Triton Properties

It’s not worth leasing from Triton to live in cap hill.
I have lived here for a year. The tenants are extremely loud at all hours of the day, windows don’t seal, and the heating systems are ridiculously loud and make apartments so hot that windows need to be opened in the winter. The valves do nothing.
I am nearing the end of my lease and they are jacking up my rent by $ 120 per month after promising it wouldn’t go up by more than 15 or 20 dollars.
To top it all off, my apartment has recently been overrun with cockroaches. They had pest control come in a few months ago, but the doors don’t have good seals so pets can march right in.

Honestly, wow. This company, or at least the main individuals running the Detroit based location are awful. So many things have gone wrong because of their mistakes. On the notice to vacate they gave us because of the building undergoing a massive renovation, they spelled my boyfriends last name ENTIRELY wrong, on a legal document! And he’s the main lease holder, his name is all over the place how does this happen. Their lack of customer service is incredible. We suffered terrible power outages for days at a time and when the managers needed to be there most, they were gone.
They sent our refund check in my boyfriends name to MY parents address, and just today we went to pick up a package of mail and it was in a pile to be sent out for return because she thought we already moved out. So rather than taking the elevator up to make sure, they decided to outright touch my mail and send it back without ever making sure.
Long story short, this company doesn’t give a fuck about their residences safety or happiness whatsoever. I find them incredibly lazy, unorganized and the customer service is truly not existent.
You’ve been warned.

Find some other place to rent from. They will raise your rent drastically with no notice and now they cost more than newer apartments. Last weekend I was without hot water for three days and there is no way they will prorate your rent for the inconvenience. When you call into the office for maintenance issues the staff acts like they will get to it when it is convenient for them. You can find much better places in Capitol Hill.

Bed Bugs, Bed Bugs, Bed Bug! I dealt with bed bugs for almost the entire year I live in Louisa May Alcott. They kept spraying and said that their exterminators could not find any bugs. I got little sleep and bites all over my body. I would take pictures of the bugs and my bites and they still didn’t believe me. I’m from a small town in Illinois and didn’t even know that bed bugs were real. it was the worst experience of my life. Also I never had water pressure and having no air conditioner in the summer is a big in convenience. Out of the washers and two dryers only one would work.
I guess the management was timely in responding to my complaints, but I felt it was a major problem that they took lightly. Parking is horrible, but if you keep driving around the block someone will pull out and the free stickers from the city help, although its only a one block area.
Good luck to the guy that moved into my apartment! I saw the little bugs crawling on the window sill when I left!
Pros: the pool and quiet neighbors.

Pros:
— I can pay rent online.
— Maintenance almost always shows up within a half day or less.
— I have a pool (small, but a pool)
— Cute vintage studio in a fun neighborhood
— Fairly cheap rent (I pay under $ 600)
— I got my apartment in less than a day and had various buildings/​floor plans to choose from
— 12 month lease then you can go month to month, and my rent only went up $ 20 a month.
Cons:
— Limited/​expensive parking (but this is not exclusive to Triton!)
— Minimal amenities. I know it’s a vintage building but no dishwasher, a/​c, garbage disposal, gym, etc is frustrating.
I’ve lived on Poet’s Row for 2 years and I’ve really never had an issue with Triton.