Nails & Spa

I’m a usual costumer at this nail salon, or at least I was. I will never go back. Today I went on for a usual mani pedi and left with the skin being chopped up on the tip of my second toe on my write foot. It was a careless mistake and they refused to give me a refund. I used to like this salon but I never know what I’m going to get when I go there and today was literally the last straw.

I did not see the tubs cleaned with any type of cleaning solution. They rinsed and wiped them quickly and carelessly to sit the next client. New pedicure tools were not opened or thrown out after using. Skin peelers were used and not cleaned after use– just placed back in bucket with rest of insanitary tools. As I sat down for manicure I saw skin on tools! I went in for eyebrow wax and drinks were knocked over because the place was in such disorder. Trash was overflowing and for the 1 ½ I was there I watched multiple staff walk to can and stuff more trash in. I was grossed out and will never return!!! I am starting with review here and then sending my experience on to board of health. I visited on Mother’s Day 2015.

The picture I posted speaks for itself. I’ve never gotten a worse manicure (I chose gel). I only went here because Fancy Nails lot was full. She cut my finger and I left there with dried blood on the side of my nail and finger. I asked 3 times if she could make 2 nails shorter and she still left 1 so much longer than the others. I treat myself maybe once a month if I’m lucky and I was very disappointed. I regret leaving a $ 5 tip, $ 30 wasted. I’ll never go here again.

Went here for tanning bc Fancy Nails lot was full, horrible mistake!!! I used the stand up and was annoyed by the weak bulbs and burned out bulbs in every panel, not to mention the staff couldn’t understand me when I asked how to change time. The inside of the tanning booth was broken plastic and the grate you stand on was wobbly. Too boot I told the owner and he wasn’t very responsive.

Went there for a fill & pedi. Sat down right away because they weren’t busy (Thursday evening). The looks of the place was clean & they had many employees. The older man who did my nails was friendly & quick! Both the fill & the paint on both my feet & hands were great! No complaints here!

I’ve been going here for years and havr never had a bad experience. I’m surprised from all of the negativity posted. Give them a try! Prices are average for Boston, and they give service with a smile!

The staff was friendly and they made the process very easy. I would go back :) well if you are ever in the area give them a try.

I’ve been going here for years.
They have their negative and positives and good far out-​ways the minor things that can irritate us as human beings.
Eyebrows — I guess the #1 thing to do is the waxing of the eyebrows. No matter who does it, it always turns out great as they use the natural arch of your eye brow to shape how they wax it.
Mani Pedi — Here, some people are better than others but it you’re not too sure, just ask for May. They do a very good job of clearing out your cuticles and if you don’t want that done, just say so. Communication is key.
Facial — The facial was nice. Not extraordinary but I felt relaxed and smooth after.
Brazilian wax — I am a complete wimp and at one point another worker had to come in to hold my hand and help lol. The best person hands down who will do this the most pain free is Fong.
Please beware that this is next to another nail spa that you do NOT want to visit.
You’ll know you’re at the right place when you see the $ 25 mani pedi special sign outside.
I hope this helps.
#thatisall

You get what you pay for. This place is inexpensive and does a decent job on basic mani pedis. I’ve had gel a couple of times and they do a decent job on that too.
The nail techs don’t speak English well, if at all, so makes me wonder how they could have possibly passed any test to get a license?
It’s not the cleanest place. Today the sink in the back room was very dirty. Last time I went the sink was backed up. No one seems to care. Might be time to try a new place… there are lots on the neighborhood.

My new go to nail salon. The place is huge I never have to wait. The polish selection is great. The massage chairs are updated. This is only my second time here I havent picked a certain technician but both who have helped me were friendly and did what I asked even helped me chose a color. Which I love.

I try to always find the «good» in every place but this time I can’t. The shop id decent and the people are really nice but the technique of the manucurist is horrible. I came for a mani/​pedi a few months ago and was not impressed or even satisfied. The color was chipping on ALL my nails by two days later. I got a half-​ass job done on the manicure, it felt more like $ 15 job versus a $ 25. This time however, I got a refill and I requested a simple nail design. I told the gentleman at the desk I wanted to have a nail design and he told me no problem. He then sent me to a manicurist who had no idea how to do nail art. I had to tell her how to make a simple bow (i was trying out a design for a wedding) on my nail. After showing/​training her, I can only say she attempted and FAILED miserably. Not only that, it hasn’t been a week and my refill looks terrible. It literally looks like I’m overdue for a refill. I needed my nails done in a pinch and from the moment I sat down I knew I wasn’t going to be happy. So I am officially saying, I will NOT be coming back to this salon. I will plan accordingly or wait for my buddy downtown to have an opening available.

I’ve been here a few times, myfriend originally introduced me to this place. I have never ever had a bad experience until recently. I went in for a gel manicure, a younger nail technician tore up my cuticles so bad, to the point where I told her «stop it hurts.»
A week later, my finger was swollen, and side of my cuticle was GREEN. Luckily I went to the ER and they told me I had an infection. GROSS.
Clearly this place does not sterilize their utensils, they will no longer be seeing here.
GROSS. UPSET. and I never give negative Unilocal reviews.
if you do decide to go here, please bring your own nail kit because clearly they don’t sterilize their own.

This place should be shut down. It’s appalling. I’ve been here more times than I’d care to admit but now go to Fancy Nails next door which is cleaner and has better service for the same price. First, it’s completely and totally unsanitary. They don’t use new tools on each customer– or even clean them in between customers for that matter. The last time I was there, the nail tech tried to use a utensil that had dead cuticles ALL over it. GAG! She seemed confused about why I would ask her to get a new one. They have cut me before. The guy that owns it is a nut and patrols the parking lot like a madman, trying to tow cars whenever he gets the chance. His equally strange friend walks around selling bootleg dvds. The girls who work there eat IN the nail salon and it stinks. I’d love the board of health to close this place!

I thought that I was having a bad experience just because I was in a sleepy mood and just wanted to get a mani/​pedi without going downtown.
First off, the nail tech seemed annoyed that she actually had to work on me.
She sighed as she looked at the bottom of my feet for calluses. Yes, there were a couple but I take care of them at home twice a week so they are minimal. It took two seconds for her to smooth my heels. She also did square nails on my toes, not squoval but square. Who does that? She was annoyed I brought my own color.
I have super short finger nails and she was annoyed at that because apparently they’re much harder to work on than long nails. I brought my own polish for my nails. Essie Ballet Slippers. A classic. She tried to get me to put on a brighter color. I kept saying I needed neutral nails for work. She seemed upset at this.
She put oil all over my hands instead of lotion. What the heck? Who wants oily, greasy hands? I made her put alcohol on them to get the oil off because it felt disgusting. She was, again disappointed in me.
She did a pretty good job on my nails but it’s not that hard to do them.
I have serious doubts about the cleanliness of this place. I didn’t see any autoclaves and the file she tried to use on me was used. No. Just no. What the heck with the cheese grater on my foot? I didn’t even need it. A quick pumice would have done it.
I really wish I’d either dragged my sorry self in town or waited until I Monday when I work near some great nail salons.
I am disappointed. The nail tech was disappointed. It was all just very disappointing.

Went in for an acrylic fill. It felt like this was the first time this girl had ever done this… She tore up my cuticles in about 4 different places (OUCH!!) I’ve never had such a painful time getting my nails filled!
Seasons down the street, although usually a wait is marginally better.
The salon is nice and relaxing, but what does it matter when I’m sweating and freaking out that this chick is going to tear my hands up?!
I also was kind of grossed out by the fact that when she had to remove one of my acrylics, she opened up the big box of fake nails, took one out, used it to slide under my acrylic nail to remove it, then SHE PUT IT BACK IN THE BOX! That fake nail was used to REMOVE MY NAIL, she should have NOT put that back in the box! WHA?!
Probably won’t be going back! Looks like some of their clients were real «favorites». Having not seen me before, it felt like they gave me their «apprentice». Idiots!

I’m sorry to hear about all the bad reviews. I personally like going to Nail and Spa. I have never been rushed out and i appreciate their quality of nail polish (primarily OPI and ELLE).
My Nails are always well done, and the polish lasts for weeks at a time without chipping. That’s with me doing dishes, laundry, washing hair, etc. (and i get the simple mani/​pedi)
I have been looking into testing out all of the services they offer on the «Spa» side and thus far i have gotten a Brazilian there. Would i recommend it? Not necessarily. But the job was done. There is only one person i would have do it, can’t remember her name but she’s the tall thin woman that sits in the very first chair, in the front all the way to the right of the salon, if you’re facing the pedi-​chairs.
At the end of the day everyone has their own opinions and have their own interpretation of experiences. Give it a try at least– you may actually like it.
I prefer to go on Sunday afternoons, after church. In most cases its just me and maybe 3 other clients.

This place is good if you need to run in and get a nail fixed or get a fill/​pedi with a tight schedule. However, if you’re looking to go get some tender love and care, or an afternoon out, then don’t bother. The prices aren’t cheaper than other places and their mentality is definitely «get you in and get you out». Think of them as the fast food of nail care.
They are very showy, with big fancy pedi chairs and nice décor, but don’t be fooled. They spend more time on the décor than your treatment.

This place is gross and the service is awful. I also work in the nails & spa industry and my experience with this place was horrible.
So, I was leaving for Canada the next day to visit a friend and needed my nails done at the last minute. I walked in and asked for a fullset of french gel nails. I got rushed in and about $ 45 and 30 mins later I was done. Two days later in Canada, 4 nails popped off. Remember, I’m on vacation in Canada so I’m barely doing ANYTHING AT ALL. I came back on the 4^th day after the fullset was done. (My trip was short) I stopped by to show them the nails that «Le» did. I wanted them fixed and they wanted to charge me! AFTER FOUR DAYS! I had a huge dispute with the receptionist, and she was just plain rude telling me it was my fault that I was «rough» on my nails.
And let’s not even start with the sanitation issues at this salon. I have never seen any of the techs. sterilize their tools, or even use the barbicide jars. That’s just disgusting! Rinsing your tools in just water is NOT sanitary!
After this incident, I will never EVER go back here again. Save your money and go to another salon because this place just wants you in and out. They’re after your money, not your loyalty to them as a customer.

I’m surprised at all the negative reviews. It’s not a 5 star nail salon but they’re a pretty decent place.
The place is very spacious, lots of pedi chairs, and mani booths. It does get busy… but you do get seated pretty quickly. A few times I have felt a bit rushed but I’ve gone on other days where they’ve taken their time. I’ve never had a unfriendly technician. and there are many of technicians working there. But one pet peeve I do have is. talking on the cell phone while you’re doing my nails. THAT’S A BIG NO NO! I’ve had that done to me a few times.
The ladies who wax are very good. and I always come back for them to do my eyebrows.
The price is right here… and the service is decent. I will come back to Nails & Spa.
Oooo. and they have tanning. They have the standup booths which I prefer than the beds.

You should cross the street and get your mani/​pedi at Mimosa Nails.
nails & spa: they are rude and they will rush you out the door as quickly as you sit down. It is NOT worth it.
The only thing they are good for is tanning. They keep their bulbs fresh and beds clean.
Trust me, get your mani/​pedi at Mimosa Nails! They are THE BEST!