Nationwide Public Adjuster Group, Inc.

HORRIBLE COMPANY, NO customer support, always hand you off or say they will have to have the adjuster call you, (which never happens), they have been out twice in 7 months, different person each time, second time was told that the other person he had with him was with my insurance carrier, but had no business cards.
carrier has no communications with this company.
Last time was told they had to take a sample of roof material to send to the insurance company’s lab for analysis said since roof was so old the carrier would not be able to match it so that would mean the carrier would have to replace the whole roof.
AVOID THIS FRAUDULENT COMPANY AT ALL COSTS.
all this time wasted and in the end «I DIDN’T EVEN GET A SMOKE»

How else can I put it? I should have heeded the reviews. May not be a scam, but certainly lacking in customer service skills like calling back, and getting the job completed on time. In the now four months since they were contracted, we have gotten four or five call backs. It took them a month from when the roofing materials were delivered to get around to actually replace the roof.
Now, we also contracted for gutters to be replaced. Bad move, it appears. It has been six weeks since the roof was completed that we have been waiting for the gutters to be installed on the home. Four weeks of constantly calling, waiting on hold because I damn sure I am not going to hold my breath for a return call back. You have to keep calling and calling their contractors, Nationwide General Contractors, to get their attention. Then they have the audacity to tell you they are doing the job for less than what it costs. Hey, we’re not the idiots that quoted a price and set it in the contract if that really is the case. Maybe your salespeople should learn how to better price the job.
Run from these jokers when their salespeople are scavenging the neighborhoods for business after a major rain storm.

Let me tell you about my experience with these guys. They are a scam. A darn good one, and I fell for it. Even though my gut told me its too good to be true. They basically act as a public adjuster and help you file a claim with your homeowners insurance for roof damage due to weather. My roof had been through several hail storms. They will charge 25% if you decide not to use their contractor, which is Nationwide General Contractors, or something like that. Here’s where they make easy money. Most insurance will take off value of the roof due to depreciation, so you will never get the full replacement coverage of the roof unless the roof is already new. So if the homeowners insurance approves the repair, but gives you a check less deductible and less depreciation, Nationwide will collect from that check. Now you’re left with an insufficient amount to replace the roof, and Nationwide walks away with 25% of that check. All they did was walk on the roof and pointed to any damage found on the roof. Now, the homeowners insurance companies help create these scams because without a public adjuster, they rarely approve claims as these unless there is huge damage. Now I have to scrounge for the rest of the money to get my roof fixed. To add, Nationwide knew that my insurance wouldn’t cover the entire roof replacement because I told them how the old the roof was, but they went with it anyway for the sole purpose of collecting that 25%. Which is huge.