Pros… well, the price of glasses is good. The timeliness of the glasses being ready if also good. Cons… the customer service is not so great. We were greeted with a «there are 4 people before you» not a good morning, etc They then did tell us we could walk around and look while waiting. Then when coming back in to pick then up I was greeted with just sign your name on the list and we will get to you. I asked«even if I just need to pick up glasses» to which I received a response of yes ma’am. When they finally got to me about 20 minutes later they realize that I was picking up glasses for someone else and then told me if they realize that then they would have just gotten them for me earlier. Would have been nice for them to ask rather than assume and make me wait.