Waterworks Car Wash

It’s always super busy here, but if you are looking to get a quick Carwash/​detail, you are at the right place.
Watch your car go through the wash (the kiddos love this part) and then get dried, vacuumed, and detailed by the staff.
I always go with my hubby, and because he has detailed before he knows if there is a spot missed or if something needs more work. The staff is always quick to get that spot and make sure we are happy before we go.
If you are crunched for time and need a car wash, this is the place.

So I’m torn in giving this review; usually you guys are 5-​stars and give an exceptional clean inside & out; HOWEVER, recently on your busy days when I pay for an interior and exterior wash the interior cleaning is 1-​star. My car get’s vacuumed out but almost none of the inside is wiped down or cleaned like it usually is. I pay full price but don’t get a full clean.
I know you guys are extremely busy on the weekends, so much so that you’ve had to have traffic control assist getting cars in and out of your lot, but that doesn’t mean you skimp on service. Customers are still paying full price and waiting even longer for a clean car on these busy days and it’s awful to get your car back and realize the inside has only been vacuumed.
You guys are great but please make an effort to remain just as great on the busy days, too.

Pretty sure I took my car here to get it washed … Not to pay $ 18, wait 20 minutes, and then drive away realizing every attention to detail was missed. Time and money spent only to have to wash my car … after getting it washed. Sort of defeats the purpose, right?

I have tried other car washes because I was on a different part of town, but Waterworks continues to beat out all others, bar none, on price, quality, and convenience.
Don’t let the long line fool you. They have teams on each car and will get your car in and out much quicker than you anticipate.

Great place, always washes the car up nice and shiny. The people are so pleasant too. I walked in carrying my baby and they were so sweet to us helping us out.

We paid $ 50 for the wash and detail special, which was supposed to include an exterior wash plus an interior vacuum and wipedown. It took about 20 minutes, and I was surprised it was so fast.
When we got the car back, the exterior looked great — the interior, not so much. No wonder it was so fast!
My car isn’t super dirty, but I noticed that they hadn’t wiped down the dash or blown out the vents (the attendant told us they would), and the backseat looked like it hadn’t been vacuumed at all. I was pretty peeved — and debated all day whether to go back and complain. Finally decided to go back for a refund.
Instead of a refund, they put us back in line, re-​washed and re-​vacuumed, but I don’t think I’ll be back. I appreciated that they were wiling to re-​do it, but for $ 50, I expected to at least get what I paid for — the first time.
For the time spent, savings, and attention to detail, definitely going to just do it myself from now on.

The wash: 5 stars
The experience: 3 stars
I think future visits will be fine, but the place is very much not set up for an easy first time experience.
I roll up, and tell the guy i want a full inside and out clean. He writes it up and sends me to the first stage guys. They usher me out of the car and that’s it.
I go get donuts and coffee and hang out and come back in 30. I go in and pay (which apparently you do when you drop the car off, because they were confused why i hadn’t paid, and why i didn’t know where to go next)
I go back out and there’s a group of people waiting for their cars (I assume if you just stand there and wait, when your car comes out, you go get in, showing you’ve paid, and off you go) but when you don’t do that and your car is parked to the side clean and waiting, things break down.
I go to one employee who points me to another, who walks me to another. Finally i find the key master who verifies I’ve paid and sends me on my way.
Now I know, pay and just stand there and wait, don’t attempt to get other things done while you wait, just stand with the others and wait. Lesson learned.
The car however looked AMAZING. It was long over due for a wash and 5x longer over due for a detailing. Smelled and looked like new.

If you are looking for a bad car wash go here. I have been to this place 3 times and each time it’s the same poor service. The cashiers are always smiling and happy but the work done on my car is always crap. Not recommended if you appreciate a clean car. This time they didn’t even wash the mud off of my side steps, clean the rims nor wipe down the front side of my truck.

Great car wash, awesome value. Marty and the crew got my 8 year old truck looking like it just rolled off the factory floor! I would highly recommend bringing your vehicle down here to see them. They are super busy, and for what you get, I can definitely see why.

This place is pretty good, but don’t pay more for the extras. I find that when I buy the upgraded wash it usually turns out the same as the basic inside/​outside wash. Sometimes their attention to detail isn’t there.

Fast, cheap, convenient location, they do a fair to good job. What else could you ask for? You get what you pay for. One time I wasn’t happy with the cleanliness of the car and they took care of it! Most recently, I got a express detail for around $ 50 and they car looks and smells amazing. They did a very thorough job in the interior. I would recommend this for a quick detail.

Pretty quick and fairly affordable. Brought my SUV and got the special for about $ 24. I was in and out in about 20 mins. They did a decent job but my car wasn’t spotless or anything. Decent waiting area with a huge TV.
Pro tip — Check in with Unilocal and get $ 2 off if your car wash is over $ 12.

I’m a little disappointed in this car wash. For $ 25 dollars the outside looked nice. However, I was told by upgrading from the basic wash to the turtle wash for $ 25 they spend more detail on the inside. As shown in my photos, this was how I received my car back. Quickly vacuumed (still dirt remaining) and water tossed on the inside of my car somehow?

Think twice before taking your car to Waterworks on Broadway… Part 2! The wiring under my driver’s side seat was damaged after a full service car wash, vacuum, and shampooing seats and carpeting. Unfortunately after filing a damage report the business refuses to cover more than half of the damage repairs totalling $ 613! Here’s the process of trying to get your damages covered so far:
1. file damage report at Waterworks
2. Speak with manager Marty Krekow several times. many excuses will be given including suspected rodent damage despite photo showing clean cut wire
3. Marty Krekow from Waterworks refuses to pay for the damages and offered a $ 200 gift card hahahaha why on earth would I ever go back there?
4. Coordination of conversation between Marty and the technician that did the repairs at Autonation
5. Marty Krekow from Waterworks refuses to pay and pretends the conversation never happened
6. Written statement from technician at Autonation stating there was no rodent damage
7. Marty Krekow from Waterworks refuses to pay more than half of the repair costs
8. file complaint w/​BBB
9. Marty Krekow from Waterworks refuses to pay more than half of the repair costs
10. file claim with auto insurance company. they attempt to get your deductible back from the business on your behalf
11. Marty from Waterworks still refuses to pay and honestly thinks that paying half of the repair costs is a legitimate offer
12. File police report for vandalism on the Denver PD website.
This is such a terrible example of customer service especially for a locally owned place of business which i normally prefer to support. You would think that a carwash would be required to have insurance in place for these incidents as accidents are bound to happen. Why the manager refuses to file a claim w/​his insurance company is beyond me. The next step is filing w/​small claims court w/​a $ 50 filing fee and $ 35 fee to the sheriff to formally serve the court documents.
Are you still considering taking your vehicle here? I sure hope not! Proceed with caution!

Perfection. The value here is top notch. The prices are reasonable, especially for the attention to detail provided by a small army of professionals. Fast and efficient, Waterworks does it right every time.
Don’t forget a little cash to give this hard working crew a little love. If you do forget, just ask for a little cash back when you pay. They are fast, but if you upgrade your service you may have time to run across the street for a little Sugar. If not the shop at Waterworks is ample.

I was never one to really keep my car spotless as I grew up in Michigan, where a car wash is basically a waste of money. Since I moved here, I bought a new car, and since the sun shines 300 days a year I feel I can justify the added expense in my budget. Today was my second time to Waterworks and boy oh boy was I impressed!
After a weekend of skiing and off-​roading, my yellow FJ Cruiser was caked with a quarter inch layer of grayish-​brown mud and salt. One $ 9 car wash, and it sparkles like new!

This place is so busy! Where did all these people come from? I had to wait in line on the street for a long time just to be able to turn into the carwash. They are quite the operation here and turn cars fast. My husband had the detail wash so it took about 45 minutes total. The exterior of the car looked incredible. However the interior doors were missed and the mats were still dirty. It was crazy busy and I think they felt rushed. I would love to come back on a slower day but will definitely skip it on days like these. It was a little chaotic!
They have a great selection of greeting cards.

Only $ 8.99 for amazing service. The place can be busy but even then once I got into the parking lot it was 20 minutes to wash, vacuum, wipe down the windows and dash. You can pay this price or more for other automatic washes and come out still dirty, my car was FILTHY from all of the winter road conditions and it was spotless with the basic wash. Next time I might upgrade the wash to include under carriage and wheels. Five stars, will be back!!!

Yargh! I finally decided to cough up $ 70 to detail/​clean my car because I’m selling it. Granted, it was really cold when I came. The women at the front desk were helpful and friendly and knowledgeable. And the vinyl cleaning and treatment were completed well.
None the less, four complaints that make me doubt I’ll ever return:
1. They used so much water when shampooing my upholstered seats that three days later, my ass is still soaked any time I sit down.
2. The vacuum job on the floor was downright PITIFUL. Like the vacuum they used had the power of an asthmatic octogenarian.
3. I told the intake guy that even though my rear seat headrests were detached, I’d like them cleaned. He said, «Yea of course, we got ‘em.» They were not «got.»
4. A hefty amount soap or oil or whatever they were using got into my driver’s seat adjustment track which meant that when I moved the car seat up, it wouldn’t lock into place. This is downright dangerous (think: you go to a stoplight, push to break, and instead, the seat slides all the way backward and you have zero foot contact with ANY pedals or your steering wheel — terrifying!). After voicing my concern, a number of people looked at it and kept repeating «everything is fine and it it’s just some gunk in there» — I can see that. Please just fix it so I don’t die. After some serious insistence on my part, finally the problem was addressed. But I’d like to feel safe after getting in my own car.
This place is always hopping so they must be doing something right. But they missed a whole lot of ‘detail’ with my ‘detailing.‘
For 70 bucks I feel downright ripped off.

Given the fact there are only a few full service car wash facilities in Denver the bar hasn’t been set too high on what a high quality and truly decent car wash is around here…
Coming from Scottsdale, AZ where people’s cars are cleaner than their own homes– car washes do a really good job. I am not in AZ any more so looks like I will have to lower my standards for what a good wash is in my new home town.
Today I went for a wash and was anything but impressed. Just blah and def not worth the $ 22 fee for a full service wash.
My car was still dripping wet when the attendant whistled and waves for me to claim my ride. The inside was left pretty much half way clean at best.
While the car was in and out pretty quickly they certainly didn’t spend much time or effort really doing a great cleaning job.
If I wanted a wet ride, I would have gone through a gas station drive through!
Sad but this place didn’t live up to the hype I read in other reviews. Maybe just clean enough is good enough for Denver standards, but I was left wanting for more.