Microtel Inn & Suites Dover

Not really sure the other negative reviews paint an accurate picture. We booked this hotel because of price and proximity to UNH. Check in was very easy, front desk attendant was pleasant and attentive. Room was exactly as advertised and promised. Room was clean, beds comfortable and lots of pillows. Bathroom was clean, well stocked with towels and other supplies if we had forgotten ours. Coffee, tea and hot chocolate available ²⁴⁄₇ free of charge. Continental breakfast was good selection of breads, muffins, fruit, yogurt, hot/​cold cereal, pancakes and juices. Located close to highway and plenty of restaurants.

These have got to be the rudest people I have ever come across. Booked multiple nights, checked in late they had wrong room reserved on a sold out weekend. Did nothing at all to remedy the situation, gave me the oh well attitude. Day of check out called for a late checkout and was told «no, housekeepers what to go home too». I requested one hour extension, they made it sound like I asked for mid afternoon. Leaving, I confronted desk and voiced my displeasure with their lack of willingness to keep the customer happy. I was told «then please do not ever stay here again». Trust me, I will not be and I filed a complaint with the corporate holder who will address this with the franchisee.

Not worth the money. This is the type of hotel where if you book through Priceline or Expedia, they will give you the handicap room (which is not a «nice» as the other rooms). Our room smelled really strange, the TV was crappy and the bed just didn’t look or feel clean. We put our own blankets on the couch and slept there. The lights were a gray yellow that made everything look even dirtier. However, it was right next to a Starbucks so I started my morning off right.