Sephora

Stopped in today to get my Smashbox mascara. I searched the entire store for it. I walked around aimlessly and was never even greeted by any of the associates. Finally, I asked the cashier if she could help me. She directed me to another associate who was nice enough and found the mascara for me.
Hey Sephora, your customer service leaves a lot to be desired.

The store is nicely organized and all, but the associates were so rude to me.
I went to get a foundation match and for some reason, they didn’t use the new Pantone matcher on me. I was directed to a sales associate who laughed at me when I told her I couldn’t find a match before in Urban Decay’s shades; they were all too dark.
She directed me to MUFE’s HD foundation, without asking me ANYTHING about my skin type, coverage needs, etc. I also found it strange she’d recommend it to me, being so pale, because it had no SPF.
I have yellow undertones, and the lightest «yellow» shade in the range is 117, which is orange on me. The saleswoman applied it and I could see a streak of orange down my neck. I mentioned it and she sighed, then snapped «Well, I BLENDED it. It’s fine!!»
Um, no. I need something that actually matches. Nice that you’re so proud of your blending, though. I asked her if they had smaller sizes or samples so I could try more shades on my own time. She stared at me. «We don’t DO samples.»
Alright then. I won’t come back. This was embarrassing.

Your typical Sephora. Nothing too special here except the fact that it is never crowded since its in the Deptford Mall.