I will not be recommending this company. There were many mistake. T&G is difficult to get ahold of and has poor customer service. The floors they did in my large home had to be repaired because of the shoddy initial work. I had to eat the cost to pay movers to completely move us out, as T&G insurance/warranty does not cover those expenses. It has taken 1.5years to finish our project to some sort of satisfaction. Kinder, more organized, and more accessible management would have made a big difference, but we really had to push for communication
T P.
Évaluation du lieu : 1 Denver, CO
Four years later, the craftsmanship is far from excellent! Just saying.
Portia D.
Évaluation du lieu : 3 Littleton, CO
T & G installed my hardwood flooring 3 years ago and I was very unhappy with the way my floors looked after only a few short months. We had a lot of other things going on at the time so addressing the floors was unfortunately not at the top of our list. It was not until close to two years later that I contacted them to discuss some possible remedies. After meeting with me at my home, I never heard back from them again! I left message upon message and it was clear they wanted no part of standing behind their work. Since then, I had another company come in and fix my floors to the tune of several thousand dollars. It has also been brought to my attention that T&G changed ownership shortly after my project and the new owner would not have tolerated this kind of service. I was unaware of the ownership change because the person who came to meet me last year was the previous owner of the company who is still with T&G despite the sale. In all fairness, I’m not sure how the new company is but I recently chatted with the owner and it sounds as though they have changed the company around to avoid situations such as mine.