Allstate Insurance: Frank A. Catanzaro

We have been with Frank Catanzaro for years and are very happy with the service we receive from him. All our insurance needs are handled by him and it is a pleasure knowing he is always there for us. At times insurance can be confusing but whether it be our home, vehicles, umbrella policies or any other questions we may have, Frank and his staff are always available. It is a pleasure knowing that we have an agent who is always looking out for us, feeling secure that all our insurance needs are met and that is very important. Jimmy and Yvette

Allstate Insurance… it is kinda like guys that work on your car… you just keep going back to the same folks… though you may not always be happy with them… it is sometimes easier to suffer through the same person than suffer through trying to find someone new because in the end the price and service «seem the same everywhere you go»…and Frank Catanzaro was an agent… I’ve only dealt with 3 AllState Agents (One in Raleigh NC… which was great… one in Cincinnati… for whom I still deal with and love still… and Frank) in the 15 years or so I’ve been doing business with them (Allstate as insured every one of my houses, rental properties, mutliple cars, motocycles, rental insurance, etc.).
But my time with this particular office was «fine» though the thing that bothered me the most was the stupid letters and emails I would get from this office/​agent saying how much they had valued my business over the many years… when in fact i was only in Chicago 2 years and with him less… I really can’t stand when local offices just don’t get it right… and they didn’t…I know I’m «number» but I’d prefer for business to not come right out and tell me I’m one when they make such stupid mistakes.
Did they get my insurance right… yeah sure. but then again that was mainly the main corporate head quarters doing that… Frank on the other hand couldn’t figure out if I was with him 1 year or 10 years?
I’m in another State and still with Allstate… AND…thankfully an agent that doesn’t make those kinds of blunders.