Buffalo Wild Wings

Today me and two of my coworkers tried to grab a quick lunch at Bdubs.
We arrived around 12:10pm, the place wasn’t busy at all, about 20 tables.
We just wanted to grab a bite quick and get back to the office by 1:00pm, so we went to thee bar.
We ordered and we waited 45 mins and no food ! This is unacceptable !
Me and my friends really had a taste for Bdubs today, but this experience ruined it for us.
It was totally unprofessional, and unacceptable.
To have the largest Buffalo Wild Wings in the country, in the middle of a major downtown, at lunch hour and having to wait that long !
After 45 mins we told our bartender ‚” forget it we have to be back in the office”, she said «the kitchen is slammed from phone orders»
I don’t care how many calls they get, This is lunch time in a major city downtown, how can you not have more stuff at your busiest time?
And you take those calls over people sitting in your restaurant ?
Honestly we should even had waited that long.
She said we could talk to her manager, do you really need to tell him this is unacceptable? Never mind.
I told other coworker about our experience once I got back to the office and many have had the same experience. I wont be back anytime soon.
If anyone knows the staff there, give them a heads up.
Unless thing change real quick that place is going to close.
I really hope someone from BWW is reading this because that wait staff is beyond bad.
Its really sad, what a waste of a good spot.

Five of us from work tried eating here today. We sat down right away and got our drinks. We waited 50 minutes for food, which never came. After 50 minutes, we walked out. Our waitress kept making excuses and lied to us. It’s safe to say that we won’t be back to this location.

The dumbest people in the city come far and wide to work here. Like seriously there hiring process must have an IQ limit because it would be difficult to be as dumb as these people. Been here countless time and have never had good service, it ALWAYS takes 30 – 45 minutes to get even the smallest order. I will never go back.

For a Buffalo Wild Wings I did not see anything wrong. My group had sat in the bar area and were served with water and drinks right away. It was after a lions game but you wouldn’t have even notice with the quick service and food. I have nothing bad to say and would defiantly recommend this BDubs to anyone! Also can’t wait to see the second and third floors!

I don’t know why I came back. I walk in around lunch time and they were busy, but not overly busy. There was still plenty of seats available. I’m seated right away, and there I sat. After 5 minutes, the hostess that sat me asks if I want a water and apologizes for «double seating» me, whatever that is suppose to mean. 11 minutes later (16 minutes since I was seated) my order is taken. Overall I was there almost an hour. I love the «fast break» headline on the lunch menu. Nothing has changed here, slowest buffalo wild wings I’ve been to. I’m done, I’ll just go to one of the mom and pop style restaurants in the area. Fast and cheaper.

The food and beer has always been good when I’ve been here. The service is a hit or miss, but if you want a place before the game to get a tall glass of Soft Parade or Bell’s, then this is a good place to go if Rub Pub, or DBC is too busy.

At least you know what you’re getting food wise.
The problem here is the service. The waitress acted annoyed that we were there. No greeting, took 15 minutes to ask us what we wanted to drink and the place was practically empty. Food came out cold and never even had the waters refilled. Pathetic.

B Dub’s is not really my thing… you guys know I like to keep it local. But… I’m a Murican too, and who doesn’t love Wing Tuesdays? Apparently the Greektown location doesn’t love it too much because the special ends at 4pm. 4pm, really? You couldn’t even give the after-​work crowd 50 cent wings? That’s SO LAME. There really is no reason for me to return.
I also worry about this location because of its size. It’s huge. 3 floors to be exact. How long can this place go empty?
The servers are always very nice, and there are 5 million screens to watch, but if you’re looking for Wing Tuesdays after 4, head to one of the suburban locations.

Great service! We had a party of 16 and they split the bill up per person which every single place we usually go to has a huge problem with. Food was correct and timely as well.

I always loved Bdubs been going to the suburb ones for long time but this one in particular (downtown Detroit) is the worst customer service I ever experienced… Tried it few times… They will not take order over the phone, online didn’t work few minutes before they open… It’s very inconvenient for people who works In the area to get a quick carry out. Also young kids working there have no knowledge of restaurant etiquette… Good food but with poor customer service I will never go this place

Always a fun time, cold beer and excellent service! It was a great addition to the greektown area!

They refused to take an order over the phone, said to use their app. Downloaded the app and you can’t choose sauces for your wings.

3.5 stars. I was torn between 3 and 4, so i went with 3.5!
Date and I came here after a long day at the Detroit Science Center. We were starving and had his kids in tow, so we wanted someplace that was sort of kid friendly. We had a good time here, and I think I like it better then other locations I’ve been to, but it’s still Bw3’s.
This place was busier then I had anticipated. Downtown Detroit’s really changed, and having a chain restaurant here helps bring the city back. I commend Bw3’s for investing in downtown, and contributing to taking up empty space and making it fun instead of scary to come down here.
When we entered, it was busy for 3 PM on a Sunday. People were at the bar, drinking and watching the game. A large party was seated for what seemed like a teenagers birthday. Other parties (like us) were scattered through the rest of the place. Good to see that people are coming down here again.
I went with the build your own burger, and the kids got kid meals. I couldn’t remember what the date got, but we all seemed to enjoy our food. Service was friendly and efficient, and everything went smoothly. Server also let us know that it was happy hour, but since i had a drive home, I decided not to have a beer.
The burger was okay, nothing spectacular. Everyone seemed to enjoy their meal, and good times were had. On another note, parking here stinks!

I hate this place, in general. These mega-​corporation sports bars gross me out, and end up not even really being a good place to watch the game, because you are bombarded with television screens on all sides. I can’t pay attention to anything, and end up being slightly more ADHD. Forget having a real conversation here — Give me a dive bar any day. (don’t get me into the lack of craft beers).
I do love the wings, and they are the reason I continue to go. I would not go on any day other than Tuesday or Thursday, when their wings are cheaper, because paying 13 bucks for ten wings is too much. They’re good, but they’re not THAT good.
BWW has been relegated to a place I can go to pick up wings on two days out of the week for lunch. Nothing more, nothing less.

Was in town staying across the street at the Hilton and went to BWW on a Saturday night. There was a Tigers game and a UFC showing, so the place was packed.
First, and most importantly, I have never been to a sports bar with the amount/​quality/​positioning of TVs. What an awesome place to watch a game.
I ordered wings and they came out extremely fast (like 5 minutes). They were hot with excellent wing sauce. I was extremely impressed. I came back the next night and had the same fast service and quality wings. My gf got some appetizers and they were fast, also.
I had very low expectations walking into the Detroit BWW, since the ones here in Virginia are terrible (wings taste differently depending on the restaurant and are often soggy).
The Detroit BWW, however, is by far the best one I have been to.

Another one of the Buffalo Wild Wings locations that puts whatever amount of wings in their orders that they please. I ordered a medium. Used to be their 18 size. Got 14 pretty small wings. Paid 16.99 at this location. Garbage. Get some consistency, BWW. Please. Oh… and it’s typically considered good customer service when you actually respond to constructive criticism.
No response after waiting one month? 1-​star Unilocal review for you. Boom!

Being from downriver, I’m no stranger to b dubs. So you can imagine my excitement when I got carry out from the downtown location this afternoon.
Lets start from the beginning. I ordered me wings on-​line, which I normally do not do due to my fear of credit hackers. My credit card numbers were once stolen and the criminals bought subscriptions to pornography on my dime. Hopefully that doesn’t happen this time. If it does you can safely assume that the employees of Buffalo Wild Wings enjoy their pornography.
With it being Thursday, I was a smart shopper and got the boneless wings. I like boneless wings better than «traditional» wings because I am a sophisticated city man and I dont like to rip my meat off a bone. I’ll let a factory do that, thank you.
I know what you’re thinkin, Ryan, throw me a bone here and get down to the meat of the Unilocal review! Well, Alrighty then (Jim Carrey)…I had two flavors: Thai Curry and Caribbean Jerk. If you find yourself choosing between the two, say see ya later jerk and hi to Thai. The Thai flavor was better.
To the owner of the silver Malibu if you are reading this: I hope you were able to retrieve your car in time and it wasn’t towed. God Bless

I’ll always call Buffalo Wild Wings «BW3», which derives from their original moniker, «Buffalo Wings & Weck» or I’ll call it Bdubbs. Either way, this location is no different from all the others. I like them, though, so that’s a good thing.
It’s «coooool» to have one Downtown Detroit and I’m SO glad the hype has come down to a normal level because it was NOT easy getting in when it first opened. Parking can be an issue, but as with any establishment that doesn’t have a parking lot or garage, you make the most of it and do what you can do.
This location does have several floors, so okay that’s different and nice.
I’ve been to this location a few times and have had good service each time. No complaints there.

BWW is this phenomenon that I can’t understand. It is a chain restaurant that does not have great wings (they are «ok» but not amazing). I could be biased tho because I grew up in Windsor Ontario Canada and we have some fantastic local wing pubs.
I don’t particularly enjoy this place for food, it is just «meh ok» to me. I’ve only been to this chain if coworkers or friends really wanted to go here and over-​ruled my vote.
It all comes down to what you are used to tho. Some people swear by BWW, I do not.

I’m writing an update to this review because my last 2 experiences at this venue have really urged me to prevent anyone from going here until they shape up.
If you love your 8 boneless wings with 2 sauces like most of us do, DO NOT COME HERE. For some God forsaken reason they will not allow you to choose 2 sauces if you only order 8 boneless wings.
Also, after 9pm on ANY day (weekdays included) you cannot enter the venue unless you are 21 and up or with a legal parent. I saw the manager kick out an entire family of people with 2 young ladies in graduation caps because some of their family members did not have a legal parent with them. It was a family group celebrating a great accomplishment and the dude kicked them out in the POURING rain. They are a restaurant first and foremost so I am not sure why they feel the need to run this place like a VIP club in Las Vegas.
They aren’t sprinkling gold and diamonds on your wings so if you really have a hankering for Bdubs, go to a different location. THIS ONE SUCKS!!!
And it is so unfortunate because I truly love Bdubs.