Sushi Runner

Food is always good. Quantity is what made me give a two star review. I used to be able to eat my meal for two days and mix the sauce from my teryaki chicken with my rice. Now I barely get any sauce and the chicken portions are super small. Plus, the delivery man asked me for a tip! I did tip online but I’ve never had someone ask me for a tip. I’ll just stick with the sushi rolls if I ever want to order from sushi runner again. It’s a shame this place has gone so downhill.

I’ve ordered from here several times and the food is generally good. A few weeks ago I made an online order and they have a special where you pick 2 plates and a 3^rd of equal/​lesser value is free. I did the special and added several other appetizers, the total came to $ 70– which is totally fine.
However, I get a call from the place and this lady tells me the 3^rd item I picked was not of equal/​lesser value, but I still picked 3 plates so I assumed the special would still apply. I must have misheard her because I swore she said $ 8 would be returned to me, due to the technical error. Nope.
This guy shows up and won’t give us our food because I owe them $ 8. Excuse me? I picked 3 plates. The special says the plate of lesser value would be free. He says because I picked the cheapest plate 2^nd (and not 3^rd) on the online system I don’t get it free. OK but they can look at the order and understand it was just a technical glitch, right? No. He called his manager and they told him I still had to pay. I didn’t have cash, I only had my card because Sushirunner only accepts online card payments. I was so embarrassed in front of my friends, I just couldn’t understand why they were being so adamant about $ 8. We had to ransack my friend’s place for any loose change because she didn’t have cash either. Luckily we found just enough and he finally gave us our food.

Sushi runner has changed a lot from when it 1^st opened. I use to order a lot from them but I do not order any longer. They have taken off ½ the menu and it is not the same. They are having less Sushi and more Spanish food. I thought this was suppose to be a Sushi place not latin food place. The portions are getting smaller and it is not worth it. It is sad that the owner/​manager has made this awful change to his business and less and less customers will be calling or going there. Hopefully one day there might be a change but at this rate it has not happened.

Excellent food!!! Very good prices. The variety of sushi rolls makes me so happy! Desserts are amazing. Customer service outstanding.

I gotta say, for being «fast food» they’re pretty good! I order here regularly and have never had a bad experience. The best part is that the delivery is extremely fast and surprisingly tasty, while still at the right temperature. They have a great deal of 3×2 sushis, how cool is that? When in doubt, sushi runner saves the day!

I will NEVER order from here again. Is it really that difficult to hire people who speak English? Super horrible customer service and I found tinfoil IN my sushi. Over priced food for horrible quality.

They don’t honor the Unilocal check in offers and are terrible and rude to their customers.
They talk bad about their customers in Spanish. Don’t go here.

I bought a 25 dollar gift card from sushirunner online about a week ago.
As you can see if you click on the link there is a option where you can purchase a giftcard online. I called sushirunner and asked about my giftcard the employer said they do not sell giftcards online. I asked the manager and he also said they don’t sell giftcards online. just let ur guys know, do not click their website for buying giftcard.

The worst food… Such a lack of effort to even make authentic American sushi. I only gave it two stars cause of the really nice staff!

Place is way overpriced for what you get. I eat sushi at least once a week at different places. That doesn’t make me a sushi expert but it does allow me to compare prices and quality. $ 15 or more for a sushi roll you can get for the same price or cheaper somewhere else and made with better quality? I’m not spending my money here. I had the Dragon Roll which was like the rolls I have at sushi maki, Akashi, or Asian garden in Hialeah. But it doesn’t cost $ 16 for the roll at these other locations! Also had the Latin and teriyaki bowls. I won’t waste my time writing all about these. Better stuff and cheaper somewhere else. They also charge extra for a small sauce on the side. The service is subpar as well. She dropped off our food and never came back. Wasn’t expecting much from this place, and glad I didn’t. I would have been extremely disappointed.

I’ve been coming here sporadically over the last 10 years or so. Since day one, I’ve always ordered the same menu item and that is the spicy crab rolls. They also come in hand rolls or cones. It’s no surprise that I ordered that again this time. The spicy crab roll is delicious. I love it. I think it’s a shame that more sushi restaurants don’t have spicy crab rolls and if they do, it’s not nearly as good. So that’s one unique item they serve that most places don’t I guess. Unfortunately, I can’t attest for any of Sushi Runner’s other menu items.

We took advantage of the buy 2 get 3^rd for free! And we added the plantain roll for $ 1.99… mind you we hadn’t eaten all day and it was GOOD. We ordered in. At first i wasn’t too happy it’d take 1 hour but they ended up arriving sooner. We had the sex on the beach roll, the carrribean roll, the red dragon and the plantain roll. This was definitely a lot for 2 people but it was finger locking food and a great deal!

Today my delivery order was perfect!!! Ocean roll with yummi lobster tempura, savory cream cheese, spicy crab, avocado and sesame seeds!!! Delicious!!!
My dessert was Thai Donnuts, so sweet and yummi with a condensed milk and chocolate syrup!!!
Deserved the 5 stars!!!

It’s nice that they deliver, and the monthly specials are a decent deal, however for both deliveries my Sushi come home warm. They also sometime forget to put small extra condiments you may have paid for ex. Eel Sauce, Spicy Mustard ext. I think this sushi is a bit overpriced, and I would be just as happy picking Sushi up in the Seafood section of Publix.

There are only 2 small reasons why I can’t give 5 stars… the parking lot is absolutely horrible (during lunch time) and it is a rather long wait (usually 30 minutes when I order to pick up) BUT the food is absolutely AMAZING!!! everything I have tried has been delicious, no doubt about it!
I love the 3 for 2 specials — I just wish they had more coupons/​discounts!!! The girl who works in the front during the week is AWESOME! She always remembers me and is such a pleasure to speak with. I’ve seen the restaurant full with a lot of to-​go orders and phones ringing off the hook with a bunch of people standing there looking at her and the smile never left her face. It’s always a pleasure to deal with someone with such a great attitude!
Ocean roll, Dragon roll and the Jennifer roll with extra eel sauce always a hit for me :)

Please don’t eat here. Sushi is mediocre at best and prices are expensive. Plus they charged me $ 1 for freaking ketchup. Stay away.
Oh and forget about that «free» California roll. They do not honor it.
Worst $ 40 I’ve ever spent.

Where is the ‘0’ stars rating when you need it?
The sushi was terrible. The waitress, poor thing, no sabe donde esta parada.
I ordered chicken strips for my son and they charged me .95 cents for ketchup. Never in my years of living have I been charged for ketchup. Ever!
I’d be surprised if they stay in business, honestly.
DO NOT WASTE YOUR TIME OR MONEY. Please trust me on this one.

Been getting delivery for years, love their sushi and sashimi.
Delivery is always quick and prices are what you expect to pay for sushi. The closed after lunch so try to get your order in early cause otherwise your left without lunch. Dine in is available but if you’re on the go they’ll take care of you.
I usually get egg rolls to start, eel tempuras and an arizona ice tea. Light satisfying lunch that always puts a smile on my face. For fresh yet quick sushi at a great deal these guys delivers.
Not saying this is the best sushi place (check my other reviews for that) but this place is fast, consistent and delicious. What more can you ask for on a busy work day when you have a craving for good sushi.

Decided to try this place after, I saw majority of my co-​workers ordering food. I ate chicken fried rice, The February sushi special which consisted of spicy crab and shrimp tempura rolls which are to die for, you can taste the freshness of sushi, they are prepared as soon as you place an order. I also placed an order of Nemo-​roll (salmon, kanicama, cream cheese, & masago). I’M ONLY UPSET THAT I did a Unilocal check in and they did not honor the FREE order of California Roll when you purchase $ 15 or more.

Worst customer service ever!!!
They put one price online and then charge you more when you get there.
Not worth going back!!!