The Home Depot

Not happy about my latest visit to this location.
I was there to purchase a lawn mower and, upon finding the one I wanted, requested some assistance with getting it off the shelf. After waiting a few minutes for Customer Service to page someone, I was finally greeted by a somewhat surly, very geriatric hippie.
«Did they seriously send him,» my wife inquired. «We’d be better off with you having ME lift it by myself!»
Jerry Garcia’s less-​famous brother made it clear to me that he wasn’t going to even attempt to get the lawn mower down for us (which was fine with me because I wasn’t in the mood to witness a tragedy on this particular evening). He then called for much younger backup, who grabbed the mower (shipping box and all) with his bare hands and placed it on the cart. I was impressed and annoyed at the same time. Why the heck didn’t they just send him in the first place?
We make it to the register, complete the purchase and then request assistance with getting the mower to our vehicle. Here’s where it got interesting…
Hercules from earlier was also our cashier. Guess he was done lifting heavy stuff for the day because I heard him loudly and clearly request help for us over the loudspeaker. Three times. He then went back to ringing up other customers as we began today’s edition of The Waiting Game.
We waited a while, and it started looking like we would be loading this thing ourselves. I went outside, walked to the car (slowly) and then pulled the car up to the door, figuring that enough time had passed for our help to arrive. When I went back inside and saw my wife still standing by the cart with the lawn mower on it looking less than thrilled, I knew we were on our own.
Here’s where it got even MORE interesting…
Another Home Depot employee walked up to us as my bad-​back-​having-​disabled-​veteran wife and I attempted to get the mower into our car and asked if we were ok. I thought maybe he was the help that we had been waiting for inside.
I told him that we were okay for the most part but that we would appreciate (at the very least) some rope to tie the box down. He pointed down to the end of the sidewalk: «there’s some in that orange spool over there», and walked away.
All we could do was laugh.

worst customer service ever!!! hate this place and lowes in douglasville is not far behind in install and delivery!!!

Home Depot is a daily trip for me as owner of Rent-​A-​Hubby Handyman Services in Douglasville Ga. I always get the assistance and advice about certain products I need to serve my clients more efficiently and affordably. I have personally met all of the staff over the years and find them to be very personable and friendly ready to assit in any way possible. Great job guys!

the place is HUGE and pretty much has anything you could need except replacement clips for venetian blinds that are about 8 years old — does venetian blind technology change that fast? Other then that, never really had a bad experience here — the flowers in their nursery section are great!

What can I say. It’s a Home Depot. Nothing stands out at this location. I like HD better than Lowe’s but I still don’t get the thril in coming into this Men’s Version of a Shoe Store!
I like when they have items on sale here. I like the fact that just about every employee asks you if they can help you. An indication to me that they either pay employees well or they get great Stock options!
FYI Ladies — This place is full of men very early in the mornings and very late in the evenings. Just a side note. OK! :)