Tires Plus

I had a run-​in with a curb in Denver during a cross-​county move. Since the next day was Saturday, I was pretty sure I would be delayed until Monday at the earliest. These folks were open at 7am on Saturday and saw me right away for what ended up being a bent exhaust and a thrown-​off alignment. They fixed up my Toyota at a reasonable cost and I was back on the road by 9am. Thank you, thank you for helping make my move less stressful!

This place is horrible. They try to sell you anything they can without explanation. Even worse, my «about an hour» tires took four hours — no joke, went on my lunch break and ended up having to call into work and take off a ½ day. There were periods of 20 – 30 minutes where there was no one even working on the car, they go back and forth and go smoke and snack and then lazily roll back to do your car. Four hours.

They fixed my flat for NOTHING! If I could give them 5 billion stars, I would. They were super kind to me. I walked in after having already taken my car to a different store where they said they fixed the flat but, as I found out the next day, they didn’t. At this point I’d been dealing with the tire for four days and I was about to just throw up my hands and buy new tires. I was obviously very ready to just start throwing as much money as possible at this problem, but the guy who helped me talked me down from buying new tires and said mine were «like brand new» (I bought them in the winter of 2012, so they are definitely not). They took about an hour and a half and then someone came in and showed me there was a REALLY tiny nail that it took them about 30 minutes to find. They didn’t charge me anything at all, I was so surprised. Again, I was willing to just throw money at this and I made it clear. They were AMAZING. ¹⁰⁄₁₀ A++ would go again.
Edit: Forgot to mention that I set up an appointment via the website. I had found out that my tire wasn’t fixed at 4pm but I had to get to my night class and couldn’t do anything. I ended up setting up the appointment online at 6pm and got the confirmation email in the morning before my appointment. That was super convenient and awesome for me who 1) totally freaks out when one little thing goes wrong and 2) really, REALLY hates talking to people over the phone.

These guys are always super friendly and get the job done quickly. I made an appointment all three times that I have been here and they are always finished before the estimated time. I have had a few oil changes done by them and a few tires patched up. Their prices are fair and they always do quality work.

I really wish I would have turned to Unilocal and read some of these reviews before I took my tire here to get repaired. I had ran over a screw and got a flat so thought the easiest thing to do would be to take it somewhere close. Threw my spare on my car and brought it over in the morning to get repaired. They said it would be done by the end of the day. Not ideal, but that is fine, as I did not have an appointment. I came back the next morning and they put the original tire back on my car in less than 5 – 10 minutes, but it was flat. I voiced my concern and the tech agreed that it was weird that it was flat again and put some air back in it and told me to keep an eye on it and just bring it back in if it lost some air. Well, I woke up the next morning and it was completely flat again. I put my spare back on and drove it down to the shop. They told me the same thing– it will be done by the end of the day but due to my work hours I didn’t get a chance to pick it up until the following day. It was raining when I went to pick it up the following day. No, not raining, POURING. The good news is, it appeared they had fixed the tire correctly the second time. The bad news is that the manager/​boss is a complete hot head and does not care about customer service OR SAFETY one bit and they would not put the original tire back on for me. He said I would need an appointment to put the tire on and the next appointment they had was 4 days from then. Are you kidding me!!! It is one thing to not care at all about customer satisfaction. After all, it is just a tire repair and they don’t make any money on these (free waranty, supposedly) but the fact that it was pouring and he clearly did not give a crap about my safety during the SECOND time I brought the tire in was extremely disappointing. This was over 5 days since I took the tire in the first time. FIVE DAYS. I walked out with the tire, quite disappointed that I would have to put the tire on by myself with my little jack in the rain. Again, just not safe. So I drove to the tire shop at Sam’s Club and they put it on no problem. In less than 5 minutes. I learned a lot from this trip.
** The first time I went in I dealt with a really nice guy named Clint and the tech that put on the tire (the first time) was extremely friendly and helpful (even though it still wasn’t fixed). These guys are terrific at their jobs and should probably get promotions. It is sad that the manager is the one that has no clue how to deal with customers, and in all honesty is losing a bunch or repeat business for this store.

Watch out. Long waits here and bait n switch. My partner went in they qouted him one price, he came back, and they told him a higher price. He brought back the paperwork showing the lower price, one person was giving him attitude about the price, the other said ok, we’ll take care of it and took the paperwork. He came back when it was ready and they still charged him the higher price. Watch out for their shady tricks.

Great service. On time, they get you in and out. Call ahead since they are always busy. We’ve been coming here for years and are always satisfied.

In my 30 years of owning my own car, I have never had an experience as good as this one. Friendly guys, genuinely glad to have your business, knowledgeable and professional. I went in for a tire repair but will be taking all my car service and maintenance needs to them.

Super friendly staff! I called and let them know my car was seriously past due for its old change and they made me a same day appointment. Also gave me a $ 10 coupon off the already low price for a synthetic oil change (most places charge $ 80+, they charge 60something). I opened a credit account so I also got much needed new tires and an extra 10% off everything. Will definitely come back here for my next oil change. Waited a very long time but since i was last minute and got tires last minute, i won’t hold it too much against them.

Got a quote online, made a reservation, showed up, got tires on in less than 90 minutes, and paid what I expected. On a Sunday, no less! They can do very good work here if everything is clicking. (and it was!)

I had gotten an estimate and have a busy schedule. Ryan got my car in and looked at promptly and the team was very helpful and knowledgeable.

We were traveling from Arizona to Nebraska when we discovered our brakes were bad. We got to Denver, Co about 10pm and everything was closed. I scheduled an apt for 7am the next morning via their website and showed up the next morning hoping they had gotten our appt. They got us right in and ordered all the parts immediately. We were done by 10am and back on the road again. The price seemed pretty fair and the guys were very informative about what needed repaired, what could wait if we needed and exactly what was covered under warranty through their company and their sister company Firestone. Amazing service!!!

Tires plus has a 60 minute guarantee if you have an appointment. No one has time to waste anymore, so I booked an appointment online for specific tires to be installed with in a certain time. I get there 20 minutes early and get in line only to be ignored while two people behind me in the same line are helped. Then they tell me they can’t install tires on used rims. Aren’t all rims that are not in a box basically used? Whatever, I’ll just buy the tires and have them installed by my usual guy. No can do. They only have one tire that I originally booked but they can have them in a few hours. However they have others that you didn’t want. What the fuck? How did you plan on executing the 60 minute guarantee? 5 stars for me making a poor choice. 1 star for you only because I had to in order to write a review. Glad to the the business of wasting time is booming, see you never.

These people really suck l can’t even get them to reset the tire system code after spending $ 700 on tires, this place needs to be struck by lighting and burnt too the ground.

Stay away from this location of Tires Plus! I am very disappointed as I wanted to believe they were honest but I feel like they are running a damn scam. They tell me I need mechanical work done on the car when in fact, I do not! I had a trustworthy mechanic check their recommendations. We also bought tires there a year and a half ago. We did rotate the tires and you tell me the tires are bald. 70,000 mile warranty on the tire and we drove 20,000 miles. Bullshit! Also, your manager Jason is rude and condescending. You all can screw off.

Absolutely will not go again. My power steering pump went out. They told me I needed a new steering pump, steering rack and to flush all the lines. Stated $ 1800 total as a good deal. I consulted a mechanic, he did have to replace the steering pump and it need flushed. Total $ 150. Yeah… exactly! Do not go here! I wouldn’t trust them.

Really nice people here. I have a Ford f150 work truck, I explained what I needed: tires, belt change and oil change. And I wanted them to look at the shocks and struts.
They got the work done in a good amount of time. The guys working there didn’t try to upsell me or try to sell me something else I didn’t ask for.
(that’s a big deal for me as usually I take a car or truck in and they tell me a million other things that need fixed)
Not here. They did exactly what was needed and was great.
Thank you for not being a typical mechanic.

Sigh… I’ve finally come to the conclusion this is my last visit here. Nice guys and they do a decent job, but I’ve been sitting here for 47 minutes now for an oil change! I even made an appointment for today 6 days ago. This store is notorious for being terribly slow.
49 minutes now

I usually go to the tires plus off of 40^th and Chambers. I came to this one because Jason was nice, also able to get me in last minute before I went out of town. He was 10x nicer than Mike (guy at the 40^th & Chambers shop) and understanding. Keep in mind this is 8am in the morning… Not sure how busy this one is later in the afternoon with or with out an appointment.
If you have a choice come to this tires plus and not the one off of chambers. The one on chambers is very slow. Even with an appointment I waited for 4 – 5 hours before, and that was just for an oil change. There used to be a nice, understanding younger guy there I guess he’s no longer there.

Biggest Thieves. Had a dead car battery literally one parking lot over and they wanted $ 275 for a new one. The previous week, had a flat tire and they wanted $ 17 to plug it, and $ 800 to replace all the other tires.
They are super friendly and they smile when helping, but you will need lube.