I ordered from this place after finding them on halfoffdepot. I decided to give them a try despite the lack luster website and blank FB page.(That really shouldve been my clue) I love to give small businesses a try, however this time EPICFAIL The initial communication was horrible. Prior to purchasing the certificate I called to try and get information which was like pulling teeth. The owner told me that she would create the design of cupcake that I wanted and would email it to me, that never happened. Over a week later she emailed me back asking if I saw her designs. Really. you know you didn’t send them I thought. So she tells me that she would text them to me later, I received the text a few days later. The cupcake was absolutely gorgeous. Despite my gut telling me not to, I went ahead and purchased the voucher and then placed my order, via text. The day of my event I was supposed to meet the owner at 10am to get the cupcakes, she had explained that her building had been damaged due to a car hitting the building so I had to meet her to get the cupcakes. I arrived at the agreed upon location, she was not there. I called and she said she was 5 minutes away however I could tell by her hesitation in answering that this was not completely true. About 30 minutes later we meet. She was very nice and kind and seemed apologetic for being late. Next, I see the cupcakes and instantly feel like a failure at being in charge of the cupcakes for my party. The cupcakes were so very small. Small like, I’m going to let me daughter help me bake cupcakes for the first time in our kitchen with her easy bake oven small. The decoration was very cute. This is why I ordered in the first place. She definitely has a great gift with the design and the edible items that she uses to make her designs. I ordered a baby shower designed cupcake that looked like a baby under a blanket. I appreciated that she didn’t use fondant. She used other edible items like taffy and caramel to make the decoration which was great, but the cake. Uhhh Duncan Hines may not appreciate being used and sold from a bakery. The cupcake was clearly a boxed mix and so was the icing on top. Everyone at the baby shower raved about how cute the cupcakes were but didn’t want to eat them after a couple of people talked about the taste being boxed and dry. I’m glad I was able to support a small business I just wish all the other aspects of the situation would’ve been better. Waste of money for a voucher Overcharge for very small cupcakes Boxed cake mix and can icing Guess someone had to be the one to tell the rest of Unilocal to proceed with caution.