Don’t be fooled because I’ve given this place a «good» rating!!! Appearance: Good/Average. Cleaner than most, but nothing of the spa feel or trendsetting. For a salon that has been in this location for 5 years, their unpacked boxes and unfinished display cabinet needs to be dealt with. Punctuality: Appointment time: 3pm ANY service: 4:48pm(by a shampoo girl). Blow dry 6:08pm. My actual appointment with Erika(the owner) 6:40pm, even then I was ushered out of the chair for a multitude of other people. End time: 10pm UNPROFESSIONAL Professionalism: The owner, The Natural stylist and The shampoo girls(2) were all wearing onsie pajama’s «holiday fun» as they claim… unprofessional.
The shampoo girl/Hair Braider(Sue-key…don’t remember her name), know’s nothing about natural hair and her comments were beyond rude! «see that’s why I stays wid the creamy crack»…unprofessional Service: Extension/Weave by Erika final results were Amazing Final thought: Horrifying Experience for a «natural-ista» in the hands of the Shampoo/Hair braider(Sue-key). Heat damage, breakage, hair-braiding alopecia, all in one sitting. Every client I saw(except the natural dread-locs) had hair breakage and stripped edges. THISSALONDOESNOTPRACTICEHEALTHYHAIRTECHNIQUES. I was only satisfied with the end product. If Erika had done my hair START — -FINISH(on time) I would rate a little higher. Final Rating: 6(out of 10) only because of final results.