Huge carpet selection, fast service, great knowledgeable staff. But here is where I have trouble. The cost of the carpet is good very good in fact. BUT… You pay extra for carpet removal, extra for them to take it, oh do you have furniture in your room that’s extra too. Now we haven’t yet charged you for the installation thats like 3 $ more a yard or something. Getting laminate? There is a charge for the glue. And of course they will charge you $ 35 first for measuring but that will be deducted at the end. Needless to say the wonderful carpet we picked out for a little more than 200 came out to almost 600 after all the tacked on fees. I just feel like they get you excited about a deal but the end number really isnt that great. I have had them install carpet before they do good work. The installer wasnt as friendly as the sales guy but I’m sure he is independent from them. I went there this weekend for some other rooms and I was upset all over again with the tack ons. Don’t know if ill actually go thru with the purchase this time before I shop around.
Gary F.
Évaluation du lieu : 5 Felton, DE
Everything went perfect for our 2 room carpet install. Steven at sales to the installer to the staff behind the desk. Absolutely flawless. Will be shopping there again!