The UPS Store

Worst store ever. I just moved here and decided to try this store to send a yearly highly anticipated package to a friend. Big mistake. I packed it in the store using their supplies and told the associate that it was worth 500 $ he handed me a form and told me just to put my name at the top and sign the bottom and he would do the rest, trusting he knew what he was doing because of course I don’t work at ups, I let him take the form back. I paid and left then later that week my friend received half the package missing and it was retaped and badly damaged. I was very upset but I jumped through the hoops as to get some resolution. To my surprise the associate never added the insurance and not only was everything lost but now I couldn’t even replace it. Instead of the manager saying I’m so sorry this happened and offering to meet in the middle or something all he did was defend his employee. Over and over he blamed me for not filling out the form when his employee TOLD ME NOT TO and even took it back when I was starting to fill out the rest. This is horrible customer service and I will never use this store again. I will also be telling all the army wives stationed down here at southcom not to either because this store can’t be trusted. Fair warning to anyone thinking about using this store, if you care about what your shipping don’t go here. Not even a «I’m so sorry this happened to you» the owner cared less. Since he doesn’t care about his customers I’m sure he wouldn’t mind me sharing this review with them.

Went to this store looking for packing options and found out that the place is really creepy, dark and seemed old. The customer service wasn’t that good either, the guy seemed to be displeased to have any customers at all and it wasn’t that helpful. Finally but not least, the prices were a bit exaggerated for packing services.

I just visited this office for the first time today, they were awesome with getting my work papers notarized fast. Staff was friendly. Ruben was really quiet but overall professional. He had things done right away for me. The only thing that was a little surprising was that each notary stamp is $ 10 so in total it cost me $ 30. I was not prepared to spend that much because I am just starting a new job in a few days so I didn’t have the extra money to spare right now, but it was my fault for not asking or checking their price list. Other than that, overall good experience!

I have my mail box with them for 3 years now, all worked great, I do recommend this place, is so convenient in the Doral Business Area, I shop online & ship to mail box and pickup when I am in FL.

I’ve a regular customer here for over 10 years and the staff at this UPS Store have been 100% on target. Good service, responsible and professional.
Ruben, the GM knows his stuff and handles his business!

I have been using these guys for years, sure I go to others if needed, but the parking situation here is definitely a huge plus as its much easier than the one on 41^st.
They are always helpful and have managed to help me send my bike frame to Louisville, KY without any issues whatsoever. At this point I am usually dropping things off having used the nifty on-​line option for the Airbill. If you need some packing supplies, they have them. If you need a cute card because you forgot it, they have some.
I found it completely hysterical today when I walked in side by side with the FedEx guy who was making a delivery. The guy in the UPS uniform signing for the delivery from the FedEx guy.
Parking? Good
Service? Good
What more can you ask for?