Planet Beach Contempo Spa

Under new management and it is fabulous! Even better than before, top notch service with the sweetest and warmest customer service.

Excellent customer service from Audri. The spa is very stylish and clean.

I’ve read most of the reviews from 2014 and I must say this location must be under new management because I can’t imagine these girls getting 1 star.
This is by far the best experience I’ve had in a salon like Planet Beach. I visit this facility approximately 4 times a week. I use their hydration station (basically it’s a steam room but in a bed /​pod), the red light face therapy and hydro-​massage bed. I’ve dropped about 7lbs of water weight and my skin is softer due to the hydration. I LOVE IT! Make sure you schedule appointments as those machines are very popular. Everything is clean and well maintained.
I think the girls that run the place are nothing short of amazing! Kari, Susan and Audry are all very professional, helpful and kind. They have a smile on their face and a positive attitude.
I highly recommend. Enjoy

This place is terrible. I would not recommend it to any one. You will be told one thing and then told something else.

Do not go to this tanning spa! I have been with Planet Beach for over 8years and this particular location is horrible! I canceled my service and they still charged me for two months past my 30 day notice! Once I notified them they lost my notice then only refunded one month past my 30 day notice. No «I’m sorry» no customer service whatsoever. Do yourself a favor and go somewhere else. Seriously! If I could post giving «zero» stars I would!

Customer service is horrible. I’ll never recommend this salon ever again!!! The owner should brush up on the laws of Texas before she receives a big fat lawsuit.

I love the beds and so far the slim pod seems to be working, but I have to admit I am a little disappointed with the prices on lotions and bronzers.. I purchased the Snooki tanning lotions and I paid $ 90 to $ 110 for the lotions. I went online after I was asked if I would be interested in purchasing Snookis leg bronzer, and I noticed it was only 11.99 on
. I went online and purchased all four Snooki lotions, plus the Snooki leg bronzer and Snooki shimmer moisturizer cream for $ 121.88. I was even shocked when a staff member tried to sell me a bottle of Jwoww tanning lotion for $ 165 knowing that i had all the Snooki products. I know that all businesses need to make a profit, but when a product is listed online for $ 30 and you turn around and sell it for $ 110, I feel like that is a rip off. The staff is great, they always greet you by your first name, children are allowed to sit in the waiting area which is nice since I have to bring my child on days when I am unable to get my slim pod appointments before she gets out of school. The salon is always clean which is a plus for me. The owner is sweet and very nice, and his staff will watch your child while you tan. Children are allowed to sit in the massage room, and slim pod room, which is a major plus since certain programs on the machine can last up to forty minutes. Overall I am very pleased with business. I have a great tan thanks to Snooki, and the beds!

I called regarding Groupon, to first clarify some details in their fine print. The desk clerk answered friendly, but after hearing the word «GROUPON» suddenly got very snarky, sarcastic, and short with me. Was that really called for?
Also, check with other reviews — I’m glad I did! Almost everyone who went in for their advertised Groupon deals were treated badly or had a bad experience. Glad I checked. PS — Displeased reviews often end up in the «non recommended or approved» section. (Nice job hiding bad but otherwise legitimate reviews.) This location is also well known for intentional bad service if you are not subscribed as a «member.» Now doesn’t that just make you wanna sign up? (Not really.)

I feel that I was ripped off by lack of information when purchasing this «deal». On the Groupon site it stated «An optional product pack, not included in this Groupon, can be added to the Luminous facial for $ 25 to enhance the facial’s effects.» However, when I arrived for my appointment the staff advised that I would have to purchase products for both the facial and hydro-​derma fusion treatments at a cost greater than the actual Groupon price for services ($ 37.80 vs. $ 29)! The staff member was apologetic and admitted the Groupon did not mention that products are required for the facial and hydro-​derma fusion treatments, not optional. Had this been either clearly stated up-​front or if the product was included in a higher priced Groupon I might not feel so deceived.

I purchased a living social deal to this spa for a 3÷3÷3 deal and it seems more and more I’m finding that each living social deal I’ve purchased I get dismal treatment from the company. I was hoping not so in this case but I was wrong. I was 2 mins late to my appt and was promptly put into my first of 3 different sessions. Upon going to the third, I waited behind someone trying to book an appt and waited about 2 – 3 mins. When I was told where to go next, I was told I’d only receive 15 of the 20 min session because I was late. The «mgr» didn’t account for the other hiccups besides me walking in at 1:32. She completely made me feel it was my fault I lost the 5 mins. She then said that the customer who had JUST walked in was a member and members get priority. So I booked this appt a week in advance and some «member» walks in and I lose 5 mins!?! I felt ripped off. So I decided to forgo the aqua massage and book it at a later date. I was really upset she made me feel like I was nobody just because I was using my living social deal. Maybe she didn’t realize that I bought it to try the place out and possibly become a member. That didn’t seem to phase her. She did however offer me like 5 – 7 mins with the oxygen machine which was awkward. I felt shunned.
I’d like to have hope that I would be a member at a spa such as this someday, but I doubt it will be this one. Let’s hope I dont get worse treatment on my last visit.

I only go here for tanning, but they have an array of other services they offer…
If its your first visit, be prepared to fill out a few forms. The staff here is awesome, I usually don’t find vibrant and nice people at tanning salons, i’m use to the snobby receptionist up front. You wont find that here! The beds arent top notch, but they get the job done… Customer service goes a long way here, because I know I could find other tanning salons with amazing top notch beds, but I won’t because I like the vibe I get here. If I ever did decide to get spa treatments, I would def. go here… but that stuff really isnt my cup of tea so I havent done it.

The owner has worked with me to solve the problems I had in the past with poor service and has assured me those employees are no longer working there. I always enjoyed tanning here.

It’s a tanning salon, it’s a «spa». What can I say … if you need to get your tan on, come here. They have other things like Lumiere, Mystic, and hydration station. Bill the owner is a really nice guy and he’s there pretty much every afternoon!