Problem was resolved at springhouse drive and we are happy with the results and service.
Brian T.
Évaluation du lieu : 5 Doylestown, PA
I bought a house which needs some work, and the carpet was really bad. Unfortunately, replacing the carpet is not in the budget for now. I called Barb-lin, and when they came to give me an estimate, I was expecting an attempt to upsell me on new carpeting. Instead, he listened to my needs and budget and came up with repair options which I hadn’t even thought of. Now I will be able to get a few more years out of my carpets, and will definitely use barb-lin when I’m ready to replace my carpets. Very satisfied!
M D.
Évaluation du lieu : 1 Newtown, PA
Worst experience ever! Where can I start, the process took from March through September to carpet CORRECTLY a hallway. First they measured incorrectly and showed up with not enough carpet for the job. Again, THEY measured. It took several weeks before the«new» carpet came in. Once installed there was a very distinct line in the carpet where one of the seams was, it appeared to be two different carpets. It then took well over a month for the«new» carpet to come in again. I had to make all calls, I believe I never would have heard from them again if I hadn’t kept after them. They came out and supposedly replaced the entire hallway, I should have kept a close eye on exactly what they did. Everybody who comes into my house agrees the replacement carpet is a lesser quality. It doesn’t feel as plush. After a short time, I again noticed a seam where the colors appeared different, it was a distinct line across the hallway. This time they came out and snipped away at the seam, steamed it to get the«pile» facing the same direction. It now looks better, not perfect but better. The final straw was when the steamer guy came to my house and point blank asked me if I was home alone, very creepy! Who asks a women that question. The steamer guy also became snippy with me when I disagreed that«seeing seams is normal.» seriously how many times have you seen what appears to be two different colored carpets in someone’s house. I’ll give them one star only because when I called to complain they did come out to the house quickly. Never did I hear any kind of apology throughout the entire ordeal. I will never use nor recommend Barb Lin Carpet!
Karen F.
Évaluation du lieu : 4 Media, PA
Barb-Lin Carpets has been a core Doyltestown business for years 7 years. They offer all sorts of flooring options — not just carpet — and will install it, too. A good local source for carpetting and floors.