Renovation Experts

Do not do business with this company! The owner took my money and has never come to do the work and now threatens me with a bankruptcy filing because I am asking for my money back! The owner Don Childers has no problem lying and basically stealing!

RUN FAR FAR AWAY!!!
Worst experience of my life! I wish I could give negative stars. The owner Don Childers of Renovation Experts, has no problem taking your money, but then pushes you off for over a month. When they finally come out to do the job and replace and seal my windows, they do such an awful job. I have huge finger sized gaps in my windows for water, bugs, and everything else to find itself into my home.
After weeks of no shows, and leaving work early, he finally sends one of his guys out to fix the issue, even his own employee that came back out, thought I had did it myself, because it was done so poorly. Then his worker goes outside to call him, to confirm that they actually were the one’s that did the work, because he couldn’t believe it, and the guy calls Don and then gets in his car and drives away. I call the owner asking what happened and he said, «Oh my guy said it was fine, just needed to be re-​caulked». I explained what HIS guy told me, and then he says «He doesn’t know, he isn’t a window guy» Why on earth would you send someone to fix my windows that wasn’t a window guy, and seemed to be the ONLY person that knew what they were talking about. Once again, more lies from this guy.
A few days later, he sends me a text message and tells me to hire someone else to finish the work, because «They are too busy and don’t have time» I already paid him $ 800, which he had no problem making time to come and get from me. He has now failed to return any of my calls or messages in regards to this matter, after a Month of dealing with leaving work early, missed appointments, and over all horrible service.
As the owner of a company, you think that he would want to get out to his job sites when a customer has a concern to see what his employee’s are doing to represent his business. Not once did he ask to come out or step foot on my property again after taking my money.
I have never in all my life dealt with a company or owner who could care less about his customer or the service he provided. If you care about your home, time, money, and overall sanity, I would NOT use this company!