K & K Nails

Horrible Horrible Horrible. Worst pedicure and Manicure I have ever had. I understand that most places try to upsell but these people were so blatant about it because I wouldn’t upgrade my service they talked in Chinese and laughed about me for the duration of my service. I would never go back. I also found out that they are going to be M. C nail bar the building next to their current location was excited to try a new business glad I found out will not be visiting or wasting any more money!

I waited at K&K for 40 minutes and the employees worked on the same people for that entire period. Finally my turn came and they told me they had to skip me because a girl was there claiming she had an appointment and when they told her they didn’t have her name on the appointment sheet she said she didn’t know there was one, so they just took her first without even checking to see if she had actually made an appointment. I get that Saturday’s are busy, but I felt like I just wasted a lot of time waiting for one of five employees only for them to purposely skip me. It was quite disappointing.

Service is inconsistent. Having an appointment does not seem to impact the inconsistency– I have, however, noticed that if they recognize you as a previous customer that seems to help.

Went in for a full set of gel nails but the receptionist was too busy on her phone to pay attention to what I asked for. I sat down in the chair and repeated what I wanted to the gentleman who would be working on my nails, but he still didn’t listen to what I was saying. So $ 35 later I’m stuck with my regular nails covered in a gel polish and now have to go get them fixed. So irritating!

Kind of disappointed. I haven’t been to this place in years, but my sister and I needed and wanted a gel manicure. They changed up the atmosphere and it looks great but the quality of work is awful…
We both got gel manicures — both of us left with really sloppy jobs. The Polish was bubbling under the UV lamps and it just wasn’t worth the $ 30 — plus tip we paid.
What a bummer…

Horrible experience! How I wish someone had told me this place was this bad and I could’ve saved myself the tears and money I wasted. The guy who did my nails wouldn’t listen to me when I told him that my one nail was lifting and that I wanted my nails shorter. From my experiences at other places they do it was differently, he assured me it was all good. My nail came off less then a week after I left there plus my nails looked chipped too and I had spent money on the gel so they wouldn’t look bad that soon. Never again will I was my money there! My first and last experience!

I’m from out of town, and stopped here with a girlfriend I was visiting. My normal nail place back home offers the same price range, but this place was very stingy with the services! I got a basic pedicure. Basic doesn’t even begin to describe it! She didn’t cut my nails, and barely touched the cuticles. I know I have rough heels, but she didn’t even try to get the dead skin off. I walked out with rough heels just like I walked in with. It was also very short. No hot stone, no hot towel… I guess I’m just used to my nail place back home, but if I lived here I wouldn’t waste my money.

I’ve been several times for pedicures and have always been more than satisfied with the service, cleanliness, and efficiency of the staff. Prices are reasonable, and end result is great. The atmosphere is calm and relaxing. I’ve gotten different people as I generally walk-​in without an appointment. Each time I’m welcomed and made comfortable. They’ve offered me a glass of wine, made suggestions regarding my chosen services, and I always have paid the price I was quoted. When I’m in area and in need of a pedicure – this is my stop.

They were rude and did a horrible job. Be warned!

Will never go back again. Had two bad experiences. The first time was shortly after they tried to charge me for a service I did not receive. Very unpleasant. Several years later I tried to go back there to see if they had improved their service any and this time they charged me for a gel manicure that I did not get. They will never get a third chance. And the manicure I did get was just awful.

I had been here twice before and had no problem BUT went here today for a gel manicure and for some reason (perhaps because they were short-​staffed and several people were waiting) my service was rushed. My manicure was all but 1 minute and barely did anything and then for the gel, he didn’t let each coat dry enough before adding another and then my nails started to ripple. At first 2 people tried to tell me that’s how it was supposed to look. I have been doing gel for 2 years… I don’t think so! Then the other person said it should have been done with another light because it was one of their new polishes. OK why are you telling me, I don’t work there, tell your employees. They offered to fix but I had already been there so long and had to leave and can’t go back for a while as I am heading out of town. Wanted to get my nails done so they would look nice but ended up having to put my own polish over the gel to try to cover up the rippled mess they though was acceptable. They tried to charge me full price because I couldn’t stay and have my nails drilled… but I only offered to pay ½ and will never go back. Very unfortunate as I know this place has potential but when you are paying $ 60 a month to get your nails done, the expectation is that they won’t be smudged and flawed… oh well… lesson learned.

Great place. Relaxing music and super comfy pedi chairs!

I wore gel nails for a period of time and this was my go-​to place in the beginning. A fresh set or a fill always hurt my fingers for a few days afterwards and I thought this was just normal. Went there one time for a pink and white (the most expensive) service. My nailbed was ground down to bare skin on several nails (which, come to find out, causes nerve damage), and the pink & white was glopped on top and spread around, left to be about ¼″ thick. When I flinched and I said I was in pain, I was told, «Oh, you have sensitive hands! Try to hold still please.» The $ 60 set of nails began to fall off three days later and I had to have the remainder gently (but STILL painfully) removed by a more qualified nail technician. I started going to a place at the Shoppes at Montage and discovered that having gel nails is NEVER supposed to hurt. not during the procedure, not after. This is what happens when you go to QUALIFIED nail technicians.
If you need a quick pedicure, this is an ok place… but if you have artificials that need regular maintenance, you are keeping yourself from unnecessary pain, possible nerve damage, and wasting your money by skipping K&K.

At a wedding near Scranton & needed a pedi. Accidentally found this place, and what a find! It’s extremely clean and the workers are pleasant and meticulous. Doubt I’ll be in this area again, but if you are, I highly recommend!