Extend a Suites

Bugs everywhere!!! I agree with the other person that said you should keep your money and sleep in your car if you can’t afford something better. We were planning one night, less than 12 hours really, just to sleep and change clothes but couldn’t stomach it even for that short a time. Truly a disgusting hotel! The only good thing I can say is that the front desk lady was friendly and had a cute dog and she at least didn’t try to lie about the hotel’s condition, she knew how awful it was and didn’t bat an eyelash when we opted to go somewhere else after peeking in a cockroach infested room. STAY FAR AWAY!

Worst place ever. Save your $ 50 and sleep in your car. No phone in the room. Found out after many calls trying to reach my partner. No waste basket no drain that works. Rooms supposed to have fridge and mic and none. When I asked for a new room I was given a terrible time. She asked me not to yell at her. Unbelievably bad bad bad. Worst place ever

fter a 24 hour drive and barely getting any sleep driving up from the West Coast we stumbled upon the Extend a Suites, the lady at the desk was very nice and helpful, it was around 12 am. She told me that we needed to look at the room because they did not offer refunds. The first room I looked at looked clean however the TV was on and one of three beds wasn’t made properly. So I checked out another room and it appeared clean and would’ve been sufficient. I booked for four nights and within 5 minutes of paying and realizing we had to leave the 4^th night I booked I called the front desk and told them that I had made a mistake and only needed 3 nights as we would be leaving the 4^th day. She informed me that there were no refunds and I had assumed in my sleep deprived state that only converted satisfaction not that they would charge me for a night that I couldn’t stay if I wanted to. I was told to talk to the manager Monday as she could offer a refund. I talked to the manager and she said it was out of her hands and she couldn’t offer a refund if she wanted to.
Aside from the fact that they wouldn’t refund my money for the night we couldn’t stay the place is disgusting. Carpets are filthy, it looks like they have never vacuumed the hall ways, or entrance ways. We had a lamp in our room where the power cord was cut, roach traps everywhere, stained towels, peeling paint, the deadbolt didn’t lock, the safety lock fell off the wall, the other unit had a refrigerator and this one didn’t so they brought us one which was disgusting… I was told not to use the ice machine as roaches were in there. The place is so run down and with little work it could actually be a decent place it just appears that management /​three owners don’t care.
I would rather break the bank than stay here ever again!