49’r Propane Company

I called after none of the other big propane companies would bother coming out in less than a week, even though I told them I was nearly out of propane which powers my heater. A couple of those companies were very expensive and charged expensive fee’s for a safety check (JS West and Kamps). Luckily I found 49’r Propane — they are coming out the very next day and are less expensive of anyone that I spoke to — customer for life :) (saved me from freezing my butt off)

We have been doing business with this company for 20+ years in two houses and towns in El Dorado county. They have always been fabulous to work with, whether we were renting a tank from them or owning our own tank. Since we now own our tank, we can deal with any company we want to, but always come back to 49er because of their excellent customer service and very competitive prices.

Honest, straight forward company with no hidden fees or extra charges! Is at my home within a day or two of me calling for gas and I get the best price over all the other companies. This December they even gave me $ 20 just for being a loyal customer, sweet ;)

The propane tank at our house came with it when we bought it. The prior owners of this house used this propane company for years and were happy, so I decided to give them a call. Last summer I called them and a couple other propane companies in Placerville. Except for this company, all the others said to start off my account just to buy propane, I would have to pay a fee. I chatted with Sierra, the woman who answered my call, and she told me when to buy propane, July and August, for the cheapest price. We didn’t end up needing any last year, no problem, she was still very helpful. then this year I kept calling to find out how the price was doing. She was always friendly and answered my questions willingly. In the end, we had to buy in June, due to driveway replacement timing, so called, got a good price, tho she did tell me that waiting would net me a better one. Sent the necessary paperwork by email, and I faxed it back that day. That afternoon the truck came by with a helpful guy to put in the propane, answered my questions re: the length of their filling hose, and then took my payment info. Now I have a full tank, and am set for the winter. I can only recommend this company, despite the other negative review.

I have been no/​showed by 49r Propane 3 times since we bought this house in Placerville CA. Today was my last hope that they would arrive. They did not. I called around 4:45 to see if there was a problem. The lady that answered the phone for 49r propane said that she did not see my apt. which I made a week ago. I specifically made it for today for other reasons. Lets just say I know for a fact it was today not possible any other day. The woman never called me back. After 3 times 49r Propane not showing up never calling me to say hey sorry something came up is another day possible? No just a flat out no/​show. First off if you are stuck like us since we bought this house with a 49r propane tank already here and it’s rented from them so I will have to get it taken out a new one put in or deal with there lack of customer service. Don’t you think they know your at there mercy. Read all reviews and ask your neighbors before you get stuck with a company that neglects customers like this. Maybe they don’t need your business they must have to many customers already. Not sure why this no/​show is happening. But I would think long and hard before calling 49r propane in diamond springs CA.