Be careful… They installed two furnaces and one is still leaking. Had to contact a lawyer to help me but Perfect Temp does not respond. So working with the BBB and a lawyer to fix the problem. Has been less than a year and they don’t honor the workmanship. Once again be careful. We are in the process of also dealing with Carrier the manufacturing company of the unit to fix the problem with another authorized Carrier Dealer because Perfect Temp does not respond. Paid good money and was taken… Would not recommend anyone using this company. It’s all about principal now… I’ll pay another company to fix the problem.
Jacob J.
Évaluation du lieu : 5 Chicago, IL
It’s about time I write them a review. No more stalling. So I started using this company sometime early into 2013. Found them by searching the web and at the time the only review was from Tim T. giving them a one star and a slew of reviews«not recommended by Unilocal» with all different ratings. But through reading all the reviews and per their website I decided to drop the hammer and make a call. I think in some cases, you can trust those«not recommended» reviews. Depending, of course. (Unbeknownst to me at the time, some time later that same week I had a conversation with a property manager about HVAC services and they referred me to this business) For heating and cooling or HVAC(heating, ventilation, and air conditioning) services this is a company that needs to be bookmarked. I’ve always found working with their technicians and management to be worry free. The business is sound and their expertise great. I’ve never yet had an experience with them that I would deem as negative or unwilling to help. During normal business hours it’s easy to reach management and during off peak hours, they run an answering service in the event you need emergency care. What I love is that almost every time, if there’s a need for service it’s handled in one phone call. All of their technicians try their best to complete a service call in one visit and as quickly as possible. This doesn’t mean that they rush, it merely means that as a business they get a lot of it and have scheduled engagements throughout the day. On different occasions I’ve had the unfortunate circumstance of having to replace control units, piping, wiring, venting and more. I love that from the moment of entry, their service people are in ready mode. They assess the job, call in and report to their office, estimate the work and based on your reply, will get started immediately. In most cases their technicians can give a time of when to expect the work completed. Their time is valuable and costly. I forget the hourly rates. There is a standard charge for the service call and then for every quarter hour of work beyond that has a separate charge. If you have a bigger job that’s needed, estimates are free and the surveyor can & will advise on the spot or via a write-up emailed to you at a later date. I always say it’s good to call around and get estimates before confirming with one business. But there’s something to be said about a business that can complete the job in one go. Joe Shmoe HVAC may be willing to charge you less but Joe may not be able to complete the job in one visit or be willing to admit when he can’t complete a job. For those that are property owners or managers. Perfect Temp has service contracts and does yearly maintenance. The cost of the yearly maintenance to ready for winter is recommended. The cost is negligible when you think about the safety and work performed. They’ll come out, estimate and then if needed start the work. I.e. cleaning out venting, washing out the system — removing dust and grime, running the system and checking for errors. When managing a building for business or residential, it’s prudent to have the yearly service maintenance performed. It’ll save you some headache down the line. Think of it as an oil change for your building.
Jennifer V.
Évaluation du lieu : 5 Des Plaines, IL
I used Perfect Temperature Control this past week. The tech was very professional, upfront and courteous. Would definitely use them again!
Tim T.
Évaluation du lieu : 1 Chicago, IL
I have no idea what he’s talking about. I had the complete opposite happen. Instead of just giving me the bad news of the compressor is blown they kept trying to fix a fuse that was clearly over loaded and kept blowing out. So bad in fact my entire house electricity fuse box blew up. So they came back with a big $ including the other house visits that was almost double than a new vendor coming in and saying they should have never tried to fix it just replace everything. Pass on this company. Get as many estimates as you can. I ended up going with a great company. Feel free to email me for referral.