Farmers Insurance – Alma Yvonne Hernandez-Arvizu

I wish I was able to leave minus stars (-) because that is how they left me, in the minus (-). I really wish I would NOT have entrusted my money with Yesenia (Jessica Gonzalez) Valles. She is one of the agents that works there and seemed very nice & sincere when I first met her a few years ago. Not only did she embezzle $ 1100 from me, she decides to stop taking my calls, would not reply to any messages & blocked my number, why??? because she was tired of hearing me ask for my money. I have made several attempts to reclaim my money, but to no avail.
Unfortunately, it looks like I will have to contact the Better Business Bureau and also let Farmers Corporate offices know about what kind of scams they are running out of this office. Don’t let the pretty faces & nice smiles fool you, this office is up to no good, more in particular, Yesenia or Jessica or whichever other aliases she might be using. I generally never bother posting any negative reviews about anyone, since I would rather stop doing business with them & let all my friends & family know to do the same. However, in this case, I felt obligated to spread to word, so the same thing doesn’t happen to anyone else. NO LOYALTY… NO INTEGRITY… NO TRUST… NO CREDIBILITY… NO ETHICS… So sad. It looks like if she had some potential. Who wants to buy insurance from an office that doesn’t even have any of these basic personal/​business traits?
There are way more places to choose from if you need insurance. Most others are going to be honest and will not lie to your face (especially when they owe you and say that they will pay you).
BEWARE, BE CAREFUL & BE WARNED!!!

Great efficient insurance agent. They helped my parents with saving money and getting better coverage on both their car insurance and home insurance. I will go to them once I need homeowners insurance.