Subway

[ April 28, 2015 ]
We arrived at 9:30pm, and a girl (very nice, seemed new) immediately helped us. After making our sandwiches, she began to bag them. We already planned on eating there, so we asked for a tray, not wanting to waste the bags. A girl (I assume she is the manager) walked towards us from the back and said to us that they’re not giving out trays because they are closing. At this point, it is 9:40pm.
I asked her (assumed manager) what time does the place close. She said 10pm. I asked another question: «What time is it?» She looked at her clock and said, «9:40.»
Now, we aren’t messy eaters, nor disrespectful. We would have eaten our sandwiches in peace, cleaned up after ourselves, and left by 10pm.
Because I didn’t comprehend what I just heard, I recapped, «It is 9:40 and you close at 10. Why?»
She blatantly replied, «We have to mop and clean.»
If the owner of this franchise is reading, please understand I don’t write bad reviews over petty things. Actually, I rarely write bad reviews, but I was compelled to share my experience. This situation should n e v e r happen.
I’m sure she doesn’t reflect the everyday customer service of your Subway, but she could be costing you money. I probably won’t eat here again.

Friendly staff but cheap on veggies. I asked for avocado & the guy barely put any on my sandwich but still charged me for it.

The food here is consistent and fresh. Staff is attentive and friendly.