Appletree Veterinary Clinic

So I’m not one to post on social media about negative experiences especially with businesses but there’s always the exception. Appletree vet clinic «on the boulevard» we had an appointment for 11:15 just a routine check to look at my daughters 15 week old puppy Hercules; he has his vaccinations given already when we first got him by us, but recently he might have possibly been exposed to the deadly virus parvo so better to be safe than sorry and to establish a vet so we scheduled.; we pulled in and waited a couple min which the vet tech stood outside and seen us as she let another client that was already out of their car walk in and out of not knowing if the dog was friendly (a Great Dane who I hope feels better) but anyways I let them go on in not to cause problems so we walked through the front door just moments later though… The receptionist was on the phone finishing up a call and the phone rang 2 more times as we stood there at her desk in front of her face; meaning she could plainly see us and said hi back to us, by the way I would never be upset about or impatient about her answering the phone it happens right… Then the receptionist looks up and says I’m going to actually have to ask the vet about your appointment because you’re 6 min late and she might want you to reschedule. She’s a nice but nervous girl while saying this to me. So then she asks and the vet she says wants us to reschedule cause we are 6 min late and when she says this its now 11:23; … when I tell her I don’t mind waiting on the client that walked in before us. Nope we are told we have to reschedule because she was waiting on us and took the other client instead. I’m upset that is bad business! «I was like wait my appointment was for 11:15 right» and yes it was! Well we are not going back there and we are turning them into the better business bureau!