Don’t get fooled by nice looking facilities! The owner and the office staff are very rude and disrespectful. They changed the rules and policies ridiculously without notification. They charged me one full month tuition on december and made two weeks vacations. There were no make-up classes no matter what! They answered me back insanely that they followed the dade county school calender because they are«school» too. If school has a breaks, the EGA has breaks at the same amount of tuition as other months.(they even closed the classes due to celebrate the halloween!)The more your children stay there, the more you wast in the way of time, money and your children’s talents. The coaches are changed too often in their conveniences. Competition is in 3 weeks but the coach still can’t give a full length of routine to the students. I am very disappointed how poorly they treat the children. Even a staff smokes at the main gate where children come and go, while they call themselves“School”. They don’t even know what the school means and dishonor the school.
Nathalie D.
Évaluation du lieu : 1 Miami, FL
Beware!!! It’s a shame because the venue has a nice setup but the management and workers are very rude and disrespectful and I will never return or recommend this place to anyone. I just had my son’s 1st birthday at this place and the experience was horrible. They were rude to incoming guest, very rude and disrespectful towards the kids, picked on a autistic child attending the party, and rudely pushed us out the door pushing kids and almost pinning one of the kids arm. Also overcharged my credit card for additional time that was not provided or agreed on. When the owner was addressed about the issue, it made it very clear that she is the one setting the example for their rudeness. She told me «if you don’t like it than get out and our way of dealing with things were clearly posted on your contract». Mind you I booked the place over the phone and paid by phone over 3 months ago with no such agreement and even when we later visited the venue no such paper was given. Even after finding that out, she kept offending us. I never write reviews but I felt the need to do so to make sure others don’t experience this.