McRee Ford, Inc.

Professional Service and helpful in controlling costs.

To start, I’ve been a driver of GM vehicles since 1993. I’ve been unhappy with the service department of the dealership I had been purchasing from, I wasn’t pleased with the vehicles GM currently has in production, and the dealership I had been purchasing from just didn’t have the friendly, caring vibe it used to have. Considering all these factors I decided to check out McRee Ford. I’ve had the vehicle I had been driving for 133K miles and really did feel attached to it. When it died (severe engine damage resulting from a faulty oil sensor) I was actually in a bit of a state of shock over it. I was hoping to wait at least another year before purchasing a new car, instead I had a day. I started by going online to see McRee’s inventory. I had selected an Escape to look at and sent in an online request. By the time I reached McRee the next morning I had received a few emails already greeting me and telling me pricing information of the vehicle, along with a phone call. This made the process go a little faster. I wound up test driving an Explorer and an Edge as well and wound up purchasing the Edge. My salesperson, Justin, was extremely patient and helpful while I was making up my mind. He wasn’t overbearing or pushy at all. When it came for financing I met with Oscar. What can I say about Oscar? Just another very understanding and patient person who really worked with me so that I could get my Edge.
In short, I loved my old vehicle but not the dealership I had purchased it from. When my vehicle died expectantly I decided it was time to go a different path and reached out to McRee. I’m very glad I did. It made something that was stressful to me go much smoother.

We will NEVER Purchase a Ford from ANYWHERE else! In the market for a Ford? Ask for Tommy Hicks and Rick (sales mgr) @ McRee Ford! AND free loaners for owners!!!
PLZZZZZZ share if u know anyone in the mkt for a Ford. I think great customer service and business should be SHARED!

This was my forth vehicle purchase from Mcree. It was just as pleasant as the last. They have a good selection and don’t mind working with you to make sure you are happy with the purchase. I did shop three other dealerships but ended up right back were I started at the desk of Jeff Kuhl to finalize this deal. If your looking for a place were they know your name and your not just a number than Mcree is for you.

I bought 4 new tires, oil change and other maintenance and as usual McRee Ford does it right. John Becker is always very professional and everything went like clockwork, now my 2007 Focus drives like new!

We just bought an F150 and it was the most pleasant car buying experience we have ever had (we’ve bought 29 cars previously) Yes, we’re very old! Our salesperson was very professional, amicable, no pressure, «just the facts, man» kinda guy! He made it an extremely easy and enjoyable experience.
Nice perk, if you buy a car there, they provide a loaner for service!

They did fix my car with the minor things that needed to be done, but it shouldn’t take 2 weeks to replace a stereo system. The service man was too casual about the completion date and didn’t seem to care too much whether I got my car back quickly or not.

Purchased a lifted F150 from James Tillman… great guy to work with, no pressure… straight to the point… I hate to haggle and didn’t feel the need to after the price he gave me. Very fair price… fair trade in… financing was a breeze… would definitely recommend buying from McRee in the future.

Had a problem with my Mazda Tribute on the way to work, Quick Lane service repaired my vehicle in just a few hours at way less than I expected the repair to cost, they even had a rental car for me at a low cost so I could get to work, couldn’t recommend them higher.

I just bought a new F150 from this dealership. The entire experience was better than just 5 stars, I wish I could score them higher. I walked in, immediately knew what truck I wanted, and drove out with it that day. No hassle and a fantastic low interest rate. Tommy Monks is the best, I highly suggest everyone go see him when you are ready for your next vehicle.

I took my 2012 Ford F-​150 Pick-​Up in for service recently because my Service Engine Soon light was on and my mechanic said it might be covered under warranty. I needed an oil change, so I figured while I was there I would have them change my oil.
I’ve always been hesitant about servicing cars at dealerships because they tend to be overpriced and slow, and indeed the oil change service is more expensive. However, since I had bought my truck at McRee back in 2012, I was told I was eligible for a free loaner vehicle — thats what sold me on getting my repair at McRee.
As it turns out, the part that went out on my truck was not covered by warranty, but the total bill — including oil change — came out to just under $ 300, so I can’t complain. Yes, they kept my truck for 5 days, but to be fair that included a Saturday and Sunday… And had I gone to my regular repair shop I would have spent A LOT more money in the end because I would have needed to pay for a vehicle rental.
Another nice thing I found out, is McRee will meet or beat any tire quote you bring to them from shops in the area. I need a new tire, so I may try that service out with them soon.

I’d already been to a few dealerships, and was exhausted from the sleazy sales games. The salesperson was professional, thoroughly knew the car and how all the features worked, and very honest and fair through the negotiations. The finance team had me in and out without any silly last minute attempts to tack on items I didn’t want, and the purchase couldn’t have been any easier for me. Perhaps I could’ve saved a few dollars elsewhere (although i’m not even certain that’s the case) but it wouldn’t be worth it. To have dealt with honest, knowledgable people was truly refreshing.

Spoke with one of their service department guys (Marvin) over the phone and explained that I wanted the transmission pan dropped, filter changed, fluid replaced, and pan cleaned for my 2010 Focus. Marvin gave me a price of $ 130 for the fluid change and filter replacement after confirming that it could be done easily.
I showed up and Marvin immediately sent me over to their «Quick Lane» service department on the other side. I went over there, and they promptly told me that the filter was inaccessible on the 2010 Focus, and that they’d have to take apart the entire transmission to do that (and obviously not honor the quoted price). They also explained some of the other options that I wasn’t interested in, such as a full flush.
I went back over to Marvin on the other side of the dealership, and he simply said that «Oh, I guess you can’t do that… we never drop the pan on 2010 Focuses» and then proceeded to quote me $ 185 ($ 55 more than he quoted to get me in the door) if I wanted to do a flush (which again, I had no interest in doing).
This place smells of incompetence. While the quick service guy seemed to be knowledgeable (I wish I had his name to actually complement him), the bait and switch that Marvin tried to pull on me is inexcusable. I will continue researching their claim of difficulty (which they made after they got me in the door, of course), and will update here whether or not they were correct.
While speaking to him, Marvin was dismissive. While he was friendly and eager on the phone, it seems like once he actually got me there, he couldn’t care less.
Regardless, I will not be returning to McRee after this and will focus on another local dealership in the future when I need to buy a new Ford or have any other service done.

Just bought a new 2014 Explorer; it was a great experience, no hassle, and they got me an interest rate that was almost a point below my bank of 30 years.

Very good experience today. During the week we worked with Frank Arra to decide on a vehicle for my parents.
Between mine and my parents’ work schedule, we couldn’t get together until Saturday; Frank had started his vacation but left us in good hands with Oscar, Tom and another salesman (young guy, name escapes me now). Good teamwork and Dad was driving out with his new truck in less than 2 hrs.
While waiting outside I talked to another used car buyer who had brought his vehicle in for service. He said the service dept treats him right and when he did have to leave it they gave him a free loaner car. I feel good about that.
Thanks McRee staff for making this a good day for my parents. If I buy a Ford you’ll be my first stop.

Bought a car here (Ford Focus) a little over a year ago and the experience was pretty good for buying a car. It is never a fun process but I felt I got a fair deal and the staff made me feel comfortable. They did not try to hit me up with a bunch of dealer add ons or anything. Last week my battery was dead. I took the car in (July 3^rd) and they said they would look at it even though they were busy. 20 mins later they said they would not have time but that they would give me a loaner car until they could. I ended keeping the loaner car for 4 days free of charge and they stayed in contact every day. That is great in my book. Free loaner car for people who buy their car there. Not many places you can buy a economy car and still get a free loaner car during service. Overall this is the place I will go for my service as well as my next purchase I think.