The positive review must be family. Standard procedure here is check in and be called into waiting room 2 minutes after arrival. From there you get called into a room where you should prepare to wait 30 – 40 minutes. There have been times we’ve had to open the door to make sure we weren’t forgotten. Friendly but they deserve a low rating. You don’t make infants who you hear crying wait that long. If that’s the case you are taking more appointments than you can handle.
David S.
Évaluation du lieu : 4 Lancaster, NY
I’m feeling the need to write a review to balance out the only other review that appears to far. We’ve been taking our daughter and our newborn son to Forestream Peds for about a year, and to date, can say nothing but good things. We primarily see Dr. Gelman, who is always prompt, courteous, and is very generous with her time. We never feel rushed, and have never been forced to wait an inordinate amount of time in either the waiting room or the exam rooms. The entire staff from the receptionist to the nurses are all very accommodating and patient with us. No complaints whatsoever, and i would recommend this office and Dr. Gelman to anyone who asked us.
T W.
Évaluation du lieu : 1 Palo Alto, CA
One word to sum it up: No. Here it is common practice to lead you into a closet sized exam room and make you wait anywhere from 25 – 40 additional minutes. This has happened nearly every time we’ve been here. It is my belief based on my observations of what the regular waiting room looks like after leaving that they do this as a tactic to keep their waiting room from looking like it’s too busy. DONOTCALL me into an exam room unless you’re ready to see me within a REALISTIC2 – 3 minutes! This will only get you a seriously negative public review(1 star). I’m at the Dr. because I’m sick, my child is sick, or we have a check-up appointment. At no time under any of these circumstances is there an excuse for making anyone wait this long. Bad, bad, bad business & planning.