Public Storage

If Unilocal offered black or negative stars this place would get it from me! By far the worst place to store your stuff! I rented with them for 4 years during which i started paying $ 180 for a 10×20 to $ 256 up to this month. There are no security cameras or alarms and no steel walls there walls are standard dry wall, and no insurance for your items should something happen.
2 months ago I had to rent an additional 10×10 at $ 188.00 didnt even offer me a deal on the second unit.
I was hospitalized during that month and to try and save some money on the next months rent I asked for 3 hours from the time the office closed until the gates closed at 9 to transfer my 10×10 to my 10×20 I was denied and had to pay for a whole month.
Some customer service and appreciation I was given for my loyalty a full months charge for 3 hours time… they can kiss my rear end! For that price and their crappy customer service decided to take my business elsewhere.
Now I am closer to home paying less money with steel walls, alarm system on property and in each unit, they offer insurance with the unit, their customer service is outstanding and they offered me a deal if I was to need another unit, plus it’s still cheaper!!!

This is my first time using Public Storage and I’ve been completely satisfied with the experience thus far. I picked this location because of the extended hours and drive up units which are extremely convenient. The price was very reasonable, I have a 10×10 and only paid $ 1 (plus taxes/​activation) for the first month! I was helped by Thelma who was very EXTREMELY friendly and patient. I had LOTS of questions and she made sure she answered them all, she even stayed over 30 minutes past closing time to finish the paperwork and never once complained and changed her friendly disposition. Hopefully I’ll never be in a position to use a storage unit again but if I need one I will definitely return to this location!!!

Great customer service, friendly helpful and knowledgeable. Ladies were patience and answered my questions. Being a first time storage customer, this type of service was important. Thank You