Halpern Ophthalmology Associates

I made an appointment to have a swollen eyelid looked at. The first sign of a problem came when I called for an appointment and, after agreeing on a date and time, I asked if I should arrive early to complete the paperwork (since I was a new patient). She said, «That’s not necessary; you’ll have some waiting time when you can do it.» I asked if that’s because the ophthalmologist usually runs behind schedule, but I received only a rather vague answer. When I arrived (on time), I filled out the paperwork, and after 20 minutes was led into an exam room for pre-​screening by a lab tech (?). She checked the acuity of my vision, checked my peripheral vision, and proper pupil dilation. Then I was led to another waiting area and told that the doctor would see me soon. When it got to be an hour and a half after my original appointment time, I went to the front desk and told them how long it had been and that I had to leave. I will not be going back.