O’Hare Taxi and Limousine

Total scam. They advertise as a taxi service but if you don’t specifically say you DO NOT want a limo they will charge you for one. Showed up with a large sedan that reeked of the driver’s nasty cologne, I could barely stand the trip to O’Hare. Charged me $ 72 for a 20 minute trip to ORD from the North Suburbs. I use 303 Taxi now, very reliable with reasonable rates.

called to make a reservation, was told to call back. umm okay? called back and made the reservation. or so i thought. called them while standing in the rain and they say there is no reservation. perfect. they say someone will be there in 10 minutes. no one comes. calls back again. «he’s down the block.» no one shows up. call again– he’s close. someone then drives past us. the only two people standing out in the rain with suitcases. the only people out in general. then the guy reverses in slow mo. doesnt get out of the car to help us with our suitcases. i say wow thanks for the help and he starts swearing at us. i say is this for real? this is professional? and he says he can just drop out butts (not the word used) off anywhere he wants to. i ask if he’s threatening us and he says yes. we make him away that the police station is very nearby. i call the company and no answer. never ever ever again!

I do prefer this car company to everybody they have good car Company I do she ate it.

I’ve used them for the last 5 years great service. Nice cars. All ways on time and affordable. They never let me down. Thanks guys

$ 67 from Hoffman Estates to Ohare airport for a 25 minute/​17 mile drive during a non-​peak time with absolutely no traffic. This taxi company cost me $ 3.94/mile. Worst value for a cab ever, and an EASY 1 star rating. This is why Über/​Lyft is far superior than horrid taxi and limousine companies like this one.

I booked O’Hare Taxi to take me from my hotel to pick up my car in storage. The driver, Frank, arrived early and even helped me get my car started. The taxi was clean and the fare very reasonable. When I left my phone in his cab, I contacted Mike (dispatch) and Frank dropped off my phone at my hotel later that day. Both Frank and Mike went out of their way to help me and I really appreciate the great service. I would definitely recommend O’Hare Taxi and will use them again in the future. Thanks, guys — you are the best!

Nice driver, cheap, you can plan a reservation ahead of time, and it’s a limo which is the same price as a cab/​possibly cheaper.

Great ride to Ann Arbor to Ohare when I needed it! Driver was kind and worked with me!

Found this company on Google. Driver was professional and on time. No issues finding my destination and they recommended some great things to see during my trip to Chicago. Called em for a return trip to airport with no hassles. Found price reasonable.

No show and very unprofessional!!!
Made a reservation for a black sedan. Car never showed. When I followed up 5 min after the pickup time with the reservations #, I was told driver was one block away. 15 min after that still no driver. Driver called to tell me he was still 5 minutes away do I cancelled the ride and flagged a cab. THEN the driver calls my cell phone back to scream at me… I believe his exact comment was why would I bother making a reservation with a company in the suburbs if there are cabs to flag.
Point taken. I will go back to my other sedan company and stop using these guys.

Bought the Groupon (also based on the great reviews). We were going on our honeymoon and I thought I was very clear on the phone what time we needed to be picked up since not only did we have luggage to check, but we were checking into an international flight. The driver was OVER 45 minutes late !!! Since we are only about a half hour away from O’hare to start with, this was a giant problem. But the worst was when we got into the car– the driver didn’t seem to understand us at all (or was just ignoring us) and proceeded to spend like 5 – 10 minutes trying to input O’hare into his GPS. I couldn’t believe it! We live 2 turns away from a major expressway, and after I asked if he needed directions to the expressway (which he declined) he kept trying to mess with the GPS until I pretty much freaked out and demanded we leave immediately since we were dangerously close to missing our flight altogether. The cars were nice and clean, but I would absolutely NOT recommend having them drive you to the airport– maybe just home in case you have a Groupon and plenty of time.

Bought the Groupon ($ 38) based on the 2 reviews here… and noted that the price is not a bargain… its regular price… so maybe the actual ‘deal’ is that the ride is valid for up to 3 people???
MAYBE NOT.
Reason being, I tried to schedule a pickup at O’Hare for… holy moly. ** 3 ** people.
As everyone is coming back from Europe, it is NOT unreasonable to confirm the vehicle sent would accomodate 3 passengers and their luggage (3 bags, 3 carry-​ons)… OR is it?
«JOHN» (apparently no I dont need to know his last name… claims he is the manager … pretty sure he was lying) asks me if I know what a Lincoln Town Car looks like… and that I should be able to tell if the luggage will fit.
MY RESPONSE: Yes, I looked it up… it looks like it should, but I dont own one, so I dont know the trunk capacity… this Groupon says its for 3 people to /​from the airport… it doesn’t say ‘3 people without luggage’…
********* COMMUNICATION LOG (some paraphrasing) *****************
ME: SO John — I am asking YOU if it can hold 3 suitcases and 3 carry-​ons as well as 3 passengers comfortably… because a standard car will be a little tight for 3 people in the backseat.
JOHN: I dont know what size your luggage is… so I can’t guarantee it will fit, so you need a van or SUV… that is not the same price (aka Groupon invalid for this).
ME: Well, it probably would be okay if you have the carry-​ons in the front seat, if the additional room is necessary…
JOHN: Our policy is NO LUGGAGE inside the vehicle.
ME: Huh, so you can’t have a purse or gym bag in your lap? Those are carry-​ons.
JOHN: Laptop case is okay… no luggage in vehicle.
Now I am annoyed by what sounds like a big load of excrement… and decide that I will just get a refund. I want to note this person’s name and the experience when I request it… and this is his response to my asking for his full name and position…
JOHN: Is unnecessary… you dont need to know my last name… whats YOUR name (I give it) and your phone number (I give it and then ask for his again.)
«You don’t need my last name» CLICK. Yup He hangs up.
P. S. When people answer with a generic «Car Service» instead of the actual business name… doesn’t that seem either suspicious or unprofessional?
My guess is because he is dodging a bunch of angry Groupon customers.
P.P.S… Unilocal… you really need to offer a NO STARS option here.

I bought a Groupon for this place and while attempting to schedule a pick-​up I spoke to a very rude person who insisted on tacking on extra charges that were not mentioned on the Groupon. Needless to say, I am not using them and writing to Groupon for a refund.

I purchased a Groupon to take advantage of the great airport transportation price. I called on 4÷13÷12 to make a reservation and the guy was so rude on the phone! Every question I asked I received a response with an attitude. Im sorry but if I am paying for a service I expect to receive the service requested and be treated with respect. If I was being rude then I would understand. When I told the guy that I didnt not need the attitude he stated «you can call Groupon and get a refund.» I have called Groupon to receive a refund and made a complaint.
Also, I will assure that I will not use your services and neither will my family and friends.
Thank you for the rude service its exactly what I want when Im spending my money in a business.

Awful company. They are scheme to try and rip you off. No sympathy and have drivers that lie to you and will accidentally pick up the wrong passenger. If you are smart and like to rely on companies to get you where you need to be at a decent price, dont use them.

Great company, great driver, car 25 is excellent driver .on time and neat, highly recommend!

Like the only other reviewer for this company, I, too, have only a single experience to base my enthusiastic endorsement of this company on. However, as I enter this review on my computer while enjoying the ambience of the Red Carpet Club, I wanted to let other Unilocalers know that this company was absolutely on time for my Gold Coast pickup to O’Hare, I had a comfortable ride in a Chrysler 300 with leather seats, absolutely immaculate interior, pleasant and courteous driver, and the whole thing was $ 49 + tip (I added $ 9.00). This was so much more reasonable than any other limo company I’ve used in the past to O’Hare that I wanted to share my experience, even as I await boarding to Seattle. I hope my experience this morning was typical for this company, and I’d like to see if others have had similarly pleasant experiences.

I recently arrived at O’Hare after a 7 week vacation in Europe with plenty of luggage, a XL dog carrier and a dog. I for sure figured that Yellow Cab would give me a ride home but they told me that they do not allow dogs in their cabs and I need to find another way to get home. Thank God a driver from Airport Express overheard the conversation and offered me a ride. $ 55 later and a nice ride in a Lincoln SUV I arrived at my apartment in Rogers Park. The driver even helped me carry my luggage upstairs and did not charge me extra for the dog. Next time I need to go to the Airport I will definitely use their service again!