CJ Grand Health Spa

This place needs serious clean up and remodel!
The rooms are run down, dirty pillow, and towels are so worn out. If you are looking for nice hotel, this is not place.

closed? no one answering the phone!!!

If I could I would give it a F — –
I went here about a year ago and was definitely a terrible stay. My family and I got the worst vibes from there! The hotel had to be an abandon mental facility! It’s really scary. My brother and I went up to the last floor at the hotel and was pitch black, to the point where we could even see our hand in front of our face. We managed to find the switch lights on and we found ourself lost. As we tried to find out way back out we found a door with an upside down cross and had chains that were locked. At that point we were terrified and ran back.
The hotel is also very dirty! They let us borrow the kitchen but we didn’t use it because they had flies, dogpoop, and crickets. Plus it was very scary.
DONT GO!

Would definitely give it a– star if I could. We went about 4 years ago. At that time we had a infant (4 months) & 1 ½ year old. We had w joining rooms. Because we had 2 kids we pushed the beds together. When we got back my husband, Brother in law, mother in law and I was vicouslt attacked by bed bugs. It was SO bad that we had to go to the doctor’s to get shots. The itchiness and the pain lasted about 2 weeks. (luckly the kid’s were not bitten. Perhaps it because they used their own blankets.)
We called to complain and they were bring VERY rude. Finally after a couple mins, instead of feeling bad we were hurt at their location, they got mad at US for moving the bed!!! Unfortunately because they offered to take the tax off for no tax, we didn’t get a receipt… We couldn’t even get credits for the rooms nor anything for our pain and suffering…
Concept of the place is great but would NEVER go back!

You could enjoy this place if you know what you are getting in to up front. This is a Korean style spa. You will see lots of people covered up. There certainly is a lot of choice. I get a kick out of the freezing room, the salt room, and the oxygen room. At one time this may have been nice but now the lack of maintenance and neglect have left this place really in need of TLC. Someone needs to make up their mind because this place really is confusing and maze like.
There were large groups of college aged people arriving Friday night with bags of food and cramming many people into their room. It was a bit noisy but not intolerable.
We reserved a room with a private hot tub that did not work. They couldn’t fix it or give us a different room so, they refunded the difference in price between a room without the tub. That took several calls to the manager and finally the owner okayed it. That was cool.
We awoke the next morning and walked through the outside barbecue garden area to our car and the view was appalling. We had never seen so many cigarette butts and trash laying about. We spend about 5 minutes cleaning up after the people that just left their styrofoam meat trays, plastic bags, paper plates, beer cans, etc. There had been no attempt to clean up after themselves.
As I rounded my side of the car, I was welcomed to a huge dent on the side of our car and a 3 pound rock on the ground. Someone had thrown it over the fenced parking lot. Not the best neighborhood. Not returning here anytime soon.

I spent my hard earned money for this S@#$hole???
I mean staffs are very friendly and courteous and that’s about it. I felt like I was at a church retreat sharing everything with everyone and that trip my friends, were free.
They had 4 Sauna rooms and two didn’t work.
Icy room — Didn’t work at all
Mountain salt room — Worked
Loess room — Worked
Oxygen room — Dark room with TV wires hanging from the wall where TV used to be. Oxygen didn’t seem like it was flowing enough.
They had indoor whirpools (hot and cold) with very stuffy air to breathe.
They had three outdoor whirpools and only one worked. I was told temperature of their olympic size pool was a 80 degrees where we can swim until midnight… uhhhh no. It was more like 65 degrees and we could not even dunk our feet.
Now to the hotel itself…
1. no room service
2. locked front gate where I could not find exit to go to my car after 10pm till 8am. I’m thinking, lawsuits until I saw the map and found two exit at the corner of each hallway, one on the 1^st floor and one on the second floor. Ground was set up that way
3. materials to build sauna room was super cheap. Wall was coming off and debris on the floor was not cleaned during the time of our stay
4. there was cracks all over the room and the bathroom. Oh yeah, our toilette handle fell off as well as bathroom on the hallway. I somehow fixed my bathroom handle but the hallway, I wouldn’t go there until the staff fixes it.
5. kitchen. Now I was impressed. They had a restaurant size kitchen for tenants to use. It was all good as Koreans cooked their kimchi casserole and bean casserole mixed with seasoned galbi and some more kimchis… I mean, I don’t consider myself remotely closed to being a racist but if you ain’t Korean, you’re not welcome here unless you love the smell of kimchi casserole when you step out of your room
Their staffs are very friendly but the facility needs a lot of revamp. They may be transporting the mineral water for their other locations in Los Angeles? I hope LA location generates enough revenue cause this place ain’t. On the weekend I stayed, I saw maybe 9 or 10 cars, with vacant sign flashing the whole time. It’s not a bad idea to mix saunas with spring water. I hope they manage and market this place better for future suckers like me.
Peace!

Ok, so the rooms + bathrooms are run down and crummy BUT the amenities are nice.
They have a large pool and a few outdoor jacuzzis as well as indoor mineral hot spring jacuzzis. I particularly liked the korean style spa amenities they had inside. They had different types of saunas, as well as a jjim jil bang– a community room with warmed tile flooring, and an ice room! I love ice rooms! My family and I chilled in there all morning.
Trust me, this isn’t my ideal vacation spot. But if you want to go somewhere that your Korean parents/​in laws will actually enjoy, I would def recommend this spot. It’s much cleaner than the other Korea spas in this area.
I believe we paid $ 110 per room. If you’re going with a larger group, you can ask them for rooms that are connected but blocked off with a door.
Free wifi + parking!

Overall 3 stars but definitely worth going back to if you’re looking for something different (and weird). Wouldn’t go here if you’re looking for a typical chic hotel spa getaway.
This place is a unique little gem tucked away in the middle of the desert away from anything fancy or sophisticated. This hotel may have been upscale in a past life with multiple pools, indoor/​outdoor hot tubs and hot/​cold saunas in this somewhat of a maze-​like setting… However currently it’s low/​no maintenance and has an ambiance of an abandoned historical hotel (seriously a ghost town even on a Sat night!) because there are no extra amenities or services offered (I emphasis none — no front desk past 10p, room service, continental breakfast, literally nothing). Many may complain that this is inconvenient, but you also have the liberty to roam about the place as you please without big crowds of typical vacationers. It was nice to horde an entire sauna room or indoors hot tub area to ourselves.
Good for bigger groups with BBQ pits and common kitchen/​dining area to prep food. We had about 10 people and just barbecued, drank, played in the pools and casually hung out/​partied till about 3am without complaints.
The rooms are old and minimally maintained, yes the beds are squeaky and not the most comfy. But the whole environment of the hotel has a certain kind of fun (and funk, and not just the good kind) that only an unusual place like this can offer.
Total oddball hotel but still loved it and had a great time here. Would definitely go back.

I wish there was a no star option, because this place needs to be taken down ASAP. All we did, in the end, was drive there, arrive late at night, sleep, wake up, fight, and get kicked out.
This is my experience at this CJ Grand Hotel:
I went to CJG with my family late at night with a reservation and we had to check out of the hotel 11 AM the next day. But since we came late at night, we had to enjoy the spa, swimming pool etc. after we checked out the next day. This option was available to us every year since three years ago. (For all customers) Since we ran out of time to check out, we asked our grandparents to go enjoy the spa and pool while my parents were getting ready to check out.
This is where shit gets real.
Since my grandparents came over from Korea, they had money with them.($ 2,400, My grandpa had 2,000 and my grandma had 400 in separate wallets). And since the security was very lacking, to put it charitably, and since this ghetto hotel didn’t even have a safe box, my grandparents had to shove their money, under THE MATTRESS. My parents didn’t know about this, this I admit– was our fault for not letting each other know about this– and my parents checked out without consulting my grandparents for a double check because my parents did not ever dream of the money being safe kept under a mattress. (We cleared out everything though, except that). This was our fault.
Right after we had lunch, my grandma found out that we checked out and went back to her room to get the money under the mattress, but it was gone. We tried to consult someone in the front, but there was no one there. And finally, after a while, a maid came out and my Korean grandma who lacks the ability to speak English was trying to explain the situation about the missing pouch of money, but the maid pretended to not know anything about it (Even though it was clear we were speaking of a pouch with our hand motions + she was the only one who was cleaning too) until my Spanish speaking mom talked to her about it and magically, she remembered it, then brought it back from the … laundry room. (Why?) She should have turned it into the lost and found, or have given it to the front desk. Did I mention that there was absolutely no one at the front desk?
Then we proceeded to check the contents of the purse and found out that $ 600 was missing. We were trying to get in contact with the owner, who was around there fixing something, and we tried to explain the situation and since we have no proof that it was stolen (though it obviously was), we just gave him a notice that these things should be more paid attention to. We did not yell, curse, — we spoke very civilly and calmly because we knew it was our responsibility for leaving it there. But it should have NOT been taken to the laundry room. It should have been left there or taken to the lost and found, because, we still had the keys to the room. We weren’t officially checked out.
It would have been fine, though honestly still upsetting, if he apologized for the inconvenience.
But no, he told us to be thankful for not losing all the money, and told us to forget about it and have fun. Not a single word of an apology. Yup.
My family, who had remained calm, started getting upset and told him that all we needed was a single word of an apology. But hear this, the owner started raising his voice, cursing us in Korean, and told us to get out of the hotel when we have the right to stay there for the rest of the day until we leave. He cursed my dad, almost assaulted him, cursed out me, cursed out my mom, my little sister, and finally my eighty-​years old grandpa who only erupted after seeing how he was being extremely unreasonably rude to a fifteen-​year old girl (My little sister). The woman behind the front desk, who was his wife, barely did anything to stop the chaos and was just sitting and waiting for the moment to pass because this had happened many times before.
THEN: the maid came out and asked my mom for our phone number so that she can contact us later on and pay us the money herself. But why? If she isn’t responsible for the loss of the cash, why would she feel obligated to pay? The wife of the owner said: The maid knows the owner very well, so she was willing to pay us because she felt bad about being the cause of the entire situation. But that makes no sense, it just doesn’t. If she didn’t take it, she didn’t. There’s no need for her to pay us, but she insisted that she does. It was very fishy.
We could have stayed and enjoyed ourselves just to the piss off the owner, but we just left. We were baffled, disgusted, and I’ve never met such an uneducated/​foul-​mouthed man in my life. He cursed at a fifteen-​year old, an eighty year old senior, and tried to attack both. He is notorious for his rudeness towards customers, please, save your money and find yourself a much better hotel. Service, room quality, and everything just sucked.

We were already in PS and found out 99% of the hotels we liked were booked because of a couple major events there. We made over a dozen phone calls. We were then referred to this last spot and we got the last «suite with jacuzzi» for $ 175 — 2 queen size beds. We grabbed it. The lady was nice but we can barely understand her. The room is big and clean but the mattress/​bed is cheap — no bottled water provided or much of anything else «what ammenities?». The ground /​view is horrible… it was quite depressing so we are glad we have another place to go to. I have never stayed in a 2.5 star hotel and this will be our last. For $ 175 you would think we would at least get some breakfast or coffee in the morning! This place has potential but the owners need to make several improvements otherwise they will receive mostly 1 and 2 star reviews. Again, the Korean lady is super nice but that’s about it. Unfortunately not enough to get us to go back there again.

My family and a lot of my friends’ families went together for a night. The swimming pool was warm enough for kids to enjoy at the end of December. The rooms were not as pleasant. The beds squeaked and were way too old. You have to bring your own towels for the pools or to use in the hot rooms, which is very inconvenient for travelers to travel with wet towels.
I don’t think I want to go back to that place again. I’ve stayed at better places in Palm Desert.

«Zero or minus Star rating ! ! «
For the last few years this hotel is deteriorating to the point worst hotel you can imagine.»
For the last few years we visited this hotel once a year and found the hotel is so terribly deteriorating. and we will not return this place.
There are pass by customers who pays spa fee only for hot spring soaking with children running and screaming.
They cook in the room next to lobby eating with loud voices.
The outside hot pool is filled with chlorine and you may get skin damages.
The maintenance man is pouring the chlorine in the morning.
The mineral water became toxic water.
Room is filthy and the shower door is broken and dangerous for the injury.
Request to fix the shower door was not responded 8 hours and the unhappy owner says he is losing money and don’t give a dam about it !
We never experienced such a rude attitude from the owner of any service business.
Do not waste your money and time for this unpleasant place.
There should be Zero rating and Minus rating for this kind of place.

Came here on a quick getaway trip with a few friends. From the outside, it looks like a ghetto motel. From the inside, it feels like a ghetto motel. Other than the look of the place and the room, it offered a few amenities like a sauna, jacuzzi, steam room, pool, and different temperature rooms. It’s very Korean and expect to be in the jacuzzi with some ahjumas (older ladies). For what it’s worth, it’s chill, but I wouldn’t go back.

ND’s review is pretty extensive and I agree to his main points.
This is a Korean spa so there will be large groups (we had members of a Christian church staying there) and sometimes limited space in the public resting areas.
The pools and saunas weren’t spectacular. The only dry sauna worth going to was their «salt room». The men’s showering area was not impeccable but acceptable.
For 1 night, we paid $ 170 for a room with 2 king beds and a little jacuzzi, which we didn’t end up using.
Service was sub-​par and most of these korean hotels out in palm springs are «self-​serve»
This place is ideal for a Korean family to have a very short and bland getaway… otherwise I’d go to a more fun place ;)

CJ Grand is GRAND! i love visiting CJ grand for vacations because it is such a great place to relax. The pool water is always heated and in fact, i just visited there and the water was absolutely fantastic! the temperature was so nice and the jacuzzi water was nice as well. i’ve been going there for 3 to 4 years. no you cannot expect room service or a cafetaria, but there is a bbq area outside that anyone is permitted to use. It’s more of a «bring your own food and cook it with your family» style.
if you want to go for family bonding time and to relax, this is a good place to go. the sauna and the spa is clean as well.
i recommend it!

People comment that Korean owned place sucks due to lack of room service, proper spa ammenities, etc
On flip side, older korean people will say American operations sucked due to not allowing kids, water not being hot & lack of sauna
CJ Grand Health Spa is for people, especially w/​kids, who like sauna & hot mineral water. I paid 185/​night for hot tub room which seems very steep. This is to fit 5001 character limit.
ROOMS: East & West side of the hotel-​Left & Right side of the front entrance
Hot tub room on the 2^nd floor of East. Room is bit bigger than hotel/​motel rooms. Bathroom has tiny bath tub & toilet. Sink’s outside. No bugs in the room (Saw 2 ants that seemed lost in the jacuzzi area outside). 2 queen rooms only. No kings. Little food prep counter w/​mini fridge. No coffee machine or microwave. TV w/​few Korean channels (MBC, SBS, YTN+1more), Golf channel & ESPN. TV is in a big cabinet & can be viewed only from 1 bed. Table for 2 by the window. Hot tub for 2 is outside on converted balcony w/​walls, windows & blinds. Lights, including bathroom light are time/​motion sensor, except for balcony/​jacuzzi light & bed light. Westside rooms’ balconies are right above the parking lot & need to walk past the front desk to go to saunas. Eastside maybe only hot tub rooms.
ROOM SERVICE:
Don’t count on room service. After 9−10pm, front gate is locked & no one @ the front counter. No phone in the room. Just a number where someone can be reached. Highly recommend getting to the CJ Grand by 9pm at the latest. Room trash was taken out but bed wasn’t made. Maybe post a sticky note on the door to make the bed.
KITCHEN: By the front dest, easily accessible from both sides
No cooking in the room. Hotel kitchen & dining area are open for cooking & eating. Not sure if stove works. No breakfast provided. Hotel Kitchen has 2 microwaves & coffee machine but didn’t see filter & ground coffee.
BBQ AREA: Northeast corner
BBQ area is on the opposite side of the pool area, separated by the hotel. Hall ways to the rooms are inside the building so meat smell & noise were non-​existent from room 217. Hotel provides shade to BBQ area all day. Propane grills that no longer work can be used as a charcoal grill, 4 – 5 stone picnic tables & bunch of foldable tables & chairs are available for use. When planning to BBQ, ask for rooms on 1^st floor by the BBQ area which have own parking lot.
POOL/​JACUZZI: South side
Pool & Jacuzzi are equally accessible from both sides of the hotel. Near front desk, 1 pool & 2 jacuzzi-​all outdoor, 1 covered jacuzzi. @ time of our visit the area was closed. Ground floor outdoor-​1 warm mini olympic size pool 3 – 5 ½ft deep, 2 hot jacuzzi (104 or so), 1 cold jacuzzi, 1 kiddy pool 1ft depth that wasn’t heated @ the time. Bunch of tanning chair & shaded area.
Next to pool area, there’s indoor area w/​1 super hot jacuzzi, 1 cold, 1 steam sauna that was broken & 1 dry sauna.
SAUNA/​JJIM JIL BANG (easily accessible from both sides):
1 big one w/​tv by the kitchen (warm floor) & 1 next to this one w/​karaōke machine but this one may not be working
1 ice room & cool room connected to ice room (cold)
1 salt room w/​salt block & straw mats (hot)
1 oxygen room w/​tv (cool)
1 red clay room (hot)
Ice machine & elevator are broken & don’t count on them being operational.
K-​Mart, Vons, Rite Aid, Stater Bros, subway, starbucks, MacD, etc are 5 min drive (10−25min walk).
My wife forgot her luggage but worker was nice enough to give us toothbrush, toothpaste & a swimsuit that was left behind. Room’s Jacuzzi’s hot water was broken so I called the number taped to the nightstand. Owner showed up in about 15 minutes, took a look & asked us to move room. He was gone for 20 – 25 minutes to get the key (perhaps to make sure room’s not booked or shuffle the resered rooms so we won’t have to move too far from our room). We were moved to the next room w/​a working jacuzzi. 2^nd room however had a broken temperature knob on the fridge (I don’t care but an observation for people who wants everything perfect @ 185/​night (149 for regular room).
My wife & I were amazed by the mineral water & how easy to scrub dead skins away (DDae mil i) just w/​our bare hand after shor time in the room tub. Still bit expensive for no amenities when local ones like Aqua Soleil are around 210/​night w/​in-​room jacuzzi (not just a tub) or Bella Monte w/​in-​room hot tub for 229/​night w/​comp drink. Both hotels were booked & only Bella Monte has 1 small dry sauna. Aqua soleil has none. Neither has BBQ area & adults only.
CJ Grand has a potential to be much more than what it is now. For now, come to CJ for BBQ, family, kids, saunas & super hot mineral water. not to be pampered, spa service & room service. Definitely will return here w/​my parents who like Sauna & hot mineral water & my 2 ½ yr old who likes to play in the pool, but not for a couple’s get away.