Doylestown Internal Medicine Associates

After relocating and picking them as our family doctor, and they have seen all other family members I call needing a sick vist as I was in pain and not feeling well from a UTI they said they could not see until 4 days later as I was considered a new patient since I had not been seen be for and the appointments were for established patients. The office manager is most ignorant and rude and had the nerve to recommend that I drive to a CVS minute clinic to be seen. She said all they had were 15 minute appointments available and a new patient needs a longer one for family and medical history. I said you don’t go over that in e office. I filled that paper work out in the waiting room for my family. It might be nice if you tell new patients they don’t rate and can’t get a sick visit until you come in to give family and medical history. I would have done that. I asked to speak to the doctor and she said she would give him the message, so we will see what he has to say. It’s a disgrace, and unacceptable to tell someone you can see them four day later. That has a UTi. by then my bladder infection could be a full blown kidney infection. Well I called another local Dr that I had seen for a specific illness and they gave me appointment right away !,
Don’t bother with DIM… They are snotty and ignorant… oh and I literally live right next door to them it would have taken me less then 5 minutes to get there.

Totally agree with previous reviewer. I had terrible experience with rude and unfriendly staff at front desk. Also, they made several billing errors that took way too much of my time to have to have them correct.

Front desk is consistently hostile on the phone and in person! Makes going to the doctor a more unpalatable task than it is already.