Luke recently helped me by chopping off all my hair length or at least what there was to it. Mysteriously my hair thinned out drastically this past January/Febuary but it is growing back fierce and creating all these fun new cowlicks. He was very engaged and listen to my short term and long term hair goals before making his recommendation. I now have a funky little bob and my hair looks healthy and much fuller and as it grows and grows I should be able to meet my long term goal of no bob… fingers crossed. Love the convenience of having a great Aveda salon I can walk to downtown!