I feel compelled to write a review about this particular Payless because of the service. See, for me service is key. You could have a great product but with mediocre or bad service I probably will never return. Here the case was that the service was wonderful. Michael greeted me with a genuine warm smile and Jessica later came up to me to ask if I needed any help. When I told her I was looking around she told me to make sure I let her know if I needed help. When my husband and daughter(finally) came in, Michael helped them and pointed out that the flip flops are here, there, and those in particular are on sale. When do you see this service in a Payless ever? The store is impeccable, also another thing you do not see much here in Miami. I am going to make this my ‘go to’ Payless. Kudos guys, you have it right!