Verizon

Verizon home services are the best of the best. Do not go near Comcast. The CEO of Comcast told me he is powerless over his own employees and believe me it shows. One day after i got new service from them at a rate of 200 $ a month for 2 years Comcast employees cut my service for an old 2010 bill for a measly 500 $ how greedy can u be? Stick to and stay witj Verizon they reallt do care about people.

Most cell phone providers have über-​aggressive employees. They are paid in commission and have plenty of company incentives to reel you in to get the sale. I had AT&T prior to Verizon and they were the same way. I have no problem with the way the sales people are. Go in ahead of time knowing what you’re looking for, what services you want and most importantly, what you don’t want. Don’t let them bully you into a bad situation. Show them that you’re in charge and they back off a little. Yes, they’re going to try to up-​sell you. Just let them get it out of their system and then just say ‘no thanks’. I found that one of the good things about this location, is the number of employees working at one time. They’re so busy that there’s usually at least 10 employees on the sales floor hustling. It doesn’t take too long before they get to you. Of course, you’re going to want to steer clear of the store during peak times like lunchtime and dinnertime. But, if you have to go during those times, just hang in there, they’ll get to you. As far as Verizon’s service, I’ve found the overall cell service to be better with them versus AT&T or T-​Mobile.

I was treated very rudely when I tried to return an item. I had to get the district manager involved who did work very hard to correct the issue. After a few more mishaps from the staff, I was able to exchange my item for what I originally wanted. Any future dealings with this store I would go directly through the district manager, he was great contacting me and correcting the issue.

In a way, I feel like I just walked into a car dealership without knowing a thing about the different models beyond their face values. My iPhone 4, which I have happily used for two years, has recently been acting up. As in, the clicky-​button thing on the bottom decides when it feels like actually clicking these days, which makes for a difficult phone experience.
Anyway. I wanted to stick with the iPhone. The 5 was suggested as the best option (camera, Siri, etc.) and I opted for that one. Once it was time to hand over my credit card, I was a little frustrated to know that they refused to accept my nice employer discount since the (family plan) account is in my mom’s name. The sales girl did, however, offer me a nice price break on my phone and new accessories if I traded in my old phone. I asked her what could be retrieved from my phone, and she said my contacts.
After I left the store, with the understanding that my old phone was about to be cleared, I texted a tech-​savvy friend who quickly informed me that I should really drive back there and have them transfer the rest of my data. But, by that point, I had already spent too much of my Saturday in Verizon, and preferred to just re-​download the apps and go on without my other, non-​reloadable stuff.
In all, not that great of a buying experience, but the clicky button on the phone works, so that’s always a big plus.

«Do you hear me now? Good ! Do you hear me now? Good ! «
We all remember that commercial with the Verizon guy walking every 5 ft asking that same question. Those 5 little words supposedly put Verizon on the map for reliability in service for where ever you are. One of the top 2 in the cell phone providers with AT&T, Verizon tries to stay ahead of the game.
I came in here seeing I was out of contract with my current carrier ** cough TMobile cough ** looking to come back to Verizon. I have had these guys before and yes they did work good for me when I did have them. When I lived in Pennsylvania that is, but now at my current residence in New Jersey these guys aren’t as reliable. I had asked the Verizon rep if they plan on adding any towers in my area, seeing it is not the strongest in reception.
I also expressed to him that I did not want to go and purchase a booster to enhance my signal strength. I would like the comfort in knowing I can go without it and save some money in these hard times. I was told I could update my phone every month if I did have any problems, hoping they altered the signal. This is an added job I am not interested in personally. You are a top tier company, you ask for top dollar in your plans, I expect top of the line service.
With this in mind I had gone home to think about what I wanted to do. I had asked my neighbor if I could borrow her phone to check out how the reception was. Without hesitation she had said no too good, her fiancé has AT&T and receives a better reception. Now with this also in my mind I will be looking at AT&T, to see if I can get a phone. I have had my fill with TMobile and the constant mistakes in billing.
So… Do you hear me now? NO, sorry I don’t, not unless I move back to Pa.