Landmark at Banyan Bay

I lived here since last year. Everything seems fine before I really lived in here. However, things get worse than what I thought. Roaches are everywhere especially at night in the parking lot. The apartment is really old since the electric wire and stuff sometimes not working. I believe the electric circuit got some short cut part since one of the power sources broke my adapters and light bulbs. The mail area is really dirty, bugs, ants and spiders. There used to have a trash can for trash mails, and it was just disappeared month ago. The laundry was very very expensive. The gate was out of use for around nine months, which means I waste my money on that gate card.
Well, thats not unacceptable. I do not really mind of those. I can stand of it. Busy life makes the apartment being just a place for sleeping, that’s it! Neighbors are fine. There’re some noises sometimes, but not often. I like the signs like «Come back home soon».
However, things are being crazy recently. There’s something wrong with the roof. I woke up in a raining night since water drops to my face! Horrible!!! More than a month ago, a pipe of the heater was broken. I cannot use AC for heating. Went to the office and sent them an email another day. Doesn’t work! I went to the office again and finally they fixed it last week. They did some new painting last month and left my door with half done painting. I really do not wanna use that «S» word but it really looks like it! Even now, it is still not done yet! I work Monday to Friday 9am to 5:30pm. Besides, I’m a full time student and I have 6 courses this semester. A comfortable sleeping place is definitely important for me. I cannot live here any more! These stuff make me very disappointed! Then I went to the office and I was told that they have a 60 day notice policy. I talked to their manager and she said there’s nothing they can do since I signed on the contract. I remember that I was not told this policy when I first came here rent the apartment. Well, fine, they are big company and they got my «signature» there. I don’t wanna wast my time on this stuff. I went to the office last Saturday and signed the Notice. I wanna see the balance and finish this shit as soon. One of the agent there said I need to talk to their manager during Monday to Friday to see the balance. Okay, then I came to the office this morning. However, another agent told me their manager gonna deal with this thing and send me an email this afternoon. I still did not get that email or any phone calls since 5:30 this afternoon! I called them several timed and there’s no response! So I went to the office AGAIN! You know what? They said they cannot deal this in one day! They said their manager gonna email me on Wednesday. What I can say? «Copy that»?! I’ve already missed three of my classes and my working time to go to the office and wanna deal with this!!!
Bad experience ever! I will NEVER recommend someone to choose here!

Really disappointed, the management is shit!!! And also they will return your package without noticed, they say they don’t have responsibility to keep our package for long then 48 hours, never know that policy, I work from morning 10 o’clock till night 9 o’clock the office open 10:30 closed at 6 maybe how Can I pick it up I need wait till I have break, but I want to know then who give you the right to return other people s package. The air condition not work, i went the office they let me sent email, one month later I went office want to know why nobody come here to repair, they said they didn’t get email,… what kind of manage it is? And their dryer machine is 25 minutes one time … What kind of apartment it is? I just want to say that if you have other choice never live here.