Crawford’s Auto Center Inc

Not honest or trustworthy! Got into a fender bender and the man I hit took his car here. They repeatedly tried to rip me and my insurance company off. It was unreal. Do not use them.

Could not have imagined a better more customer oriented place to take my car — from here on out this is the only place I will recommend or take my car to. Crawford’s coached me through an almost 2 month long claims process (with an insurance company that was creating hassles and obstacles) to get to a settlement for my totaled vehicle. They went out of their way to literally educate me on how my policy works and how insurance claims work from start to finish. I wanted this educational process and feel it is invaluable to me as a young consumer. I also do not know where else I could have been taught this other than a willing, highly educated person which the owner Steve is.
Because of them my settlement came to be fair and reasonable to me as a consumer despite the insurance company. They are honest, kind, patient, and giving of their time.
I would place Crawford’s above the rest and in their own category. I didn’t get work done on my car since my circumstances were not applicable to that but I certainly Will if I ever need it. They have been around for over 30 years. I can see that they have been keeping customers happy for a long time.

Great customer service, honest and excellent work. Was in a tough spot when I had issues with not being able to open my rear front and passenger doors after a fender bender. This business is close to my house and I drive past it almost everyday. Pulled in without an appointment to hopefully have someone take a look and give me an estimate. Was also hoping to avoid going through insurance.
The front office is professionally decorated and staff very helpful.
Without having me wait, they came out front and evaluated the situation and walked me through my options to repair. Its an older car and I did not want to spend thousands of $. I was not at all pressured or manipulated to get the entire side replaced which I’m sure would have been the case if I would have gone through a dealer. I chose to have the car doors made operable for the time being and will take some time to decide what I want to do about the dents.
They took the car in immediately and did a great job fixing the doors… they open and close like new. I felt the cost of the job was more then reasonable and I was very pleased with my entire experience at Crawfords.
I highly recommend this body shop and will be using them (hopefully not too frequently) in the future.