Hampton Inn Brooklyn

DO NOT GIVE YOUR MONEY TO THIS INEPT ESTABLISHMENT.
My parents were visiting me in New York City for Father’s Day this past weekend and I recommended this hotel to them. I live in Brooklyn and pass this location often. Given the reputation of the Hampton Inn brand, this has always seemed like a reliable place to stay in the area and from what I could find online, was well reviewed. Unfortunately they had a very slow and arduous check in process and then when they asked for a taxi to get them into the city they were hailed an unmarked car service by the hotel staff and the driver charged them $ 50 to get to Times Square. A cab ride that should only cost about $ 30 in a standard NYC yellow taxi. If you are a hotel positioned at the base of the Manhattan Bridge I don’t know why you are hailing unmarked overpriced unregulated transportation for your guests rather than regular NYC yellow cabs OR green Borough cabs that are very abundant in this area.
My parents checked out the following Monday morning and on their drive back home realized that, in the chaos of rushing to check out, they had left an item in the closet of their hotel room; a transparent plastic bag that held a souvenir poster from a Broadway show they had bought on Sunday and several souvenir Playbills. They called the hotel immediately but couldn’t get through to an employee. Instead they were connected to an answering service for the lost and found. They left a message saying they had JUST checked out of the hotel and left a valuable item behind in their room. They never heard back. Finally on Tuesday, a day later, I decided to go to the hotel myself and inquire about the item since nobody was returning the call to my parents. Upon entering, I very calmly told the front desk my situation and was asked to wait while another employee was paged down to the lobby to tend to me. I waited for about 15 minutes before someone finally came down to tell me that they couldn’t find the item and it must have been thrown away because it didn’t look important. I told the employee that it was, in fact, important and valuable and they said that it must have looked like trash. I told them that it didn’t look like trash. It was a souvenir poster from a Broadway show in a see-​thru plastic bag. I had seen it myself the night before. It did not look like trash at all. They responded that if it was so important we shouldn’t have left the item behind. So basically there was nothing the Hampton Inn could do and it was all our fault for leaving the item behind and the incompetent hotel staff and their ridiculous lost and found policy of just throwing away all items left behind couldn’t be held responsible.
With a brand name like Hampton Inn and this prime location, I expected a much more professional lost and found policy and halfway decent customer service. We will definitely never be staying at this hotel again and I wouldn’t recommend it to anyone.

I live in the area and needed a place for my parents to stay. I was definitely impressed with this hotel from the minute they checked in. It’s not often that the cheapest hotel in the area has the best reviews which was the truth for this hotel. The front desk staff was super friendly and they had complementary coffee and tea in the lobby. The biggest shocker was in the morning they had a free breakfast and it was a really decent spread. This is definitely a spot I would recommend to anyone staying in the area.

We were here for two nights over the valentine weekend, seeing a concert at Barclays. The room was very clean and comfortable. Stayed in hotel more due to bitter cold weather. Nice fitness center for workouts. Ordered food from café and free breakfast were both pretty good. What boost this stay to 5 stars from 4.5 was the great service we received from the staff. They were friendly, helpful and professional.

Misleading Prices/​Over Charged!!! Went to the Hampton inn Brooklyn just need a night to lay my head and I was advise the cost which I agree to. Days later I saw my statement and it was completely over charged. Call customer service advise them of the issue and their response was their just fee… I stated I understand fees but I wasnt advise of this at all. Well mama (rep completely dismissive) …which was the next statement from him. I couldn’t anymore, this was completely ridiculous. #neveragain. Money doesn’t grow on trees

They never have the salad. They will tell you — oh we forgot and someone needs to run out for the lettuce. That happened to me on two different visits. The bar staff are buying the ingredients for the menu items? Come on, super large hotel chain, get it together.

Excellent location and excellent staff. Brand new. You can walk to anywhere. Lost of amenities around. Great breakfast and great bar. About 4 block from Brooklyn Bridge and Manhattan and about 30 minutes to LaGuardia or $ 35 cab ride.

My mother in law recently stayed for the weekend and was so pleased. When we checked out her room I was totally impressed too. Best hotel in the area with excellent breakfast spread and great service!

Awesome Awesome Awesome. Stayed here recently and check in was a breeze with a lovely lady named Raina (I think that’s how she spells it) rooms are modern and super clean and I love the bathrooms. The morning breakfast is an added bonus and all of the hotel staff I came in contact with were super friendly and polite. Will stay here again!

THE PLACE to stay when visiting NYC.
The Hampton Inn Brooklyn /​Downtown is a great place for both business and pleasure. It’s close to subway stations and a much better value than Manhattan hotels.
I came with my family for 8 nights around Thanksgiving. The staff was super nice, helpful and friendly. My kids were delighted. The breakfast buffet is really good and makes starting your day so easy. Carmen in the kitchen took great care of my kids & my wife & me every morning which we appreciated very much.
The rooms are clean and the staff keeps up with everything. This hotel is well maintained.
The front desk staff is just the best. Craig and Rhea were so helpful with figuring out the subway. Ellie, Andrew & Amy were superb too and made sure everything was ok every day. We also learned a lot from them about Brooklyn and NYC. My wife & I spoke with Ellie & Andrew before our trip & they made sure that the whole stay would be smooth & easy.
This high level of service puts the icing on the cake for a fun vacation. For business travel, such great service makes your trip a lot easier and less stressful.
We had a great time in NYC and the staff at the Hampton Inn Brooklyn /​Downtown really made our stay memorable, especially for our kids.
Without a doubt, we will stay here again.

Very nice clean hotel! Room is great & the staff super nice. Breakfast had a good selection but the food mediocre. Grab a coffee & run. I would definitely stay here again. Front desk team is professional, helpful & friendly, at any times of the day (usually evening clerks are lame, but not here). Ask for a higher room to get a good view, stunning!

I know Hampton Inn is a chain, but it’s a great location and has been extremely consistent every time I’ve stayed. It’s a couple of blocks from the Brooklyn Bridge and about a block from Manhattan Bridge. You can easily walk over to lower Manhattan or take a $ 5 cab ride over. The food situation is mostly delivery if you are looking for something quick. There are awesome restaurants less than a mile south and plenty of options on Smith and Court streets. Very close proximity to trendy neighborhood DUMBO. Overall I would say great for work travelers because you can accrue your Hilton points and stay within a reasonable budget. I would recommend booking as far in advance as possible because each time I book it gets busier and pricier.

Clean rooms, nice staff, fantastic location!

Made the trip to Brooklyn this past weekend for the Danny Garcia vs. Lamont Peterson fight, and booked a night at the Hampton Inn on Flatbush Ave… minutes from Barclays Arena. I was pleasantly surprised with how professional and attentive the hotel staff were during my stay, and if you’re a Hilton Honors member, request room 1407… the balcony view of Brooklyn and the skyline are amazing. Definitely would stay there again if and when I return to the BK…

The location of this hotel is great! Super convenient to go to Manhattan. The hotel is super clean, breakfast is included and very good. I would give it 5 stars but the room we were in was very small. When coming to NYC for tourism this will be the first option I look at.

Well this Hampton hotel seemed to be pretty nice and clean. The hotel didn’t have a thirteenth floor which I find «cool» because I have only seen that in the movies. The bar down stairs had a decent selection of German Beers and the price wasn’t to bad surprisingly. I also had the Burger man that thing was good.

Not only is the location supreme but this Hampton Inn is one of the best I have ever stayed in. The staff are over accommodating and super friendly and the rooms are brand-​new modern and spacious.

Ok, so I’ll pop the cherry on this one, this is a nice hotel. I have stayed here for work a few times and have always been comfortable here. It’s right in the heart of downtown Brooklyn, all the rooms have a nice view of the Flatbush and Tillary intersection /​the park adjacent to the hotel. The rooms are probably 450 sq feet with modern Décor. I’m pretty sure this hotel was built in like May of 2014 so it still has that new hotel vibe. It’s comfortable.
There’s a continental breakfast here that is pretty solid. They have eggs, sausage, bacon, pancakes, cereal, a waffle maker, oatmeal, juices, apples, oranges, and bananas.
If your getting in late, be warned that after 11pm, the food options diminish substantially. There is not a lot of food nearby (3 – 4 block walk or less). A lot of restaurants around here close at 11pm. There is no room service here at all. They do have a fridge in the lobby where they sell microwave dinners, but who really wants that. The staff at the front desk said
was a good option for late night food delivery.
The hotel bar is supposed to close at 11:00pm, I’m knocking a star off my review because I got to the bar at 10:40pm with a need to satiate my thirst and nerves after a long flight. I just wanted to buy a beer to take up to my hotel room, but the bartender was quick to tell me the bar was closed and he pointed me in the direction of a bar «a block or two that way.» I’m not going to fight him for it, I’ll just leave the encounter in this review, because it will have a longer lasting impact. The hotel bar should stay open till 11pm, I know you want to get home after a long day of work, but I just wanted a beer after a long day of work (we’re the same you know). Telling me the bar is open till 11pm while simultaneously refusing service and closing the bar at 10:40 is not good bartending. So for that Hampton inn, you lose a star, let’s make sure it doesn’t happen again.
All in all, this is a solid hotel off the island, but close enough that you can still see all New York has to offer. Try to get in early so you can get a decent meal. Ask for a room higher up to avoid hearing street traffic all night. There’s a neat square hidden across Flatbush Ave at NYU Polytechnic worth checking out, there’s also some good lunch places over there. Keep the bar open till 11pm and next time you’ll get 4 stars Hampton Inn Brooklyn.

Modern and clean style. Breakfast was great! Easy to get to the Brooklyn bridge and subway. Staff was very friendly and helpful. Rooms are comfortable and has an amazing view of Manhattan. We will be back soon!

Clean, luxurious, affordable, good locatiob, free coffee with all the fixings. Stayed two nights, would definitely stay here again.

This is my first time in New York. I decided to stay here because of the location and they were very affordable. I’ve never stayed at a Hampton Inn and this place exceeds my expectations. The hotel is very contemporary and clean.
On a personal note, I’m visibly pregnant and arrived 6 hours early. The front staff clearly went out of his way to give us a room early so we could rest a bit. Small gestures like this go a long way. This is a beautiful hotel and I highly recommend it!