his office; that would have set me back the better part of a thousand dollars, I’m pretty sure. I had to flee to a chain store to get it filled out and am still waiting for the finished products.
If Dr. Sumner senses that you are a higher-​risk candidate (for example, diabetic with a risk of diabetic retinopathy; or have other corneal issues, genetic issues or dry eyes), he will go the extra yards to make sure you get the best possible eye care — and in my mind, that makes him a rarity: 100% concerned with health, financial remuneration comes secondarily. When I get «real» medical insurance again, I hope I can select him to be my optometrist — we should all be that lucky.

While I have no doubt Dr. Sumner is highly experienced given his knowledge and the high ratings, I will not be going thanks to my one and only time calling and speaking with Debbie. She was the rudest office person I have EVER had the displeasure of dealing with. Dr. Sumner, if you read this, please train Debbie on how to be professional and courteous towards potential patients.

Larry Sumner is a highly skilled optometrist and a warm, caring individual. His staff is very professional and attentive, as well. My family and I have been going to see Larry for years and have never had to wait or had any experience short of our expectations. A few years ago, I had genetic testing, which showed that I was at some risk for macular degeneration, and Larry has been watching me very carefully since, seeing me several times a year and having me take a prescribed Omega and a multiple vitamin without zinc (who would have known!). Anyway, at my last visit Larry suggested that I seemed to be doing so well that he didn’t need to see me until a year from now! That’s progress!!!

While I don’t have any vision problems, I try to get my eyes checked every few years. While at the office Dr. Sumner told me that I had great vision, but when he realized that I had vision coverage through my medical insurance (as well as separate stand alone vision coverage), he decided to run an additional test for which my medical insurance would pay. At the end of my visit I was charged two copays– one for my vision insurance and one for my medical insurance as a result of the additional test. I recently reviewed the explanation of benefits from my medical insurance and because of this this «extra» test he was able to bill both my vision insurance and my medical insurance for the same office visit. I don’t know if this is a common practice among optometrists, but I am guessing this is a common occurrence in Dr. Sumner’s practice as his receptionist was extra diligent about emphasizing that my copay would be collected at the end of the visit (which one normally wouldn’t need to do if one weren’t in the habit of adding on additional possibly unnecessary tests which ultimately smack of revenue generation). I left questioning the care I had received and will certainly not go back to Dr. Sumner.

Dr Sumner’s office is clean, nice and professional. I’ve been to this office three times for extremely thorough eye exams and diagnostics. All these times I’ve never waited for my appointment for longer than a couple of minutes after my arrival and check-​in. Always on time, super attentive and ready to explain what exactly is going on with my eyes. I like this kind of service!
Doctor Sumner really took the time to review my treatment options with me — both on the phone and during my appointment, walked me through the associated costs and made sure that I’m comfortable with everything.
The fact that they work on Saturdays and you can request your appointment online is quite fantastic!
I highly recommend!

Dr. Sumner is knowledgeable, professional, and informative. Plus, he’s known me for 10 years and knows he can tease me… always enjoy my visits here!

If it weren’t for the incompetence of the front office, we would still be going here.
My husband had made an appointment for himself and our son many months in advance. He called a few days prior to the appointment to cancel my son’s appointment, but TO KEEP HIS OWN. The front desk woman confirmed that only our son’s was cancelled but my husbands was still on.
My husband made the thirty minute drive from SE Aurora to Cherry creek only to be told that his appointment had been canceled and that they were completely full that day. My husband was outraged because he had double checked that his appointment was still on.
The front desk woman was apologetic but offered no help. Had Dr. Sumner walked by and seen my husband upset at the front desk, he would have most taken him back, but the front desk woman didn’t even offer my husband the chance to talk to Dr. Sumner.
We won’t be coming back because of this

Last Friday evening, I started seeing a sliver of light in my left eye. With a family history of retina troubles and a plane ticket to Miami Beach early Sunday morning, I was very concerned to make sure my eye wasn’t about to go down, big-​time. On Saturday morning, I called Dr. Sumner’s office on a referral from another highly rated optometrist who couldn’t fit me in. The front office staff scheduled me right away for an appointment in a few hour’s time. Dr. Sumner was polite, concerned, and immediately began testing away. After conducting tests on machines, he also did an eye exam looking into every nook and cranny of the inside of my eye. I had no discomfort and felt that Dr. Sumner was doing everything possible to take care of me. He and his staff stayed late that day and, when he couldn’t find anything, he put in a call to an opthamologist who also provided consultation. In the end, there was nothing wrong with my eye and I was able to start my vacation with confidence. Many thanks to this office for their expert care!

My husband and I started coming to this office a few years ago because it is right by our house in Cherry Creek. I am new to wearing glasses. Getting older… Sniff! Sniff! I’ve been to one other optometrist close to my work in the DTC area, and this office is infinitely better. The location is better, the office is cleaner, and the staff is much friendlier. Also, they have a better selection of eyeglasses.
I love their website, they send multiple confirmation emails and texts, which is very helpful to a forgetful person like myself. The staff are always friendly, and I never have to wait very long to see the Doctor. I recently received contacts for the very first time, and they were very patient with teaching me how to put them in and take them out. They are also very helpful with selecting eyeglasses too. All in all, I’m very happy with this doctor and his staff. I can’t imagine switching to anyone else!

I began visiting this office as it was conveniently located in Cherry Creek near my job. Now that I live in Commerce City and work in Brighton, I still make the trip because the office is superb. My husband also receives his eye care here.
The website and self-​scheduling options are awesome! The office is always welcoming and kind, and I never wait long. Dr. Sumner and the staff are all so patient with me; I’m a terrible eye patient, being very sensitive (can’t. stop. blinking.).
As an individual with high blood pressure, Dr. Sumner has always been diligent and caring about making sure my eyes were healthy in regards to this condition. There are often additional tests I must go through, but the prices are more than reasonable — even when I was on not-​as-​great insurance.

If you have the choice, go somewhere else. The staff was courteous before and during, but after my appt no one took the time to go over the results of my eye exam. They said my glasses were going to be ready in 7 – 10 days. On day 10 I called them myself and they told me they had been ready for a while and that someone called me. Well, I doubt that and if they did, why wouldn’t they leave a message? The girl I spoke with said she was going to be there until 4 that day so I decided I was going to leave work early and pick them up, but when I got there she was already gone. If you know someone is coming why not give them a courtesy call to let them know you are leaving.
Overall, the doctor was ok, but it feels like they got my money and don’t really care what happens after that or if I even get these glasses. I’m not even sure I needed them since I have ²⁰⁄₂₀ vision, but the frustrating thing is that no one is trying to get these glasses to me. I guess when you are paying these kinds of prices you expect more from a doctor’s office.

This office infuriates me. I came in with a 14 yr old who needed to get to a dance class after my apt. and my 1.5 yr old. I forgot to call my insurance card in ahead of time and he woman working the desk was NOT able to deal. My family has AH-​mazing executive insurance that is full coverage. The front desk lady made me feel like I was scamming her with false insurance??? She asked my for the same info 5 times! and still needed me to write it down. As I ran of time I was still able to take a break from it and take my daughter to dance, but then I returned to the lady giving me suspicious stink eye again, «I’m still a little nervous because the computer says you’re listed as an independent under the insurance plan, and you’re telling me you’re covered under your husband.» AHHH! I told her I didn’t have another hour to deal with helping her figure out the insurance and that I’d just keep returning to my old office. Ugh! Didn’t even get my glasses!