Rand Manor Motel

Over two years after staying at this dump, I get a note from someone in Des Plaines, Jjohn P (love the spelling). «Thanking» me for my review by insulting me.
Sad, sad state of affairs.
Bizarre place…

I rented a room for a week, they only accepted cash up front with a cash deposit also. No problem, just that kind of place.
Uncomfortable/​dirty: The bed was wrapped in plastic and had a bed sheet over it. The sheets had a «weekly» stamp on it, meaning they only washed the sheets once a week (same with towels). Everything felt oily, especially the couch. I sat on the couch with shorts and a t-​shirt, and the back of my legs/​arms immediately started to itch and my skin and clothes were covered with oil. Disgusting.
TERRIBLE customer service: I checked-​in around 10pm. The fire alarm was beeping every 10 – 15 seconds (low battery). So I went to the office to tell them of the problem, and the guy annoyingly told me that there’s nothing he can do about it now because no maintenance is there. All he can do is put in a maintenance request for the next day. I asked him to just give me a new battery, and he said he can’t. He doesn’t have any and I just have to put up with the beeping. Worst, anxiety-​filled, night of sleep. «Beep… beep… beep…» all night.
So I called the manager the next day and asked if I could get a credit for that night and she said, «no way!» Horrible attitude. No apologies at all, more of an accusatory tone. Told me that it was my fault for checking in late. I told her I never heard that before, and if it was a problem, they should’ve told me at check-​in. Told me I should’ve just taken the battery out. I told her that the alarm is hard-​wired into the electricity and the battery is there in case the power goes out so taking the battery out makes no difference. Told me that I should’ve taken the wires out. Really? It’s my fault/​responsibility to take out the wires from the alarm attached to the ceiling? She said that there’s nothing she can do. I asked if she could take a battery from a different room that’s not being used and she said, «absolutely not.»
I come back at around 10pm again after work and the fire alarm is STILL beeping. I went to the office and they said they forgot to put in the maintenance request. I told them that there is no way I can sleep another night with the beeping, and she just kept telling me there’s nothing they can do and I can leave if I like. She literally told me that their business would be fine with or without me as a guest. I asked that if I went to buy a battery myself, if they would at least reimburse me for that. She said probably not but that she would check with the owner.
I bought a battery myself and replaced the battery in the fire alarm. Stayed there that night, and woke up to a note on the door that said that the owner had been contacted and «NO refunds/​credits will be given.» The word «NO» was in bold and capitalized. Jerks.
So I went to check out, said my «pleases and thank yous» and was still given a terrible attitude. The manager just kept mumbling, groaning, and definitely was not saying any, «sorrys or you’re welcomes.» Absolute worst experience ever.